Testimonials

Outstanding customer support

I am so very happy that this is the first place I came when I started.  Shipping time and customer support is second to none, and the product itself is the only thing I will ever use.  Met the owner in Atlanta recently, and he took the time to explain everything about anything I had questions about.  This is the way people are suppose to treat their customers.  Would send anyone to TurnTex for anything.

Dilmos Hamilton
Woodland, AL
Date: 2016-06-15

California Woods

I have ordered well over 200 gallons from you over the past two years(or so).  Every order has arrived ok except this last 12 gallons I ordered.   It is not you fault at all but one of the packages appeared to have been handled very rough and the caps to your 1 gallon bottles had both cracked and the safety seals had been slightly broken open.  I don't know how it made it through USPS transfer station because by the time I got it, the package was 50% soaked with stabilizer.  There was about 1-2 cups of resin that was caught in the protective bags that you use to encase the individual gallons.  Thankfully I was able to pour it back into the gallon containers and compare the levels to the undamaged gallon containers and there was no more than 1/4 cup missing per gallon.  I didn't think that 1/4 cup would effect the activator so I just used it anyways and it worked just fine.

I am not angry, just giving you feedback.  I think that if you used an electric powered bander to seal the bags, you will get a tighter seal compared to the zip ties you use.

Thanks,

Andrew Somawang

My Comments:  Thank you for the suggestion.  I have tried a bag sealer in the past with less than satisfactory results that still leaked.  I found the twisted top with zip tie to seal better.  However, I did not have an industrial sealing machine.  I am looking at them now and you may very well see the change on future orders!

 

Andrew Somawang
California
Date: 2016-06-13

always positive

I have always had a positive experience dealing with or ordering from TurnTx. Prices are good and shipping is fantastic, he even uses the recyclable material in his shipping when he can, great Customer Service!

Richard Ray
San Antonio, TX
Date: 2016-06-13

Satisfied customer

Great info and very good service. All products that I have used from you have preformed ad described. Thank you

Richard Vierra
Roseville ca
Date: 2016-06-12

Very good product

I received My 4 Gal. order in a very timely fashion. It works for My projects from Pepper mill stock down to pen blank stock. I will be back for more-Thanks

Tim
WA.
Date: 2016-06-12

Shipping expediency

I have yet to use the product I ordered, cactus juice, but I have heard nothing but good things and is the reason I ordered it.  I can attest to the buying and shipping of the product was beyond satisfying.  I ordered it and it shipped the same day and I received on the second day after being shipped.  I am still waiting for a product I ordered through Amazon.  Looking forward in doing business with this company in the future.

Daniel Cunningham
Tennessee
Date: 2016-06-11

cactus juice+dye

very happy with your product and will be ordering more very soon and some Alumilite as well the cactus juice works great used it on some spalted maple and also dyed some as well.the dyed ones came out so well i will most likely dye 99% of every thing i do great product  thanks. 

scott
Vermont
Date: 2016-06-11

The Best Customer Service and Products

CURTIS, you are the best, along with your product. Cactus Juice last until you use it all, simply put, and has never failed. Not even my best friends return my calls or messages at 2 and 3am. Anyone into stabilizing or casting that does not use TurnTex, simply don't know better,

Jim Lowder
Kaufman Texas
Date: 2016-06-11

Great service. Great products.

Your service and shipping was excellent. The product was packaged well and works great. Your instructions and support excellent as well. 

Jim Mehlhoff
Greenacres, WA
Date: 2016-06-10

Great Stuff

I started with a quart, then a half gallon, then a gallon.  This order I got 2 gallons.  Cactus Juice does exactly what he says.  Not only do you get a great product but you get the expertise of Curtis along with it.

Todd
North Carolina
Date: 2016-06-10

two thumbs up

It works great and is easy to work with.It is a great product. 

drew
ny
Date: 2016-06-09

New to Stabilizing

I am just getting into stabilizing wood blanks for my ink pens.  I haven't had a chance to use the product yet.  I can say that they provide very fast service even when the owner is away.  When I made my original order, two of the dyes were on back order so I put my email in to be notified when they were back in stock.  It didn't take very long for them to get some more and have it shipped to me.  I look forward to the many great things that will be achieved using their products!!

Chandra
Gueydan, La
Date: 2016-06-08

Awesome experience

I had one of by best online shopping experiences with TurnTex. The product does exactly what it advertises, and the order shipped the same day it was ordered.

I could not ask for better service.

Brian W.
Pennsylvania
Date: 2016-06-08

new to stabilizing

When i first decided to start stabilizing i got input from the guys on woodbarter.com. they told me about turntex and cactus juice. So here i am. Great product and great service. Thanks, Robert aka chippin-in

Robert
Houston, TX
Date: 2016-06-06

Stabilizing and casting supplies.

I have made 2 purchases from Turn Tex Woodworks and on both occasions I received prompt service. The shipping was VERY quick and the products arrived in good condition. I will be buying from Turn Tex Woodworks again. 

Stonediger
Michigan
Date: 2016-06-06

Perfect!

