Customer Comments

Happy customer

A friend recommended Turntex to me because of their "great service".  I placed an order and was very happy with the prompt service.   Thank you  

Scott Johannes
United States
Date: 2019-12-23

Always helpful

Customer service is always great. Fair prices and very fair freight charges with fast processing. Curtis is always reachable through social media and is willing to answer any question, despite being asked the same thing over and over.
Jared Peay
Utah
Date: 2019-12-23

Excellent Equipment

I've been a custom knife maker for 5 years now and wanted to try my hand at stabilizing. I found the TurnTex stabilizing chamber very well made, easy to set up and easy to use. Curtis answered several questions I had immediately on the Facebook wood stabilizing group. The quality of the product is outstanding. Everything you need besides your choice of vacuum pump and your choice of oven is included and assembled when you get it. The cactus juice resin is easy to mix and easy to clean up. Just don't forget to read the pamphlet that is included and follow the instructions exactly and you are golden. Thanks to Curtis and TurnTex for making it easy and being willing to answer any questions that customers might have. If you want to start stabilizing, definitely no reason to feel intimidated, it's not that complicated. Go for it!

Wesley Buchanan
Oneonta, Alabama
Date: 2019-12-23

Great product

I have only had the chance to use the premixed Catus Juice so far but it worked great. I had some hemp wood blanks I was trying to turn (think pressed straw) and it was next to impossible without stabilizing it. Once I stabilized with the Catus Juice it was easy to turn. It gives the right amount of hardness without being clumpy on the outside. Customer service is something you won't find with most companies. I haven't had to use them yet but any company that contacts you before you contact them to let you know they are available to help is something you rarely find these days. I am glad I found TurnTex and their great product and so will you. It's obvious that Curtis cares about his customers and products he sales.

Tim
Colorado
Date: 2019-12-22

Great Service and Product

TurnTex has been a great source of information in my research to learn more about stabilizing and casting. I finally broke down and ordered the “juice proof” vacuum chamber and am very happy that I did instead of converting my pressure pot. It might have cost a little more, but the quality of the product is worth it. I just stabilized my first round of Burl scraps and the set-up was very nice. The ring to mount the chamber to my workbench is great, I don’t have to work about anything falling over while I’m working around it, or more likely, me knocking it over. The chamber seals very well, and came up to vacuum quickly and being able to see inside was nice. Keeps me from accidentally getting resin in my vacuum pump. Clean up was much easier than I would have thought. A little soap and water cleaned it right up. And the instructions that came with the chamber as well as all the help available on the TurnTex website made the whole process way less scary. Thank you guys for a quality product and excellent service. I was a little nervous about attempting stabilizing and casting, but you made it simpler than I had thought it to be. I have heard about a lot of “failed” projects because of things not being done correctly, and you have shown me how to overcome simple errors in the process. Thanks again, TurnTex, you’ve been a great help. 

Timothy O'Brien
Goose Creek, SC
Date: 2019-12-17

Great products and even better support!!

I just want to take a min and thank turntex for their amazing products and a treasure trove of information. I appreciate having the ability to utilize the data as well as buy awesome gear! Thank you, I will be purchasing regularly..
Jim Moody
Kareena14
Date: 2019-12-17

best prices and quick delivery

Best prices I could find online, and order was fulfilled very quickly. Definitely will buy from here again.

Thanks!

Robert Porras
Santa Clara, CA
Date: 2019-12-16

Great product and service

I have purchased 10 or 12 gallons of Cactus Juice and have had good success with all of it.  Shipping has been fast and instructions are very clear and detailed.  Service, when I have had a question, has always been quick and helpful.  I would recommend to anyone.  Thanks.

Carl Petersen
Ponca City, Oklahoma
Date: 2019-12-15

Cactus juice

I have stabilized with Cactus Juice several times now and it’s the product I will stick with every time.  The dyes work very well too.  Just follow the directions on the site and you cannot go wrong.

