Customer Comments

Great Service and Product

Great Service and Product.  I've been a Customer of Turntex, Curtis Seabeck, for about 6-7 years and things just keep getting better.  Couldn't ask for anything more.  Keep up the Good work and Customer Service

Jim in Stagecoach, NV

Jim Curnow
Stagecoach, NV
Date: 2019-11-07

Feed back

You're not going to find another vendor that is as pleasant and professional as Curtis... Top notch company with top notch products, Cactus Juice is not only the best product to stabilize wood it's also so easy to use. Satisfaction guaranteed following the directions. 

Bob Jankowski "Jank Custom Knifes"
US
Date: 2019-11-07

Great Customer Service

I ordered a large bottle of black dye.  It was sent out so fast, I almost got it before I even expected it to be shipped.  I am always amazed by the customer service at Turn Tex.

Joe McNeely
United States
Date: 2019-11-07

All good

My only feedback is to keep doing what you're doing! I'm very pleased with cactus Juice

Matt J Kriebs
United States
Date: 2019-11-07

New World Record

I ordered two gallons of juice yesterday afternoon, this morning before noon,

both gallons arrived .....The only way that could have happened quicker is 

if Curtis had driven over here himself...New World Record for delivery.

 

william a kimbrough
United States
Date: 2019-11-06

5 STAR SERVICE !

I love the Cactus Juice I use it for all of my woods and pine cones to be stabilized before casting.

 

And made in the U.S.A.

MIKE MEINDERS
United States
Date: 2019-11-05

Happy Camper

I have always had a very good experience and this latest order was also a great experiience . . . keep up the fine service on fine products.................

James Mercer
Saginaw, MI 48603
Date: 2019-11-05

Fast Service

Always great to order from you guys, it’s fast and easy!

cortland

cortland hunt
Hutto,Tx
Date: 2019-11-04

Casting resin

Have used other casting resins and alumilite is the best.  Order filled quickly and arrived soon after.   Great people to order from.

Jimmy Jenkins
United States
Date: 2019-11-04

Cactus Juice

Great service and always answers any question I might have. 
very fast shipping also. Thanks again Curtis 

Tim
Chattanooga
Date: 2019-11-03

The best!!

Every order I have placed have been shipped super fast and there is never a problem. I will always use Turn Tex for my resin

Clay Kapanjie
PA
Date: 2019-11-02

Great Service

Easy to deal with, fast shipping.  What more could you want? 

John Dragoo
United States
Date: 2019-11-01

Very pleased

TurnTex is a great company to do business with. You get you orders in promptly and correctly,

Randy Coats
Odessa Texas
Date: 2019-11-01

Cactus Juice purchase.

Curtis,

Thank you so muck for your prompt shipping of my Cactus Juice.

Your product works perfectly for my stabilization needs.  I will need more juice soon and you are my go-to guy.

Thanks again for your professional service.

David Goodwin

David Goodwin
Vancouver, WA
Date: 2019-10-31

midnight black dye

works great awesome product!!

Joe Paul Nault
United States
Date: 2019-10-28

Superb

Great product, even better service, quality advice.  You will not do better than TurnTex.

 

Fred

Fred Hermann
Victoria BC Canada
Date: 2019-10-25

Great service

Fast shipping, great product!  Always very helpful.

Gene Ilten
Susanville, CA
Date: 2019-10-25

Love the personalized service

Curtis shines as usual with great value, shipping and question answering.  Thanks Curtis!!

Tim Rinehart
Blairsville Ga
Date: 2019-10-24

Super products and service !

I'm about to try casting acrylic blanks, and while looking for ideas and methods, I spent quite a bit of time watching videos and making lists on this website. This is the second time I've ordered from TurnTex.com and I couldn't be more satisfied with their products and services. Curtis is willing to answer stupid questions and does it quickly.  I've not called him yet, but from what I've read, he's even willing to call you back should the need arise. My first purchase was a vacuum chamber and the accessories. Took more time to do that than what I thought, but I can't complain about the quality of the items at all.  Thank you for everything !!! 

John Connett
Davenport, Iowa
Date: 2019-10-22

Are they really that good?

