Customer Comments

Service

Your the best company I deal with. Great service, never a complaint. Keep up the good work.

 

Leroy Carper
United States
Date: 2020-05-04

First order

Great service I received my cactus juice quickly. 

Mike Tucker
Valparaiso, IN
Date: 2020-05-04

Great service

1st time ordering this product, great customer service and product works great, now the user is a different story, but with the help from turntex I'm getting betrer

Mark
LOUISIANA
Date: 2020-05-04

Great Service

 My order was shipped quickly and correct. Great experience with Turntex. I will be back. 

 

Mark Carrere
Houma, La.
Date: 2020-05-03

My go to place casting resin supplies.

TurnTex is not only a great supplier of resin and cactus juice and supplies for resin casting but also Curtis is a great guy and has provided a ton of information and a great resource with this website for people who are getting you into casting like me when I started casting.

 If your going to support one business during this time of hardship TurnTex is the one I say to support.

Ozzy Deschapell
United States
Date: 2020-05-03

Awesome products

Great product, great guy with helpful knowledge. I'm a some what newbie to stabilizing. But with the help from curtis and turntex.com I have achieved great sucess. 

Zack
United States
Date: 2020-05-03

excellent customer service and great product

I love Cactus Juice!  It works exactly as described and lasts a long time.  The delivery was very quick and actually faster than estimated at order time.

Angelia (AJ) Jarrard
United States
Date: 2020-05-03

Cattle horn

I am very happy with TURN TEX products!

What an amazing substance this is I was unable to find any reference to use with cattle horn,I just want to say it does great and added dyes really put contrast throughout the horn... thanks TURN TEX!

Jeremiah Flaugh
United States
Date: 2020-05-02

Great Product. Great Service

The delivery was very quick.  Wood stabilization is easy with Cactus Juice and creates some fun turning opportunities.

Dan Lyle
United States
Date: 2020-05-01

Excellent customer service!

I have nothing but good to say about Curtis, his company and his customer service. Highly recommend! Fritz Hanna - Custom Bow Builder

Fritz
Alaska
Date: 2020-05-01

Cactus Juice

Cactus Juice is some great stuff for stabilizing wood.
John N Campbell
United States
Date: 2020-05-01

fast and great

My order was quickly and accurately processed and delivered.  Great service.  Thanks.

PaTron
Salt Lake City, UT
Date: 2020-05-01

TurnTex Cactus Juice

i have just received my third gallon of Cactus Juice. I received my order within a week. EXCELLENT service. I use the juice to stabilize spalted wood pen blanks as well as highly figured wood for jewelry. I have stabilized thin cross sections of a rotted log just to see the results. 3/8 inch thick, and fragile. After treatment and cooking, came out hard and strong. I was pleasantly surprised,

 I highly recommend the product and merchant.

Scott Peterson
Souther Illinois
Date: 2020-04-30

Excellent service and products

I've gotten cactus juice, dyes, alumilite clear, and mica and everything has come quickly and at a reasonable price.  I prefer to buy from here whenever I can.  Customer service is excellent and my questions are always answered quickly.

Tana Munoz
United States
Date: 2020-04-30

Thanks for the fast and accurate service!

I appreciate all that Curtis, his family, and employyes are doing at this time. I placed my order when supplies were limited and I still got my order very fast and the products were packaged well! I will make a great bit of use with my 4gal kit and will always recommend Curtis and TurnTex! I will definitely make more purchases here in the future!
Jamie Sussen
United States
Date: 2020-04-30

Great overall

Not only is the quality of the product top notch, the service is there as well. Very pleased. I’m a beginner and follow the fb page people are asking left and right about the products, and troubleshooting; I haven’t seen one unanswered question and a very quick response. Learned a lot so far and still learning.

i greatly thank you 

BuFF
Loman, MN
Date: 2020-04-30

Great Product and Service

I recently got into wood turning and find this product works great in stabilizing wood for turning and mixing of epoxy resign with various woods for both turning and other projects. Worked so well, I reorder more. 