Chris Railey
Waynesboro, Georgia
Date: 2019-12-14

Great Service

I had a couple of (very) old Merchandise Certificates that were not the current order processing system that TurnTex uses.  An email to Curtis and he immediately added them so I could use.  He has made a loyal customer out of me.  His customer service is second to none.

 

 

Rick Lay
Daniels, WV
Date: 2019-12-12

Only stabilizing resin for me

Bought cactus juice to start stabilizing at home and love this product. I did a ton of research on the topic and was prepared to stabilize material before ordering. My results have been excellent with zero issues. This will always be my go to resin for stabilizing materials.  

Kyle
Date: 2019-12-12

Great service and product!

I've been having great success with the products from TurnTex and can't wait to see what I can make. It's opened up a whole new way to be creative in my knife making.  Great customer service as well. A+ Thanks!

Nathan Crawford
United States
Date: 2019-12-11

Awesome as Always

Hassle free order as always, which is rarely the case wit international orders like mine.

Many thanks!

Ayman
Dubai, UAE
Date: 2019-12-07

Much Impressed!

I am quite impressed with the quality and service of this company. Great communication before and after the sale, super products & fair pricing. I have hope again for the American small company and am very grateful to Curtis and Gaige. I now intend to be a longtime customer. Randy P
Randy Powell
Chattanooga, TN
Date: 2019-12-07

Totally satisfied

Received everything I ordered with quick deliver. Had some questions on how things worked and was given all the help I needed. Will be purchasing from them again.

Rudy
Mize ms
Date: 2019-12-07

Very satisfied

I am very pleased with the prompt and friendly service.  Products  I have received are excellent   His web site is very informative and useful.  I also encourage people to view his videos as they are very informative  I reside close to San Marcos and hope to visit with Curtis in person in the near future. I

Ralph hines
San Angelo tx
Date: 2019-12-06

Quality & Service

That's what it's all about, right? Quality -- consistently delivering fresh product, exactly as described. It works like it's supposed to, every time. Service -- I was frankly amazed at how fast my last order turned up on my doorstep. Which was great, because I'd waited too long to put my order in, and had nearly run out. What more could you need?
Holly von Winckel
United States
Date: 2019-12-06

Great Customer Service

Thank you again for the great customer service getting 12 gallons of Cactus Juice to us quickly at Woodcraft of Columbus. We were out and have increased our order due to the volume of sales.
Robert Smith
Woodcraft of Columbus
Date: 2019-12-05

Happy customer

Cactus juice works just as expected. Working with this company is a pleasure.  I am a repeat customer and will be back for more.

Mark marion
Sierra Madre, California
Date: 2019-12-02

very good service

Just received my 7th order and as always it was qickly shipped and well packed. 

I love the cactus juice.

N.A.
Netherlands
Date: 2019-12-02

I Like It!

Wonderful customer service and great products.  Chambers are solidly out together with high quality materials and fittings.  Having the ability to stabilize wood will be a game changer for me in making the products I do.  Thank you TurnTex, wonderful

Marc Sviland
United States
Date: 2019-12-01

Great products

 

Everything I ordered arrived in great shape. It didn't take long to start my first Stabilizing. I have done Walnut and Cherry with wonderful results. The

instructions are plain and clear to understand making it easy to get started. 

I recommend this system very highly

Paul  

Paul Davis
United States
Date: 2019-12-01

Fast Service

I ordered a gallon fo Catus Juice just after noon. I received an email that it shipped including a tracking number before 1pm. It doesn't get any better than this.
Thomas Imre
Georgia
Date: 2019-11-30

Long time customer

G'day,

I have been using the Cactus Juice pretty much since day one, in fact, I believe, Curtis first International order for the CJ was to me here in Australia.

This product has allowed me to salvage many boxes of very soft/spalted woods I just couldn't dump/burn since then stabilising many types of wood has become an almost daily exercise, from clear to dyed I have used dozens and dozens of gallons.

