Customer Comments

Turn Tex Customer

I have purchased Stabilization Units x3. Gallons of Cactus Juice, Alumlite and dye, and accessories from Curtis. All have arrived timely, well packaged and as promised. He has been responsive to all my emails and questions, helped me when running into a snag, and singly taught me to stabilize and cast. Because I have had the opportunity to meet him personally, its difficult for me to say, however, he has demonstrated himself as a true Southern Gentleman. I would recommend him and all his products without hesitation.

Bill Jurgensen

Omaha NE

william jurgensen
Omaha,NE
Date: 2020-04-20

The only way to go, in my mind

Curtis not only offers the best product and prices, but also great, fast customer service. I truly couldn't imagine a better source for stabilizing and casting supplies and resources!

Jesse Shadley
Alaska
Date: 2020-04-20

A+ product and service

After researching and receiving many recommendations to use Cactus Juice for stabilizing my knife scales, I made an order. The ordering process was easy and the delivery time was very fast! I received it within 3 business days. (I live in Oregon). Very simple directions for use and I must say that this product is everything that I had read about. Awesome product! I will definitely keep using this! A big thanks to Turntex for the quick order turnaround and a great product!

Shawn McDaniel
Oregon
Date: 2020-04-20

Awesome products, awesome service.

You simply can't go wrong with any of the TurnTex products, and service! Awesome USA company!

Matthew Marsh
United States
Date: 2020-04-20

Outstanding!

Thank you for an awesome experience shopping. Prices are great, super fast shipping, and product quality is even better! If you need anything wood stabilizing from advice to equipment TurnTex is your place to turn to. This is my new go to for all of my resin needs as well! 

Semper Fi,

Joe Crust

Joe Crust
Boerne, TX
Date: 2020-04-19

Great products and customer service

Purchased cactus juice and a few different color dyes to stabilize a few burls and dye some rock maple got great results. Was very surproses by the thorough directions that Curtis included with his product will definitely recommend this product and company due to their great prpduct and the high level of customer service that is hard to find these days.
Joe Carey
United States
Date: 2020-04-19

Awesome service !!!

Great fast service and outstanding products. 
Easy to order on line . Website is full of useful information and professional help . 
James 

James Harrison
Hillsboro MO
Date: 2020-04-19

Fastest Service Around

Any time I order something, Curtis makes sure it is delivered quickly. Great company to do business with!
Sharon Cagle Clark
United States
Date: 2020-04-19

Great Experience

Products were delivered in a timely and friendly manner.  Prices were better than Amazon.  I will definitely be visiting this website in the future for my casting and other neeeds.  Thank you.

Doug Deffenbaugh
San Pedro, CA
Date: 2020-04-19

Great Service

This is my first purchase from Turn Tex and the whole process was fast and easy. Shipping was fast and communication was very good. I like their friendly approach to business.
Richard
Date: 2020-04-19

Excellent Service

Excellent and fast service. Curtis has provide excellent support to pen turners for years both through IAP and his own site here. Not only was my order shipped right away but he honored the gift certificate I won that he had graciously donated to the IAP bash five years ago.  (What can I say, I'm getting back into casting again)  Casting with Alumilte Clear is nearly instant gratification with 1- 1/2 - 2 hr. demold time and you know it's fresh stock when you buy it here. Highly recommended! 

Lenny Howard
United States
Date: 2020-04-18

Excellent

If these are the type of products you are searching for, do not hesitate to do business with these good folks. From the products to the customer service are all excellent. I can say I will be doing business with them again, and again.

Jeff
Wi
Date: 2020-04-18

Great product with amazing customer service and support

Buying from TurnTex was a very positive experience from start to finish. Very easy to get ahold of and was willing to answer all the questions I had over the phone. Product was shipped and arrived very quickly and everything looked great. Great quality and the vacuum chamber functions flawlessly. 

Matt Wetterling
Fargo ND
Date: 2020-04-18

Outstanding Service

I have been using Cactus Juice for around 5 years.  I use it to stabilize various types of Burl wood as well as other types of wood that are not as dense as I would like.  I have never been disappointed with this product, I always get great results.

When I first started using Cactus Juice I was learning on the fly, trying to figure it out.  I sent numerous emails to Curtis asking very detailed questions and received prompt responses every time.  This level of customer service is becoming more and more difficult to find.  Turntex will always be my go to source for anything related to the Wood stabilizing process.