When you read online reviews of Turntex, you might think to your self there is no way a company can truly be that good. I mean, they must be paying people in exchange for great reviews, right? 

 

The reality is Curtis and staff ARE that good. They take pride in taking care of the customer. They make sure every customer feels like they are THE most important person because that's what Turntex believes. So will I order again from Turnex if they have what I need? ABSOLUTELY!! I don't have a need to order much from them often. But when I'm looking for something they sell, they are at the top of my supplier list!!

Mark Warnow
SW Missouri
Date: 2019-10-22

Great fast service

I'm retired and I buy knife blanks and turn them into functional knives. My wood of choice has always been Ironwood, because it is beautiful and I live in Arizona. After watching every episode of "Forged in Fire", I decided to try some other options. I kept hearing about stabilized wood and got interested. On a knife site TurnTex was mentioned as a good place for parts to build a vacuum chamber and the source for Cactus Juice. I have purchased several items from Curtis and the quality is great and the service is superb. I have never talked to Curtis and have been a customer for only a few months but I can assure he is honest and provided excellent service. 

 

Thanks Curtis.

Donald Miller
Phoenix, AZ
Date: 2019-10-21

Great service

Great first experience  I had misordered, but contactd them and they were able to correct my order  Very impressed with the customer service and of course Alumilite is great  

Steve Elliott
Cleveland TN
Date: 2019-10-18

Fast Shipping and Great Source of Info.

Really pleased that I landed on turntex.com.  It is clear that they genuinely care about their customers.  Fast shipping and great communication and support.  There is a ton of great info. in the FAQs, and with all that provided, I got great results on my first go round.  I am super stoked to be able to stabilize and cast.

Thanks!

-RK

 

Rory Kagan
Santa Rosa, CA
Date: 2019-10-17

Great stuff!

Dyes work great and super easy to mix.  Using 2ml dye per 100ml cactus juice seems to be giving good results on the zebra wood I'm working with.

Lyle Jensen
Canada
Date: 2019-10-14

Cactus Juice & alumite

I have used the Cactus Juice with excellent results . It really works well on wood that is getting a little punky.

The Alumilite I am now usingto fill some checking on a 60 yr old Monkeypod cookie . both  p-0roducts work great and I will be ordering more as I need

Robert Beswick
United States
Date: 2019-10-14

ordered cactus juice and alumalite resin

I ordered Alumalite slow resin and  cactus juice and had them both within 3 days. excellent customer service.

thanks

james brock
Sapulpa
Date: 2019-10-14

Great service

Both my resin, and the pumps I bought later, were delivered very quickly. Even with standard shipping, I received both orders on the second day after ordering. They even sent a replacement cap that was broken during shipping. Curtis and his crew are really on the ball. The resin I bought has performed flawlessly. TurnTex is a perfect example of American exceptionalism! 

Brad Krabill
Texas
Date: 2019-10-14

Very happy

im very happy with  the product it’s a bit pricey but it is a great product & will definitely be buying more ! 

Ed Christman
Texas
Date: 2019-10-12

Amazing Service and Product

I always appreciate the quick and responsive service. This is my go to place. They have great resources for beginners and are really helpful with questions. 

Michael Lee
Jackson, TN
Date: 2019-10-11

Great Service

I am a firm believer in TurnTex products, delivery times , and customers support. Every order I have placed comes packaged well and delivered promptly. I met Curtis in a training session several years ago. He is an excellent instructor and always spends the time needed to help. Have not had any issues with products. Great company to do business with.

Don Snowden
Houston, Texas
Date: 2019-10-11

Best customer service!!!

This company is a refreshing breath of fresh air! Curtis took the time to talk to me on the phone in depth about his products He really does go beyond to help his customers , but on top of this his products are superior! -Dan
Daniel weatherby
California
Date: 2019-10-10

Great Products and Customer Service

I just started using the chamber I got from TurnTex and had several questions. Curtis was quick to respond with advice and guidance. The chamber is very well made, excellent workmanship. I also purchase a pump saver and it does the job well.

 

Andy

Andy Henderson
United States
Date: 2019-10-10

Wonderful!

We use the Cactus Juice for stabalizing all our wood.  It works wonderfully and everything comes out just right.  I highly recommend it!  It's great that you offer discounts for buying in bulk.  Really helps up be able to afford more of the product.  Thanks!

