Customer Comments

I ordered a gallon of juice yesterday.. Came UPS TODAY. I know I am in Texas, and so are they, but that is just 

amazing customer service... Curtis strikes again...

 

Bill Kimbrough 

I ordered the vacuum chamber to begin with and then decided it would be a good idea to order the pump saver before I attempted the stabilizing process. It's a good thing I did - I ran my first batch through yesterday, by following the instruction booklet. The pump saver caught what would have been in my pump right off the bat, but everything else went well I think from there.. Instructions in the booklet were excellent. I stabilized some walnut that had been in a barn for years and years and was given to me when the owner passed away. It had been in my basement shop for several more years.  I really like the look of walnut pen blanks, but I've had a couple crack before thinking that stabilizing might be a good idea. The process took longer than I had hoped, but I think it went well. I emailed Curtis and he recommended soaking the blanks for a week or so after stabilizing, (since they are walnut) so they're still sitting in he chamber soaking. I would recommend these guys for everything. The chamber and everything that goes with it is excellent and easy to use with the instructions being so complete. They are excellent in responding to any questions you might have if you don't see your question on the website. 

I purchased some cactus juice for the first time and the service is top of the line. I recieved the package within a few days and loved the detailed instructions given. I will purchase more products from this company!

Great service with very fast shipping.  Thanks Curtice    TED

Just ordered my second gallon of stabilizer. As before it arrived on time and in good condition. I am really enjoying cleaning out my wood handle scale drawers and getting familiar with this process.

I have been hording beautiful woods for several years. Being able to use some guestionable pieces has got my enthusiasm up and I have been running a good deal through the stabilizing process. And, it's fun.

Thanks Curtis for making a fun and profitable, product you don't have to be  a chemist to use. 

Order was prompt, the resin is Always great!  Check out the Turntex dyes, you won’t be disappointed

it’s easy to hear from anyone that stabilizes that cactus juice is the best product on the market, in fact I’ve never heard a professional using anything else. What you don’t hear is about the best customer service ever. Curtis doesn’t just sell products, he cares about his products, business, and most importantly customers. My first gallon I ever bought, I messed up, I did something it clearly says not to do but I just didn’t think about it. I called Curtis just to make sure my mistake was the only thing it could have been. He said yes it was but still worked with me to resolve. Not many companies doing the amount of product he does can you call and talk to the owner on his cell phone. Buy from Curtis and turntex, you wont be disappointed. 

An Australian customer report: Wanted to thanks Curtis and the shipping team for their celerity.

However Australia post took more time to deliver the parcel in central Australia than it took to travel from Texas to Sydney customs.

Thanks for your work and I wish that you had a branch in Australia or in Asia Pacific...

Take care and bless you all for your work and dedication!

Good product and a Good Company to deal with 

It's great working with a company that provides such personal service.  Curtis is quick to respond to any questions and his products are top rate.  Thanks for being a great supplier of products for my business.

As usual fast and friendly service . . like the produce.....have used obout 10-gallons and many more in the future.

Great products, service and Tech Support as always 

I've used Cactus Juice before with very good results, saving wood that wouldn't have even been firewood. The shipping was fast and secure and the website takes all the mystery out of using the product. Highly recommend the product.

I ordered a " sample"   size of alumilite to test the waters of blank making.   2 days to recieve, wow most impressed with not only the service but the product as well.   Resin was perfect and will be ordering the gallon sizes soon.  No better service or product out there!

 

 

Very satisfied with your product and service,  thank you so much!

Great product, excellent customer service. What is not to like?

Curtis is great always there to answer those off

 

the wall questions at least for Me that seem to pop

 

up.

 

Very quick shipping .Very pleased I found them I  also bought a vacuum chamber from them works

great ... Don't waste your time trying to build your own .

 

Ed

I purchased a wood stabilizing tube.  It is very good quality and performs as expected. I would buy this product again and recommend it, great product.

 

Got my order very quick.  Shipping was reasonable.

Will order again.