Curtis preparation for packing of the CJ particularly to long-distance destinations has improved considerably and now all those extra steps are paying off with no more leaking or damaged parcels.

A great product from a great friend.

Cheers

George

George Valentine
Australia
Date: 2019-11-29

Great Business

Turntex is a great business that provides excellent product. I ordered parts for a trailer, took well over a week, ordered from Turntex, had my dye and Cactus Juice in two days. Stabilized some beautiful spalted Hackberry and some cottonwood. Can't wait to turn them.

Bill Gibson
Crockett, Tx
Date: 2019-11-29

My first wood!

I'll be trying out this process for the first time and for all the good things I've heard about your

products I decided to give yours a try. I'm using an Arken chamber and pump, and stabilizing some

spalted maple to start with. This coming weekend should be the day! Wish me luck. Happy

Thanksgiving!

 

Gene
Date: 2019-11-29

Superb Customer Service!

I have purchased several items from Curtis in the past few months and every transaction has gone smoothly. I have had a couple of questions along the way and spoke with Curtis directly on the phone. Amazing customer service! High quality products! Fast shipping! Wish all companies were this easy to deal with. I look forward to ordering from TurnTex for years to come!

 

Wade Sessom DDS

Tulsa, Oklahoma

Wade Sessom DDS
Tulsa, Oklahoma
Date: 2019-11-25

Excellent customer service and very helpful technical support as well

I just bought a kit of Alumilite Clear Slow (16 lbs) and some Alumilite dyes, everything was shipped so fast and in three days it was in my home.

Additionally the technical support provides by Curtis was more than excellent.

I would strongly recommend to buy any kind of products at Turntex.com

 

Javier Velasquez
Calgary, Alberta, Canada
Date: 2019-11-25

Total Package

Thanks Curtis and the whole Turntex team for supplying the Total Package of great products, supportive service and unusually great delivery !

Bob Revell
Hot Springs, Arkansas
Date: 2019-11-25

Newbie

Ordered vacuum chamber, gallon of Cactus Juice and dyes from Turn-Tex.  Also got toaster oven on Craigslist.  Ordered a vacuum pump from Amazon.  I cut up some wood from my pile of tree trimmings into 1 1/2 square by 5 inch blocks, some was fairly spalted.  Mixed Cactus Juice with red and blue dyes and got some interesting blanks.  Turned on of the spalted blanks into a bottle stopper and got beautiful results.

Am starting this a little late in life as I am in my eighties but believe I will be enjoying this hobby.

Arnold Court
Eden Prairie, MN
Date: 2019-11-23

Great Sevice

I have ordered a few times from Turntex and have always been pleased with my purchases. They are without a doubt the fastest in shipping and the products are always packed with care. Great customer service. Keep up the great work!

Dan S.

Dan Sims
Somers,Ct.
Date: 2019-11-22

Five Stars

TurnTex processed my orders rapidly and the quality of the products was simply superior. I would recommend TurnTex to anyone looking for high quality equipment or supplies. 

Fred Perkins
Washington State
Date: 2019-11-21

Great service!

As always great service- super quick - got my order of alumilite in 4 days!!

Keith Burd
PA
Date: 2019-11-21

Great service

Great to work with good support

Graydon gauss
Michigan
Date: 2019-11-21

I am a new knife maker.

I have researched many products, read reviews and have started purchasing my products needed to create my one of a kind handmade knives. I placed my order with Turntex and couldn't be happier. The items are exactly what I had wanted.  Very happy 

George B
Buffalo NY
Date: 2019-11-21

Cactus Juice i Australia

Further to my previous comments, I have purchased your brand of Cactus Juice through Timberbits Australia, a very good firm to deal with down under. I have put my first batch of spalted wood through the pressure pot and now waiting results. Thanks for the great tips and advice on your web site. Cheers Bob C.
Bob Collins
Australia
Date: 2019-11-20

Great product, great company

These good folks are my go-to for wood stabilizing. Turn around is super fast and product is excellent. The instructions are also very easy to follow. Don't hesitate, order now.
Brandon Moore
Ohio
Date: 2019-11-18

Awesome

Love this Cactus Juice and have using it for over a year. Would recommend to anyone looking for a great stabilizing solution.