Tina Butler
United States
Date: 2019-10-08

Excellent service

I want to say that I am very pleased with the service and the quality of the product. Curtis freely gives answers to my questions.

Thanks

Sam

 

Sam Harvey
Stillwater Ok
Date: 2019-10-07

Great Communication!

Very satisfied with all aspects of the ordering process. I had a couple of questions for Curtis and he responded very quickly with my email questions. All of my other questions were answered in the Help Center portion of the website. Fast shipping. Will definitely continue to do business with Curtis and TurnTex in the future!

 

Wade

Wade Sessom
Tulsa, Ok.
Date: 2019-10-07

Great Customer Service

Thank you for getting my order to me so quick.  With the notifications that were sent, I knew where

my order was all the time.  Unfortunately (for me), I have not had the opportunity to use your product

yet, but with the customer service you provide, I am sure if I have any questions you'll be there to answer

them.

Thank you,

Frank B

Peoria, AZ

Frank Budde
United States
Date: 2019-10-07

dyes

the dye works perfectly even colorwhen mixed well . you can make marbled effect by gentle stir I will definatly  buy again

Robert Beswick
US
Date: 2019-10-06

6 x 16 vacuum chamber

I'm very happy with the support of Curtis. So far never a problem with my orders. Thank you TurnTex!

Alejandro Velez
United States
Date: 2019-10-04

Quick and Accurate

I ordered my first round of Alumilite and some mica color powders. They arrived fast and just as I expected them. I've already made and turned a few blanks from what I got. Thanks so much, I will definitely be back!
Jonathan Harris
Colorado
Date: 2019-10-03

Great customer service

i ordered some cactus juice for wood stabilizing, the product arrived onntime with clear instructions .  

Amir yazdani
Portland
Date: 2019-10-03

Satisfied

My items arrived quickly and were exactly what I needed.  Packed well and exactly as advertised.  I'll to business

with TurnTex again.

Peter
United States
Date: 2019-09-28

Everyone should use Turntex

I was fortunate enough to stumble across Turntex website while searching, pretty much in vain, for a reliable supplier of Alumilite.  Most other sources I found were either overpriced would not deliver to Canada at a reasonable shipping rate, or were unable to provide any certainty re the age of the product.  Turntex meets all my requirements at a reasonable price, with excellent service and no quality issues.  Do yourself a favour, if you need alumilite or cactus resin or vacuum systems looks no further than Turntex. I doubt you will do any better.

 

FRED

Fred Hermann
Victoria BC Canada
Date: 2019-09-27

Great Products

I'm new to stabilizing and ordering from Curtis was the best decision I've made. Great products and service.

Gary Ryman
Scott Township, PA
Date: 2019-09-27

lovely relationship

Shipped to Alaska the cheapest method, what could be better?

Pearl Mikulski
Alaska
Date: 2019-09-23

Alumilite resin casting

Super fast shipping. Great customer service. Great prices

Ed Farmer
United States
Date: 2019-09-23

Good Customer Service

Good quality, timely responses and shipping.  The help center is a plus.

Ellen Aulson
United States
Date: 2019-09-23

Great service

I ordered a 6” chamber a pumpsaver and other things Curtis is a great guy and a great transaction he combined all my shipping and refunded almost $18.00 thank you Curtis and staff for quick turnaround andgreat service
Russell Mcclenning
Illinois
Date: 2019-09-22

Great stuff. I use it to stabilize walrus oosiks. Fast shipping, thanks.

Great stuff at a great price, and fast shipping!!

I also use it to stabilize fossilized walrus oosiks.

 

Thanks

chuck morgan
Date: 2019-09-22

Awesome product

We got our chamber in about a week, we have yet to use it. It seems very solid and the instructions were crystal clear. The customer service and prompt responses are second to none. I will continue to do business with this company and promote them any chance I get. Awesome product and people

John Michael Terzich
Buffalo Wyoming
Date: 2019-09-21

Amazing customer service

Great company and customer service is amazing. I will stick with the company for life.

Jeremy Thompson
Waynesboro, VA
Date: 2019-09-20