My wife and I are just getting into making call / pen blanks. Great website, everything we needed to get started (info & materials) Thank you from Manitoba Canada!

looking forward to doing business with you again!

Trevor R
Manitoba Canada
Date: 2016-06-05

First time order Cactus Juice

The web page said owner out of town but someone would be there to complete orders so I wasn't expecting anything too quick. Wow was I surprised, received shipping info that evening and received the package 2 days later. Next order will be coming very soon, very happy with service.

Randy Price
Soddy Daisy, Tennessee
Date: 2016-06-04

Everything OK

Has arrived
Everything OK
Thank you very much
  !! :))

Peter
Hamburg / Germany
Date: 2016-06-04

Great products, great service!

This was only my second order from Turntex but once again I was pleased with the promptness of the shipping and the communication that accompanied it.  I foresee many  purchases in the future.

Ed
Renton, WA
Date: 2016-06-03

Great as usual!

Curtis, 

Another plus of doing business with Turntex is that I can expect my order to be at my house in no more than 3 days.   

That's service! 

Thanks again, 

Rob Roby 

Rob Roby
Lanesville, IN
Date: 2016-05-31

Works Great!

Curtis gave me info on building a vac tank. It worked great.

If anyone is wondering I stabilized some Baltic birch plywood gears and it worked fine.

Marvin Hadsall
Kansas City
Date: 2016-05-31

last order

As always very satisfied and happy with order. Super fast shipping and can always call and talk to a human if you have any questions. Thanks again Randy Gill

Randy Gill
Azle Tx
Date: 2016-05-30

Stable!

I've received my Stabilizing Chamber and am looking forward to using it to make sure stunning pieces of jewellery from stabilized wood and resin. The chamber was well packaged for international travel and all of the pieces arrived in tip top shape. I'm glad I made my purchase. Just a note to others if you're considering purchasing one that the suggested lead time may not be accurate. I contacted Curtis after waiting a few weeks longer than the suggested time and he assured me my order was in the queue, I just had to wait a little longer.

Jill
Melbourne, Australia
Date: 2016-05-29

Fast shipping

shipping very fast I was delighted 

 

Bob Stott
Bainbridge ga
Date: 2016-05-27

Great company and product

I don't often leave feedback.  However this company is the best!  Their shipping is fast and reasonable.  I called with a question and I actually received a phone call back.  I was treated courteously and with respect.  Their product is top notch and have already purchased 10 gallons of the cactus juice and 16lbs of the Alumilite.  I will be a long term customer for sure.

Chuck Richards
Salem Oregon
Date: 2016-05-26

Amazingly Helpful

Curtis was so very helpful choosing the right products for my needs, and saving money on unneeded items. It was like talking with a trusted friend. There is all the information on his web site to get you going but he still patiently answered all my questions. I'm very pleased.

Gary Kaplan
Petaluma, CA
Date: 2016-05-25

Fast Service

my order was processed and on my porch in just a few days and was correct in every way. 

Greg Neely
Bellaire, Texas
Date: 2016-05-25

First order

i completed my first order of Cactus Juice as a proof of concept.  The shipping was on point and the follow-up customer service is something that has been long missing in the world of online ordering, makes me feel like I am walking in the corner hardware store. Keep up the good work. I'll be placing a larger order soon. 

 

Thanks

John
NJ
Date: 2016-05-21

I'll be back...

The source for Alumilite casting resin, IMO. Easy to order, just the right amount of communication, reliable packaging. I'm confident that I'll be back to shop TurnTex Woodworks again.

JP Ford
Ambler, PA
Date: 2016-05-21

Awesome Product and Service

I buy Alumilite from Turn Tex because their shipping prices are much better than from Alumilite themselves. Thank you for the great shipping prices!!

Coley
Alaska
Date: 2016-05-20

Great service!

Thank you Curtis!  Extremely happy with the quick service I got from you.  This was my first order from you but hopefully won't be the last! Will be making my first attempt at stabilizing this weekend and if I'm successful then I will definitely be contacting you for more product. Depending on how successful I am I intend to attempt creating acrylic/wood fusion blanks.  Thanks again! 

                                                                             Mike 

Mike Nishida
Clarksburg, Ca.
Date: 2016-05-20

IT WORKS

After a few attempts with other similar products with not as cool as expected results, TurnTex helped me achieve my goal. Read the instructions (and follow em') and you will get the results they state as possible. Shipping is fast and fair.  If you are on the fence like I was THIS WORKS.

Eric Storie
Date: 2016-05-19

Thanks.

I've done a few orders until now. The products are very good. The delivery is fast. Thanks Curtis.

Jelio
Bulgaria
Date: 2016-05-19

great company

TurnTex  offers fast service all the way around. With the added option to call "Curtis" and get answers to any and all of the dumb questions you might have. Thanks for everything Curtis.

David Zerby
Rockmart, Ga
Date: 2016-05-18

New to stabilizing and casting

Thank you for the prompt shipment and detailed information.  I look forward to learning the capabilities.