Dave
Waukesha Wisconsin
Date: 2020-04-30

Very happy

I am very well satisfied with your products and color of the cactus juice  I'm using for my blanks. The only gripe I have is not even your product but it's with the alumilite. The Caps are absolutely impossible to get off. Tried pushing down and turn in as stated and literally had to use a pipe wrench then I literally just cut the Caps off. Again nothing to do with your products but the alumilite jugs lids do not come off very easily. Other than that love your products and just ordered some mica powders and some red alumilite dye to broaden my color patterns. Thank you

Rick Nelson
United States
Date: 2020-04-27

Don't order from anyone but Turntex!

I've ordered many times now from Turntex and have never been let down yet. All the resins, dyes, powders as well as other products always work great and look amazing. They've helped me create some truly awesome pieces and I'm sure my customers would agree as well. You won't find better products, prices and definitely not any better customer service from anywhere else so don't waste your time. Curtis is beyond helpful and genuinely a great person. And thanks Curtis for the sticker with my last order....I slapped it right on my pressure pot. 

 

Sincerely, Tim

Dovetail Woodwork

Tim Travis
United States
Date: 2020-04-27

Great Company

Ordered some stuff to complete a project and was surprised at how fast my order was shipped to me! Still have more stuff to order in near future and won’t hesitate to order again. Outstanding customer service and nothing but great products. 

Todd S.
Arizona
Date: 2020-04-26

Quality Humans at TurnTex

There is no replacement for face-to-face when you want to know the people behind the label.  We do so much online that we don't get much chance to get that human connection anymore.  And now with the COVID-19 virus injecting social distancing and no-contact purchases, we can look forward to even less contact.

With that said, I want to share with you a short story about quality humans behind the TurnTex brand.  In January 2020 I was on vacation from Maryland to Buda Texas.  It was there that I noticed Cactus Juice was sourced from TurnTex, which just so happens to be right down I-35 apiece. On our way back from visiting friends in San Antonio I started to message Curtis on Facebook.  No answer.  Tried again, no answer.  By the time we got to his exit, we decided to "drop in" and see what happens. The approach is a typical hill country ranch down a long dirt road.  For me, very comforting. Several workers were in the yard. My friend and I got out and were welcomed warmly. "Curtis is in the shop", was their reply. So casual, we found our way to his shop unescorted. No answer explained, Curtis was busy on his computer and did not see my messages!  But he stood right up, dropped what he was doing, and proceeded to spend an hour helping two casting and stabilizing newbies, understand the process, the TurnTex products, and nuances of each. Curtis introduced us to his production staff and answered any question without reservation. We left with a human connection to the people behind the brand.

Finally, several months into a national lockdown over the COVID-19 virus, 10%+ unemployment, and even worse economic impact on the thousands of self-employed crafts people, we see on the TurnTex website a product sale openly offering anyone so negatively impacted to request a steep discount, maybe below cost. And Curtis's words asking readers "to be honest".

WOW!  For me, evidence of quality human beings that reinforced, no punctuated my first impression.  The way a neighbor should treat a neighbor.  With TurnTex, the world is his neighborhood and he's putting it all out there.

You can't ask for any more.

Gene Torrey
Maryland USA
Date: 2020-04-26

first time customer

The TurnTex website is very helpful.  I used it as a resource for information to learn more about stabilizing wood and using Alumilite products.  Ordering was easy and the feedback emails about my order were accurate.  Everything arrived faster than I expected and the vacuum stabilizing chamber is well made. I'll be ordering from TurnTex  again.

Stephen C Slajus
United States
Date: 2020-04-26

Works great.

I am a woodworker on my part time to try to make money on the side to help pay for things we need as a family. I was wating money on to dry punky wood. Cactus juice really works and I saved wood that most of the time I would have lost 

Marvin Burris
United States
Date: 2020-04-26

Purchased Cactus Juice and several dyes

I made an order on the turn Tex website. I live in south Texas. 
I ordered one morning and the next afternoon, my order arrived. 
It doesn’t get any better than that, folks. I haven’t tried the dyes yet but have used the juice. I’ll be ordering more soon! Ordering was as fast and painless as it gets! Thanks very much!