 Thanks for the great service.

Bob from Kentucky 

Bob Hall
Kentucky
Date: 2020-04-17

The best customer service

Curtis is a one man show. I have asked questions and personally talked to him on the phone about his product and is extremely helpful. You're not just buying from a company, but a person. He truly does care about his customers.
Nathan
Missouri
Date: 2020-04-17

Very cool & solid product, above & beyond customer service

I love working with wood, and this product is a game changer.  For me it's the best of both worlds being able to stabilize & even dye woods--even with multiple colors!--while enjoying the stability of resin.  Curtis & his TurnTex crew are fully invested in the community that this product supports, and that's pretty awesome to watch. 👍

I appreciate the wealth of knowledge & information freely & patiently given.  As a result, I have made a few minor mistakes (my fault for thinking a little too far outside the box 🤣) but have been saved from numerous catastrophes that would have been.  

Following the carefully outlined best-practices for using Cactus Juice, it's a forgiving product that is well worth the money, even as a hobby; the wonderful customer service & welcoming community are certainly a prodigious cherry on top 😁

Colby W. Reid
Tyler, TX
Date: 2020-04-16

First time purchaser/customer

Excellent communication and follows through with great prices and quick shipping. This company cares for its customers, they put their money where there mouth is and I hope it returns ten fold. Thank you!
James
Alaska
Date: 2020-04-16

Great service!

Products arrived quickly and were in great packaging! I also found the site to be very helpful when trying to decide what supplies I would need to order!

Kristy Johns
Date: 2020-04-13

Cactus juice first order

I had been reading about Cactus Juice for some time and decided to order.  i couldn't have been more pleased with the service: courteous responses, quick turnaround, and admirable corporate policies.  What more could a craft maker want.

Dr. Mike, pen maker and other woodworking
Metro DC
Date: 2020-04-13

Excellent Customer Sevice

Curtis was very knowledgeable and helpful when placing our order.  He was able to answer all questions and make suggestions on color combinations.   He even invited us to join a Facebook group so we can see what others are able to create with color combinations.  

More businesses need to have the type of Customer Service TurnTex provides.  Outstanding product and service!  Thanks again!

Tifany Lenoir
Tennessee
Date: 2020-04-13

Products perfected.

I don't have a lot of experience using the products yet however I found it easy to use the first time around.  I have the TurnTex chamber and CJ.  I read the instructions several times and had one quick question answered and it was off and running.  Curtis has his act together with the service and products.  I'm looking forward to diving deeper into stabilizing.  

Franck Boynton
Northern Virginia.
Date: 2020-04-10

Very Unhappy I hate this product.

I just wasted 180 bucks. Really Bummed. . I used another product in the past and it worked fine. I switched over and gave it a test and it bubbled and disfigured like crazy.  I tested it several times and it continued to do the same thing. Just pouring it in a small cup and it fizzed. I have a bunch of art work i like to cover but it looks like you have to have a vacuum chamber etc. etc. for it to work..  Just lost 180 bucks . 

My Reply:  This customer purchased Alumilite Clear and failed to read the description, specifically this part "Alumilite Clear has a 7min open time and pressure casting is recommended to achieve bubble free results."  I replied to an e-mail from him asking what went wrong that he needed pressure.  He was using an epoxy in the past which is NOT the same as Alumilite Clear which is a urethane.  Using as directed, he would have had the results he was looking for.

Terrance Mallory
Kansas
Date: 2020-04-10

Easy to use

I am using the stabilizing solution for some bowls I am turning, I found  it takes quite a bit for a few bowls that are spalted. The product is easy to use and cleans up easily, just make sure you have good ventilation. I drain my bowls on a grate before wrapping for the oven.

Edd M Langdon
United States
Date: 2020-04-10

Step up to the best

I like many started with a cheaper vacuum chamber step up.  I saved up the money to order a bigger chamber from TurnTex and there is not a comparison when it comes to not only fit and finish but actual performance.  I loaded the 6x16 up with as much wood as i could to test it out and it performed flawlessly.  It pulled the vacuum in a shorter time period with the exact same pump.  I never got any one bigger bubbles that I would get from the other chamber which I always suspected were due to bad seal someplace.

I love the way this performs and will only get future chambers from Curtis and Turn Tex.

