Customer Comments

Great Product and Service. Curtis and his staff are Top Notch. I've been a customer for many years

Order one day,,,,,,,,,Delivery the next!!!!! Even though I am in  Texas, that is Amazing delivery!!!

 

Bill Kimbrough

Curtis, as always was able to be reached directly for questions prior to my order. Amazingly fast turnaround on my chamber and Cactus Juice. Chamber quality is top notch, and though I consider myself handy, it’s beyond what I’d have done for not much more than the cost of parts.

I’ve now made several purchases from Turntex and every time is the same. Immediate email response to order, shipped the same day and follow-up email.

Great products, I will continue to do business with Turntex

As usual Turntex' service is second to none. I ordered my pumpsaver and had it in 3 or 4 days. I buy from Turntex because I know Curtis stands behind his products. The quality of his products are top notch. I will without a doubt continue to deal with Turntex for all my stabilizing needs.

I place my resin order on a Friday afternoon. I had already received my order when I returned home from work on Tuesday afternoon.

I could not be happier with the service and quality of product delivered.

Hello, Curtis. I've tried to call you a couple three times...and yes...afternoon...but I am assuming you're a working man! 

 

My wife bought me a vacuum chamber from you for my birthday. The order number was 29457.

It's been great and the wood is stabilizing wonderfully with the cactus juice. Some of the pens I've turned on here: https://www.instagram.com/mallin_pens/

I also gathered some driftwood from Galveston Island...making a video for YouTube on how to stabilize it and make hybrid pen blanks...and ultimately pens! I call you out (positively, of course) in the video...and I will link to your site as well.

I placed my order, within a couple hours it was shipped.  That is amazing service.  I’ve heard a lot about cactus juice but never tried it.  I am getting together with a small group of Women turners and we are going to give it a test.  I’m sure we will be happy with the product.

Thanks for great service

Joan

Always a pleasure to to business with, fast sipping and a great product, very helpful with what I needed

I would highly recommend this company to anyone interested in quality products and super fast shipping.

Curtis and staff were GREAT to work with. Very good customer service. I recommend to everyone!

Arrived on time product is a stated haven’t used it yet

The  Cactus Juice works like a charm. Soft punky wood us a thing of the past. Curtis is just awesome.  He answered all my questions (sorry Curtis) promptly thru private email. Customer service is spot on!

The stabilizing chamber came with everything need to start your project (you can find a decent pump on Amazon). I was up and running in about 10 minutes. You will not find a better stabilizing chamber anywhere. 

I ordered a gallon of juice yesterday.. Came UPS TODAY. I know I am in Texas, and so are they, but that is just 

amazing customer service... Curtis strikes again...

 

Bill Kimbrough 

I ordered the vacuum chamber to begin with and then decided it would be a good idea to order the pump saver before I attempted the stabilizing process. It's a good thing I did - I ran my first batch through yesterday, by following the instruction booklet. The pump saver caught what would have been in my pump right off the bat, but everything else went well I think from there.. Instructions in the booklet were excellent. I stabilized some walnut that had been in a barn for years and years and was given to me when the owner passed away. It had been in my basement shop for several more years.  I really like the look of walnut pen blanks, but I've had a couple crack before thinking that stabilizing might be a good idea. The process took longer than I had hoped, but I think it went well. I emailed Curtis and he recommended soaking the blanks for a week or so after stabilizing, (since they are walnut) so they're still sitting in he chamber soaking. I would recommend these guys for everything. The chamber and everything that goes with it is excellent and easy to use with the instructions being so complete. They are excellent in responding to any questions you might have if you don't see your question on the website. 

I purchased some cactus juice for the first time and the service is top of the line. I recieved the package within a few days and loved the detailed instructions given. I will purchase more products from this company!

Great service with very fast shipping.  Thanks Curtice    TED

Just ordered my second gallon of stabilizer. As before it arrived on time and in good condition. I am really enjoying cleaning out my wood handle scale drawers and getting familiar with this process.

I have been hording beautiful woods for several years. Being able to use some guestionable pieces has got my enthusiasm up and I have been running a good deal through the stabilizing process. And, it's fun.

Thanks Curtis for making a fun and profitable, product you don't have to be  a chemist to use. 

Order was prompt, the resin is Always great!  Check out the Turntex dyes, you won’t be disappointed

it’s easy to hear from anyone that stabilizes that cactus juice is the best product on the market, in fact I’ve never heard a professional using anything else. What you don’t hear is about the best customer service ever. Curtis doesn’t just sell products, he cares about his products, business, and most importantly customers. My first gallon I ever bought, I messed up, I did something it clearly says not to do but I just didn’t think about it. I called Curtis just to make sure my mistake was the only thing it could have been. He said yes it was but still worked with me to resolve. Not many companies doing the amount of product he does can you call and talk to the owner on his cell phone. Buy from Curtis and turntex, you wont be disappointed. 

An Australian customer report: Wanted to thanks Curtis and the shipping team for their celerity.

However Australia post took more time to deliver the parcel in central Australia than it took to travel from Texas to Sydney customs.

Thanks for your work and I wish that you had a branch in Australia or in Asia Pacific...

Take care and bless you all for your work and dedication!