-John

John S
Mineapolis, MN
Date: 2016-05-16

Always a pleasure

I have recently been interested in casting my own pen blanks.  After quite a bit of research I decided to go with Alumilite.  I have turned PR blanks before and I am not a fan, the smell, how brittle they are, I just do not like the PR.  I bought some of your Cactus Juice (which I love btw) and had a good experience with you when I purchased that.  I wanted to continue to give my business to Curtis when I decided to purchase the Alumilte Clear.  Between the fast response to questions on my previous order, fair pricing, and the quality of the product, I will definitely be restocking here.  

William
Champaign, IL
Date: 2016-05-16

First Purchase, First Success

Thank you for your excellent service and products.  I bought both the stabilizing and casting chemicals along with some dyes on the recommendation of a long-time friend.  Followed your instructions to a T with my first stabilization - Black Ash Burl - and it went PERFECT.  Even put some reddish-orange dye in it.  The blanks were soft and porous when I started and now are rock hard and heavy.  I will be using your products and recommending them to others.

Chuck Ludwigsen
Marco Island, FL
Date: 2016-05-15

Thank you

I love the resin! I gave a presentation today to 140 woodwokers in Columbus, Ohio on wood stabilizing. I recommended your products and website.

Thomas Bennett
Athens, Ohio
Date: 2016-05-14

4 Gallon CJ

Turntex gives the same customer satisfaction that I give to my customers, prompt service and shipping. Curtis will take time out of his day to talk to you about Any concerns you may have. Excellent business and Great prices! 

Ron Jensen
Olympia, WA.
Date: 2016-05-13

Still Great Service!!!

I recently placed something like my tenth order or thereabouts (could be more, could be less).  It was the first time I had a problem figuring out how to use PayPal Credit.  I gave Curtis a call and he talked me through the process.  I know Curtis has a lot on his plate and is busier than a one-armed paper hanger what with running TurnTex and going to shows, but, he still takes the time to help out the drooling brain dead.  Still love the products, still love the customer service.  Thanks, Curtis.

Duane R. Winters

Durwin Enterprises LLC

Duane R. Winters
Harper Woods MI
Date: 2016-05-13

Highly recommend!!!!

I have placed two orders with this company and have had absolutely no problems what so ever. I will continue purchasing this product from this company and I highly recommend you do the same!!!!

James
Date: 2016-05-13

Hundreds of items

Hey there,

I think I've looked at every video containing your "Cactus Juice".  I have many uses for it to stabilize porous stone, primarily opal, but occasionally turquoise, rhyolite and even some petrified wood.  Its always interesting to me the amount of crossover from one industry to another.  There's a museum that has developed various polymers for sale that they needed in there lab for stabilizing fragile fossils.  Their products however are very pricey.  I guess they operate under a different paradigm than others?  Of course I got the "Juice" and a vacuum seal broke on the vacuum machine.  (Argg) I'll tell you how it goes when I'm up and running again.  

Gary Poole 

Gary Poole
Albuquerque, NM
Date: 2016-05-13

1st order

I recently placed my first order after watching several you tube videos and doing a good bit of reading about turntex. Since I am in Texas about 200 miles or so from turnex shipping was very fast. Cactus juice arrived very well packaged. I tried some spalted maple pen blanks for my first try. Followed the directions and everything went very well. The blanks turned out to weigh about 2 1/2 times what they were when I started. Turned one pen as a test and it was more like turning acrylic than wood. I intend to stabilize some wood for other projects. When I need to I will be ordering from turntex again.

Lloyd
central Texas
Date: 2016-05-12

My First Order

I recently placed my first order for Cactus Juice, dye and some vac pot components. The service was fast and communications on my shipment was great.

I liked the products and service so well, I just pre ordered a 6 inch pot.

Robert Evans
Desoto, Texas
Date: 2016-05-12

Best stabilizer on the market

We have been using your cactus juice and aluminite  with great results. Customer service has been A one. Always recommend your produce

Leo Lopez
Northglenn, Co
Date: 2016-05-09

Amazing service as always!

I've been dealing with Curtis for years now, as my orders have grown, the service hasn't changed! Always spot on, fast deliver! 

Thank you guys! 

Tim Kipps
J. Hue Customs, Virginia
Date: 2016-05-09

Great Stuff

I ordered the Cactus Juice after I purchased a qt bottle to try out. I just stabilized some high quality redwood burl I Cannot wait to get it on the lathe. I will be back at another time with some pics.

Michael
Date: 2016-05-08

Great Service

Placed order one afternoon and it was delivered two days later. That's pretty good considering how big Texas is!

Attended one of Curtis' classes and learned alot. His knowledge and experience made the class very educational.

 

Don Snowden
Houston, Texas
Date: 2016-05-06

Great company to deal with

Quick shipping, decent price to ship. Great product. I have placed several orders and all were what i needed and useful  no bs, no bad products have come from TurnTex

D. Smith
Colonial Beach, Va
Date: 2016-05-06

very god shipping

very  nice work, but i need some stripes for my car to make some commercial for you

Tommy
Date: 2016-05-05