Jonathan Cates
United States
Date: 2020-04-10

First time user

Product arrived ahead of time.

have only used once at the moment but product seems to work as advertised.

 

Cedric
Las vegas
Date: 2020-04-10

great company and products

TurnTex / Curtis is a company that stands out in a sea of mediocre (or worse) companies who's only interest is getting at your money. Besides the products being great (and the industry standard), Curtis and his website provide all the information you need to use the products to their full potential, the warrantees and guarantees are as good as it gets, and you can actually get someone on the phone or an email without pain and suffering. Never had any issue with the vacuum chamber or the Juice or dyes. All have performed as advertised flawlessly. My orders have all shipped quickly and arrived well packaged. Thanks Curtis and TurnTex!
Brian
Yacolt, WA
Date: 2020-04-10

Outstanding product and service

Before switching to cactus juice, I used standard hardware store wood hardener. The quality here is so much better and it is practically odorless while it cures in the oven, which may have saved my marriage. Thanks! 

Michael Neff
United States
Date: 2020-04-10

Fantastic!

Curtis offers superb customer service and products! Turn Tex_llc is my go to for any and all of my stabilizing needs! Thank you very much Curtis for providing an excellent product and services. 

Ken
Boise, ID
Date: 2020-04-10

Awesome

everything was as advertised and received in bot good time and condition. Since i have not done any stabilization yet, I will be utilizing tutorials. Very highly recommend Turn Tex. 

Kathy Widmer
40 Monroe St Waterford Ct 06385
Date: 2020-04-09

OUTSTANDING

Curtiss answered the phone just minutes before closing. He spent a considerable amount of time discussing with me the various properties between Alumilite Clear and Slow explaining the pros and cons of each for various applications. He further provided numerous tips for ensuring success as I delve into the casting process.

Ordered the gallon size of Alumilite Clear. Order place on Thursday, it was processed on Friday, I had delivery on Monday.  

With Curtiss's patience and willingness to share his knowledge I have every confidence that my casting efforts will be successful with far fewer "learning opportunities" than if I had watched YouTube videos.

Thanks, I'll be ordering again.

 

Butch

butch miller
US
Date: 2020-04-09

Great products from great people

Have been stabilizing some box elder burl and some pine cones for later resin casting. Cactus Juice from Turntex works great. Thank you Turntex!

Greg
Parker Colorado
Date: 2020-04-09

2nd jug!

Just got my second jug of Cactus Juice. Amazing how well it works when you do ALL of the steps that Curtis has listed. 

I think I've got a better handle now on ALL of the steps to successful dry blanks. I have them posted in the mixing area of my shop so I don't have to rely on my 68 year old memory cells...

Jim Kueck
Colorado Springs
Date: 2020-04-07

Great service

I have placed several orders with Turn Tex and received excellent service with each order. 

Daryl Parks
1
Date: 2020-04-07

You don't screw around...

I am impressed with your turn around on orders. I too ship quickly and appreciate when I do business with others who value just in time shipping. The products do what they claim and your website is informative. I am prototyping new products while this corona virus shutdown is going on so I am pleased to find I can rely on your support for this. As soon as I get a paint pot I will order some Alumalite resin and work up some molds. That is my next phase. Thanks for being there when we need it.

Jason Alan Adams
United States
Date: 2020-04-05

5 STAR SERVICE !

Very fast shipping Great product I have used nothing else but Turn-Tex Cactus Juice for my wood stabilizing.

I hand forge knives and I want the best looking natural handle I can get. I tried it with some Spalted Maple and I was very impressed with the results great penetration

and hard as a rock.  Thank you for your product it's great. ! 

MIKE MEINDERS
United States
Date: 2020-04-05

Quality Product with Valuable Guides

I purchased the vacuum stabilizing chamber from TurnTex primarily for stabilizing knife blanks and received a quality product with quality components. I am more than happy with the purchase.The guides and information provided get you up and going in no time. They are well written and laid out in an easy to follow manner. I appreciate the attention to detail and their removing most of the guess work (if not all of it). Looking forward to years of use with this product.

John McNeil
Billings, MT
Date: 2020-04-05

Great People

Not only is there Cactus Juice first rate, so are the people who own it and the emplyees work there. This will be the only place I will ever order from when I need stabilizing resin. Can't go wrong orderin from here.
Richard
Montana
Date: 2020-04-05

Amazing Company!