Good product and a Good Company to deal with 

It's great working with a company that provides such personal service.  Curtis is quick to respond to any questions and his products are top rate.  Thanks for being a great supplier of products for my business.

As usual fast and friendly service . . like the produce.....have used obout 10-gallons and many more in the future.

Great products, service and Tech Support as always 

I've used Cactus Juice before with very good results, saving wood that wouldn't have even been firewood. The shipping was fast and secure and the website takes all the mystery out of using the product. Highly recommend the product.

I ordered a " sample"   size of alumilite to test the waters of blank making.   2 days to recieve, wow most impressed with not only the service but the product as well.   Resin was perfect and will be ordering the gallon sizes soon.  No better service or product out there!

 

 

Very satisfied with your product and service,  thank you so much!

Great product, excellent customer service. What is not to like?

Curtis is great always there to answer those off

 

the wall questions at least for Me that seem to pop

 

up.

 

Very quick shipping .Very pleased I found them I  also bought a vacuum chamber from them works

great ... Don't waste your time trying to build your own .

 

Ed

I purchased a wood stabilizing tube.  It is very good quality and performs as expected. I would buy this product again and recommend it, great product.

 

Got my order very quick.  Shipping was reasonable.

Will order again.

I ordered a 6x20 stabilizing chamber from Turntex and a gallon of Cactus Juice to stabilize some Oak burl I found in the forest.  It's an interesting process and something I had never tried before.  Got a used vacuum pump from a HVAC friend and after the wood had sat in my shop attic for 9 months I started stabilizing.  Following the directions Curtis provided with the vacuum chamber, I stabilized my first batch of wood and it came out very nice.  I had several experienced folks tell me that Oak was not the greatest wood to stabilize because it cracked a lot and would have many occlusions and they were right.  However, I am pleased with my first batch of stabilized wood.

Now for the bad news.  Curtis' instructions very specifically advise not to let Cactus Juice get hotter than 85 degrees or bad things will happen.  On my second batch I left my shop shut up for several hours while I did some brush hogging and when I came back to check on the process I learned very quickly why directions should be followed.  The CJ had gotten over 85 and  became a solid mess in the vacuum chamber.  I have returned the chamber and solid mess inside it to Turntex and Curtis is hopeful he can fix the problem.  Hope he can.

Lesson learned for me is that because my shop is not air conditioned I shall only stabilize in the spring, fall and winter in Arkansas when temps in the shop remain below the critical point.

If you want to stabilize your own wood, I highly recommend Turntex and Cactus Juice.

Rick

As usual Curtis and his team delivered a Great product.

If you haven't used his product do yourself a favor and get some. You wont be sorry

I just received my vacuum chamber. quality of construction is great!

I am a beginner to stabilizing and have not used the Cactus Juice yet. But Turn Tex was quick to get it shipped to me and if that is any indication of how this hole thing is going to go I feel good. 

Over the past 5 yrs, I ordered a number of times from Turn Tex and while the product is always first rate, it’s the speed at which my order is processed and shipped.

Prompt isn’t just a word to these people.  Bravo to them for being consistent through the years.

I did a lot of research about stabilizing wood before I made my purchase. Mr. Seebeck has a great reputation for honesty and over the top customer service. If you are purchasing a vacuum stabilizing chamber it may take longer than you would like, but it's because they take the time to make your chamber to order instead of mass producing a fits-all product. Everything worked as expected the first time. On the website you will find a lot of helpful video's to help you understand the process of stabilizing wood. For DIY people, you really cannot ask for more. The lifetime warranty is another reason to buy from Turntex. I would highly recommend the company and the product.

Once again Curtis and his team at Turn Tex have come through. I ordered several items, including tubing, a new vacuum pump saver along with quite a few different dyes, bot for the cactus juice and alumilite. The order was shipped immediately on the same day and was perfect. I only wish all the suppliers for my knifemaking business were as prompt and accurate, not to mention Curtis is good people and will help anyone that asks.

You guys are totally awesome. I had my order the 3rd day after I ordered it. The quality to my chamber is second to none. As long as I'm building gunstocks and stabilizing wood you will be my supplier.

Great products and excellent customer service.  Highly recommended. 

Got my shipment sooner than promised, everything was there and packed very well (Great Job).

After trying out the system I had a couple of questions and Curtis answered then within just a few minutes

and had all the right answers. I even ask a question on one of the Pen groups and guess what.....Curtis Seebeck even answered

It too.   Great company with all the "Right Stuff"

Thanks Curtis 

 

Alumilite is a wonderful product although it’s a bit pricey Turn Tex is the best to purchase it Thanks guys

TurnTex is a great company with exceptional customer service and product quality. I can always depend on them to provide answers to my questions. They are an excellent company to deal with. 

Curtis. 

Thank you for answering your emails

and delivering a quality product. 

I have been using cactus juice to stabilize pen blanks, pot call blanks and burl pieces for jewelry for a few years. It is a great product!

My favorite site to order from , every time I order my resins and colors , they waste no time getting it in the mail ,sometimes I'm truly suprised how fast it gets to my door step and the vacuum Chambers are hands down the best on the market 

excellent products and kept me informed every step of the way,wouldn’t hesitate to order again 

TurnTex is the place I go to to buy not only Cactus Juice but also Alumilite resin for my turning projects. TurnTex provides fast service and the products have always been of the highest quality.