I ordered a 6x20 stabilizing chamber from Turntex and a gallon of Cactus Juice to stabilize some Oak burl I found in the forest.  It's an interesting process and something I had never tried before.  Got a used vacuum pump from a HVAC friend and after the wood had sat in my shop attic for 9 months I started stabilizing.  Following the directions Curtis provided with the vacuum chamber, I stabilized my first batch of wood and it came out very nice.  I had several experienced folks tell me that Oak was not the greatest wood to stabilize because it cracked a lot and would have many occlusions and they were right.  However, I am pleased with my first batch of stabilized wood.

Now for the bad news.  Curtis' instructions very specifically advise not to let Cactus Juice get hotter than 85 degrees or bad things will happen.  On my second batch I left my shop shut up for several hours while I did some brush hogging and when I came back to check on the process I learned very quickly why directions should be followed.  The CJ had gotten over 85 and  became a solid mess in the vacuum chamber.  I have returned the chamber and solid mess inside it to Turntex and Curtis is hopeful he can fix the problem.  Hope he can.

Lesson learned for me is that because my shop is not air conditioned I shall only stabilize in the spring, fall and winter in Arkansas when temps in the shop remain below the critical point.

If you want to stabilize your own wood, I highly recommend Turntex and Cactus Juice.

Rick

As usual Curtis and his team delivered a Great product.

If you haven't used his product do yourself a favor and get some. You wont be sorry

I just received my vacuum chamber. quality of construction is great!

I am a beginner to stabilizing and have not used the Cactus Juice yet. But Turn Tex was quick to get it shipped to me and if that is any indication of how this hole thing is going to go I feel good. 

Over the past 5 yrs, I ordered a number of times from Turn Tex and while the product is always first rate, it’s the speed at which my order is processed and shipped.

Prompt isn’t just a word to these people.  Bravo to them for being consistent through the years.

I did a lot of research about stabilizing wood before I made my purchase. Mr. Seebeck has a great reputation for honesty and over the top customer service. If you are purchasing a vacuum stabilizing chamber it may take longer than you would like, but it's because they take the time to make your chamber to order instead of mass producing a fits-all product. Everything worked as expected the first time. On the website you will find a lot of helpful video's to help you understand the process of stabilizing wood. For DIY people, you really cannot ask for more. The lifetime warranty is another reason to buy from Turntex. I would highly recommend the company and the product.

Once again Curtis and his team at Turn Tex have come through. I ordered several items, including tubing, a new vacuum pump saver along with quite a few different dyes, bot for the cactus juice and alumilite. The order was shipped immediately on the same day and was perfect. I only wish all the suppliers for my knifemaking business were as prompt and accurate, not to mention Curtis is good people and will help anyone that asks.

You guys are totally awesome. I had my order the 3rd day after I ordered it. The quality to my chamber is second to none. As long as I'm building gunstocks and stabilizing wood you will be my supplier.

Great products and excellent customer service.  Highly recommended. 

Got my shipment sooner than promised, everything was there and packed very well (Great Job).

After trying out the system I had a couple of questions and Curtis answered then within just a few minutes

and had all the right answers. I even ask a question on one of the Pen groups and guess what.....Curtis Seebeck even answered

It too.   Great company with all the "Right Stuff"

Thanks Curtis 

 

Alumilite is a wonderful product although it’s a bit pricey Turn Tex is the best to purchase it Thanks guys

TurnTex is a great company with exceptional customer service and product quality. I can always depend on them to provide answers to my questions. They are an excellent company to deal with. 

Curtis. 

Thank you for answering your emails

and delivering a quality product. 

I have been using cactus juice to stabilize pen blanks, pot call blanks and burl pieces for jewelry for a few years. It is a great product!

My favorite site to order from , every time I order my resins and colors , they waste no time getting it in the mail ,sometimes I'm truly suprised how fast it gets to my door step and the vacuum Chambers are hands down the best on the market 

excellent products and kept me informed every step of the way,wouldn’t hesitate to order again 

TurnTex is the place I go to to buy not only Cactus Juice but also Alumilite resin for my turning projects. TurnTex provides fast service and the products have always been of the highest quality.

Recently got interested in stabilizing wood. Read several articles on same, all were using Cactus Juice, with outstanding results. I had some questions why my pump wouldn't pull a full 30 on the guage, got answers, re-tested working perfect. Plan on using this product till I,or my equipment" give out". Very nice results. First material out of the chamber was some 1300 yr old bog oak. Second was some, highly figured maple I've had on hold for several years till I could get it stabilized. "Got er done". Pro results right at home no waiting, no shipping, reusable fluid, soap and water clean-up win, win,win. Give it a try!