I continue to be impressed with the excellence in customer service by TurnTex. Fine products, certainly, but their support before and after the sale is remarkable. Communication about the order and delivery is best in class, and when I needed some specifics it was a fast and easy phone call to get specific and helpful answers.  
thus company restores my confidence in American businesses, and I cannot recommend them enough!

Randy Powell

 

Randy Powell
Chattanooga, TN
Date: 2020-04-05

Just received my Alumilite, dealing with Curtis was hassle free and no issues at all

Just received shipment of Alumilite clear slow. Dealing with Curtis was hassle free and friendly.

Thanks ever so much

Alastair
Westlock, Alberta, Canada
Date: 2020-04-03

Great service and advice

Curtis provided great service and excellent advice on my first Cactus Juice/vacuum stabilization project.  I very much appreciate your help.

 

Joe Fleming

Joe Fleming
United States
Date: 2020-04-02

Another fast turnaround

As usual, but even in these trying times, the communication and shipment went quick and easy -- Order on Sunday evening, received mid-day Wednesday- great -- thanks

Steven Lelewer
San Dimas, CA
Date: 2020-04-02

Outstanding Products and service

I recently purchased Cactus juice again and I've purchased Alumilite many times from Turntex.  The products are high quality and the service has been fantastic. I am very pleased with Turntex.  

Frank Fowler
United States
Date: 2020-04-01

got just what I needed

Great service, delivery was fast and complete! All the parts are top-notch. I'll be a repeat customer. Larry M.
LAWRENCE D MYERS
United States
Date: 2020-03-30

Cactus Juice Order

This was the second order from this company. Shipping was great, next day and received several updates.

Will continue to purchase from this company.

Bryce Graves
United States
Date: 2020-03-30

Mr Seebeck

Mr Seebeck , as you know you are the man , anytime I’ve called you take the time to talk . Your products are the best , and I’m hooked on stabilizing . The wood that I’ve stabilized has come out no less than great and my pens have paid for the supplies with my pens . That being said I’ve ordered 12 gallons of cactus juice in the last year and just love to see what comes out of the pressure pot next . But now want to try start casting , so saving my pennies for that . Thanks again Alan                               Ps hope the virus isn’t in packing any of you and your family And freinds there !

 

 

 

 

Alan Chornak
Mechanicsburg pa
Date: 2020-03-29

Service

I sent email asking questions as I am new to casting.  Received very detailed feedback the next day!   A couple of hours later I placed a 300 plus order,  the next day I got the package in its entirety.   All this smack in the middle of the corona virus pandemic....

 

I have not had a chance to use anything yet as I am still gathering a few more things I need for my inaugural cast.

 

great service and help from owner!!!

John Welch
Decatur Texas
Date: 2020-03-29

Alumilite Resin

I want to say it was a pleasure getting my 8lb Alumilite slow resin from you. Along with that I got some Mica powder dye. The price was the best I could find on the internet and it was shipped fast. The future plan for me is to get a vacuum chamber going, so I will be getting my Cactus Juice from you also. Thanks again for the great pricing and quick shipping.

 

Joe

Joe
Florida
Date: 2020-03-28

Great Products and Service

Thank you very much. I appreciate the great service and very fast turnaround. You have helped me in the past and I always use you guys.

The one time I tried another product, I regretted it. I wasted $100! Thank you for your great service and products!

Chisholm Knives
Jackson, TN
Date: 2020-03-28

Customer service

Curtis went above and beyond when I called him with questions. He was easy to work with and gave me a ton of tips in building my vacuum chamber. His help made my first stabilization project turn out perfect! Thank you Curtis

Aaron Barber
Washington
Date: 2020-03-27

Customer Service at its Finest!!

I have purchased several things from Turntex. Alumilite dyes, Alumilite casting resins and Cactus Juice. The delivery was prompt. The packaging was as it should be. The thing that stands out to me about Turntex, but more specifically Mr. Seebeck, is that I have called him several times to ask questions about the products, and the procedures to use for those products. He took the time to explain them to me. This was before I had purchased anything from him! He has a wealth of information to share that is accurate and concise. He will tell you exactly what you need, how to use it and what to watch out for so that you can be successful in your usage of the product. What more could you want? This is customer service at its finest. 

Tony R Montieth
United States
Date: 2020-03-26