Brian Gildammer
Donna, Texas
Date: 2020-04-25

Great Products

The fastest shipping I have ever seen. Product comes as described, packed very well. Great company to do business with.

D. Sims
Connecticut
Date: 2020-04-24

Great job

Havent had a chance to start casting yet but almost have all my stuff. I ordered some alumilite and it came in in good shape and fast.

Kevin
United States
Date: 2020-04-23

Great stuff

I’ve been using Cactus Juice for about a year now, it is top quality stuff always giving quality results. With all the knife shows closing due to the Covid-19 pandemic is nice to know there is a brand you can trust, that always has your back. 

Savannah
United States
Date: 2020-04-23

Great service

I am new to wood stabilizing and resin casting. Turntex has tons of useful information to help me learn how to do it right. Website site was easy to use and order arrived promptly. I couldn't ask for anything more and will be ordering again.
Jake
Woodward OK
Date: 2020-04-23

Love this company

Great company to work with and super fast shipping!

Shannon Griffin
Meridian, MS
Date: 2020-04-23

great product

I have been stabilizing spalted   it turns soft in to solid turning blanks.

Robert Crockford
United States
Date: 2020-04-23

ordered cactus juice and alumilite

I went to Turntex to get some more cactus juice and Alumalite resin. I received it quickly after ordering. I was also glad to see he would work with individuals trying to make ends meet with his products.

JIm

Jim
sapulpa
Date: 2020-04-22

Turn Tex Customer

I have purchased Stabilization Units x3. Gallons of Cactus Juice, Alumlite and dye, and accessories from Curtis. All have arrived timely, well packaged and as promised. He has been responsive to all my emails and questions, helped me when running into a snag, and singly taught me to stabilize and cast. Because I have had the opportunity to meet him personally, its difficult for me to say, however, he has demonstrated himself as a true Southern Gentleman. I would recommend him and all his products without hesitation.

Bill Jurgensen

Omaha NE

william jurgensen
Omaha,NE
Date: 2020-04-20

The only way to go, in my mind

Curtis not only offers the best product and prices, but also great, fast customer service. I truly couldn't imagine a better source for stabilizing and casting supplies and resources!

Jesse Shadley
Alaska
Date: 2020-04-20

A+ product and service

After researching and receiving many recommendations to use Cactus Juice for stabilizing my knife scales, I made an order. The ordering process was easy and the delivery time was very fast! I received it within 3 business days. (I live in Oregon). Very simple directions for use and I must say that this product is everything that I had read about. Awesome product! I will definitely keep using this! A big thanks to Turntex for the quick order turnaround and a great product!

Shawn McDaniel
Oregon
Date: 2020-04-20

Awesome products, awesome service.

You simply can't go wrong with any of the TurnTex products, and service! Awesome USA company!

Matthew Marsh
United States
Date: 2020-04-20

Outstanding!

Thank you for an awesome experience shopping. Prices are great, super fast shipping, and product quality is even better! If you need anything wood stabilizing from advice to equipment TurnTex is your place to turn to. This is my new go to for all of my resin needs as well! 

Semper Fi,

Joe Crust

Joe Crust
Boerne, TX
Date: 2020-04-19

Great products and customer service

Purchased cactus juice and a few different color dyes to stabilize a few burls and dye some rock maple got great results. Was very surproses by the thorough directions that Curtis included with his product will definitely recommend this product and company due to their great prpduct and the high level of customer service that is hard to find these days.
Joe Carey
United States
Date: 2020-04-19

Awesome service !!!