TurnTex was very quick to respond with confirmation and shipping info. Package arrived as promised. I am very impressed with TurnTex and the level of service i have received. Even though it has all been done online they have made it feel personal. I am new to pen turning, someone gave me some spalted wood which i believe to be tamarind at any rate was pretty soft so needed to be stabilized before using it. I purchased Cactus Juice and it did a fantastic job the wood turned out very nice and made a very nice looking pen blank. I think i am going to make a shaving set out of it next. As stated this is my first try at stabilizing wood so i watched all of the videos and researched the product well. Mr. Seebeck does a good job of explaining and demonstrating in his videos so when i received the product I felt like i knew exactly what to do. I was very happy that my fist attempt went so well. If you follow his directions this is very easy to use and produces fantastic results. Thanks PS i live a couple hours away and travel through your area occasionally I would like to come see your operation someday.

Curtis and TurnTex have been notonly supplying my stablizing resin, casting resin and dyes for years now, but he's also the supreme authoritiy on all things related to the art and science of stablizing. Curtis is extremely helpful to all those wantingto learn more about the process and his company, TurnTex, is extremely well run with lightning fast shipping and carefully packed materials. TurnTex is one of those gems of a small business that over delivers on serviceand value. I also highly recommend his "Oven Tamer" for those of you stablilizing in small ovens. Great products and service from get to go.

After trying to make my own chamber, I quickly discovered the difference between Acrylic (plexiglass) and PVC. Both 1/8" and 1/4" cylinders of Acrylic cracked and failed when under vacuum, but had they worked my design would have done the job. After learning a $60 lesson, I bought the 4" x 12" chamber made from PVC from Curtis and it works perfectly. Don't try to take shortcuts, just buy a custom chamber and save yourself time and money. Read the manuals that come with the chamber and juice and follow the steps and you should end up with positive results.

 

I have been stabilizing my own wood for knife blocks for almost a year now and this is the only product I use. It works great and has never let me down. I do a lot of heavy spalted maple from west coast and it works great on even the super punky stuff. Highly recommend the cactus juice product and this company.  Always super fast shipping. 

Wow.Lightning fast delivery of exactly what we needed to get our project moving.Great to deal with experts in the field...

I ordered some Caster's Choice mica powders and had them in my possession only a couple days after.  The level of service provided by Curtis Seebeck is top tier and I'm glad to be a repeat customer of his because I know I can rely on quality products being shipped out without delay.  

We have been using your product for several years and have been totally satisfied with the results.

We have stabilized many different woods in many different stages of decay and it does the job.

Thanks for all your help!

Hello,  great company to deal with. I reached out to find who to order cactus juice from and was promptly referred to TurnTex, ordering was easy and rhr product shipped out and was delivered quickly. Thank you for officiating such great service. 

I have read time and time again how Curtis goes the extra mile when it comes to service - and I know he has always had great communication and service for me - personally- this is the reason I bought my 6x18 vacuum  chamber - 

i also have read  all the praise for his products on stabilizing groups- can’t wait to try it out- 

carl 

Looked forever to find anyone willing to ship me the stabilizing solution!  thanks.

 

ended up buying a metal vacuum pot and now struggling to find a weight I can see through to know when the bubbling stops!  Wish you sold your weights separately.

 

It's pleasantly refreshing to do business with such a caring distributor.  The product works great.  Any difficulties I encounter are due to my own inexperience as this is my first attempt at this kind of stabilization.  My receipt came with a hand written thank you note to me, by name.  I will continue to do business with turntex.  Thanks Mr. Seebeck!

I read a post on Facebook where you ask people that order alumilite why didn’t they order from you. Well ive always bought it from the company because of the flat rate shipping until you mentioned how good your customer service is and how fast you shippEd and I thought that I would give it a try. A+ customer service and very fast. You have a new customer. Well worth the couple of extra dollars. Thank you 

Trust me, you can order from here with complete confidence.  Transaction was smooth and simple and shipped as promised.  Probably the best thing is the customer service.  Curtis is more than happy to help out any way he can.  No need to shop around, just place your order and relax.