Karen D Bowen
United States
Date: 2019-11-18

Info on Cactus Juice

I am from Australia and new to using Cactus Juice and other resins.      I have found the information available on this web site most valuable and

am now confident to start stabilizing and casting my own pen blanks.      I would certainly purchase products from TurnTex but the cost of postage

puts the price too high.     Thanks again for allowing me to download some pdf articles.     Cheers.

Bob Collins
Australia
Date: 2019-11-18

👍

This is a great product. TurnTex is very informative lots of info available on this process. 

Steve Kelley
North California
Date: 2019-11-18

Awesome

All I can say is Turntex is awesome everything is top notch and I will con to do business with you.  I have bought chambers, dye, and now the manifold to run multiple chambers and as always I am blown away by the quality put into the items Turntex produces!!’

Dan
NJ
Date: 2019-11-17

Another pleased customer

After reading about stabilizing in several woodworking forums, I submitted my small order. I was pleased with the quick turnaround, receiving my order in a shorter time than I expected. 
I read through the do’s and dont‘s on the TurnTex website, and successfully stabilized my first batch of knife handle blanks. Shortly afterwards I ordered some dye, and again, quick turnaround.

What a great resource. Thanks for the written info on your website. 

Rick
Be NC
Date: 2019-11-17

New guy

 New to stabilizing and casting but this web site made it easy to order the correct materials. The shipping was super fast and the packag was excellent! Also the help section was well very helpful like it should be! Thanks again. 

Andre
Colorado
Date: 2019-11-16

Excellence

We started our small business here in Montana a little over a year ago selling raw wood in an auction group and when we made the decision to venture into stabilizing earlier this year, we could not have been directed to a more knowledgeable and helpful person than Curtis! Huge shoutout for all your guidance and direction,  any day of the week plus the added bonus of fantastic products, we couldn't be happier! Anyone looking to venture into the stabilizing process should definitely connect with Curtis and his crew!

Thank you

Luke and Shawna

Goldfever Woodworking 

Shawna Christianson
Kalispell MT
Date: 2019-11-15

Alumilite Clear Slow

Ordered Alumalite Clear Slow for the 2and time from these guys and the order actually showed up a day early. The customer service is great with these guys and I will continue to do business with them.

Richard Stowell
United States
Date: 2019-11-14

Good deal

After looking all over the internet your site is the only one i could get everything i wanted to buy at one place an save on shipping glad to use the products repeat customer on the cactus juice , just starting to try the alumilite casting , t

MICHAEL FISHER
US
Date: 2019-11-14

Quick

One of the many aspects of doing business with TurnTex is the quickness of their response to orders and questions.
rweaver@cswnet.com
Arkansas
Date: 2019-11-14

Super Service

Thanks for the super fast delivery.
Super Service.
Quick help with my problems.
Like to resist.
Seller is Recommended!

Greetings from Switzerland

 

Danke für die super schnelle Lieferung.
Super Service.
Schnelle Hilfe bei meinen Problemen.
Gerne wider.
Verkäufer ist zu empfehlen!

Grüsse aus der Schweiz

 

Eduard Kühne
Switzerland
Date: 2019-11-08

Great Service and Product

Great Service and Product.  I've been a Customer of Turntex, Curtis Seabeck, for about 6-7 years and things just keep getting better.  Couldn't ask for anything more.  Keep up the Good work and Customer Service

Jim in Stagecoach, NV

Jim Curnow
Stagecoach, NV
Date: 2019-11-07

Feed back

You're not going to find another vendor that is as pleasant and professional as Curtis... Top notch company with top notch products, Cactus Juice is not only the best product to stabilize wood it's also so easy to use. Satisfaction guaranteed following the directions. 

Bob Jankowski "Jank Custom Knifes"
US
Date: 2019-11-07