Great fast service and outstanding products. 
Easy to order on line . Website is full of useful information and professional help . 
James 

James Harrison
Hillsboro MO
Date: 2020-04-19

Fastest Service Around

Any time I order something, Curtis makes sure it is delivered quickly. Great company to do business with!
Sharon Cagle Clark
United States
Date: 2020-04-19

Great Experience

Products were delivered in a timely and friendly manner.  Prices were better than Amazon.  I will definitely be visiting this website in the future for my casting and other neeeds.  Thank you.

Doug Deffenbaugh
San Pedro, CA
Date: 2020-04-19

Great Service

This is my first purchase from Turn Tex and the whole process was fast and easy. Shipping was fast and communication was very good. I like their friendly approach to business.
Richard
Date: 2020-04-19

Excellent Service

Excellent and fast service. Curtis has provide excellent support to pen turners for years both through IAP and his own site here. Not only was my order shipped right away but he honored the gift certificate I won that he had graciously donated to the IAP bash five years ago.  (What can I say, I'm getting back into casting again)  Casting with Alumilte Clear is nearly instant gratification with 1- 1/2 - 2 hr. demold time and you know it's fresh stock when you buy it here. Highly recommended! 

Lenny Howard
United States
Date: 2020-04-18

Excellent

If these are the type of products you are searching for, do not hesitate to do business with these good folks. From the products to the customer service are all excellent. I can say I will be doing business with them again, and again.

Jeff
Wi
Date: 2020-04-18

Great product with amazing customer service and support

Buying from TurnTex was a very positive experience from start to finish. Very easy to get ahold of and was willing to answer all the questions I had over the phone. Product was shipped and arrived very quickly and everything looked great. Great quality and the vacuum chamber functions flawlessly. 

Matt Wetterling
Fargo ND
Date: 2020-04-18

Outstanding Service

I have been using Cactus Juice for around 5 years.  I use it to stabilize various types of Burl wood as well as other types of wood that are not as dense as I would like.  I have never been disappointed with this product, I always get great results.

When I first started using Cactus Juice I was learning on the fly, trying to figure it out.  I sent numerous emails to Curtis asking very detailed questions and received prompt responses every time.  This level of customer service is becoming more and more difficult to find.  Turntex will always be my go to source for anything related to the Wood stabilizing process.

 Thanks for the great service.

Bob from Kentucky 

Bob Hall
Kentucky
Date: 2020-04-17

The best customer service

Curtis is a one man show. I have asked questions and personally talked to him on the phone about his product and is extremely helpful. You're not just buying from a company, but a person. He truly does care about his customers.
Nathan
Missouri
Date: 2020-04-17

Very cool & solid product, above & beyond customer service

I love working with wood, and this product is a game changer.  For me it's the best of both worlds being able to stabilize & even dye woods--even with multiple colors!--while enjoying the stability of resin.  Curtis & his TurnTex crew are fully invested in the community that this product supports, and that's pretty awesome to watch. 👍

I appreciate the wealth of knowledge & information freely & patiently given.  As a result, I have made a few minor mistakes (my fault for thinking a little too far outside the box 🤣) but have been saved from numerous catastrophes that would have been.  

Following the carefully outlined best-practices for using Cactus Juice, it's a forgiving product that is well worth the money, even as a hobby; the wonderful customer service & welcoming community are certainly a prodigious cherry on top 😁

Colby W. Reid
Tyler, TX
Date: 2020-04-16

First time purchaser/customer

Excellent communication and follows through with great prices and quick shipping. This company cares for its customers, they put their money where there mouth is and I hope it returns ten fold. Thank you!
James
Alaska
Date: 2020-04-16

Great service!

Products arrived quickly and were in great packaging! I also found the site to be very helpful when trying to decide what supplies I would need to order!

Kristy Johns
Date: 2020-04-13

Cactus juice first order

I had been reading about Cactus Juice for some time and decided to order.  i couldn't have been more pleased with the service: courteous responses, quick turnaround, and admirable corporate policies.  What more could a craft maker want.

Dr. Mike, pen maker and other woodworking
Metro DC
Date: 2020-04-13