Customer Comments

TurnTex is a well oiled machine. From the time I placed the order until the time I received my product I was made fully aware of each step. I very much appreciate that level of communication. Their website has tons of helpful information on how to best use their products and I have no doubt that if I did ever have an issue, which I have not, it would be promptly resolved. 

The best stabilizer out there, period! The customer service that Curtis provides goes above and beyond. I will always buy direct from Curtis!

Placed an order on a Friday afternoon. My order arrived on Monday. Thanks Curtis.  But, the real thanks go to your shipping guru Gaige. Thanks to all.

Lightning fast shipping!   High quality packaging! 

Ordered my cactus juice one day and was here the next.  Great response.  This is a quality product, and it works great.  I keep it in a refrigerator after activation, and it lasts a long time.

After viewing several videos on handle making, it was apparent that your product was the highest recommended for handle making. I have used your  product with great results.  My confidence now has risen to another level. Your product worked with very little effort. My handles now look great. Thank you. 

Im very happy with my purchase of cactus juice resin and dies. I just stabilized my first batch of wood a couple days ago and couldn't be happier. Just wish I would have got a glass lid vacuum chamber because mine actually cracked during the vacuum process. I would definitely recommend cactus juice to anyone getting into stabalizing. Great product and great customer service and it showed up a day early too. 

Curtis once again impresses me with his quality of service. I placed and order for some Alumalite slow and pigments and had them all on the 4th day. I wish all companies had his dedication to his customers. Thanks Curtis

Placed an order on-line. Afterwards realized I had made an error in  the order. Called shipping department and corrected the order. Received the correct product the next day. Great service and great response. Great company with great people. Thanks

After a melt down and a call to Turn Tex not expecting nothing but a chance to vent . Well without going into details , let me say that after a 15, 20 minute conversation not only did they make me a bit more educated , a whole bunch more happy , when I got off the phone I had the feeling that I had just ended a conversation with a new friend.   I am a happy camper.  Les Garbis, Big Island Hawaii  

I received some Stabilizing dyes as a gift - some of them were colors I could not use. I contacted Curtis and asked if I could exchange the dyes for things I can use, and he replied to my note at 10:30 on a Saturday night saying "Absolutely"!. 

I returned the dyes, Curtis promptly issued a credit, which I used immediately to order more Cactus Juice. Within a couple hours of placing my order, I received notice that my order had shipped, and the Cactus Juice was delivered 2 days sooner than the projected date. 

I am really happy to do business with someone who really looks out for the customer - I look forward to doing business for a very long time!

 

I have been using cactus juice on and off for several years and appreciate the sevice that comes with this great product. 

Nice to deal with someone who cares about their customers!

This stuff just works! 

I just started to stabilize my own wood, so I had better quality control of what went into my projects. And the freedom to better control colors of what was produced. From my first order service and shipping was same day, and got over to Houston the next. Cactus Juice and the Pigments that Turn Tex sells are of great quality, and the products work as stated. It is also a plus to help a fellow Texan and a small family owned and operated business.

Scott C. Caudill-Engineering And Design Concepts

I have spent many years in businesses where good customer service is of the utmost importance.  Therefore is easy for me to spot businesses that provide excellent service and also recognize those that don't.  I do not believe I have ever seen a business that takes better care of their customers than TurnTex.

I dare you to find another business that has quicker shipping, a higher quality product, or service after the sale that even comes close to what they provide. I have seen Curtis bend over backwards to see to it that each and every customer is fully satisfied. 

Basically, you will not find better anywhere. 

Thank you for all you guys do.

I have been using Cactus Juice for several years now and it’s the real deal.  I always get good results and if I have questions, Curtis is always available with great support.

I would like to say thanks for the great customer service from Curtis and his crew. TurnTex dyes are the best. 

Turnex is great to do business with, honest shipping and fast service. I got my order two to three day later in Alaska. Recommend Turntex to everybody that stabilizes material. 

I just received my first order and went right to work stabilizing some of my blanks.  Very easy to work with.  I'm already thinking I should've ordered more.  The website answers all my questions.  Great job and fantastic support!

Every order I have placed with TurnTex has been  met with prompt responses and quick shipment and I have always received them ahead of the estimated date and exactly as ordered.  The tutorials you have posted are also great for a hobbyist like me.  I really appreciate the great service you provide and you will continue to have my business!

Every order that I have received from TurnTex has arrived when they said it would.  The product is as stated.

The people who work here give fantastic service!

They answer all questions, wanting to make sure you understand. They truly desire to help you and walk you through the process.

I just received my order and everything looks great really well made and quick shipping to Canada very pleased with how easy it was!

I will be ordering more stuff in the future very good company to deal with. 

I've had an amazing experience ordering awesome products every time I shop with these folks and highly recommend Turn Tex. 

I have used many products from TurnTex. I'm always satisfied with the quality and thought that goes into everything. From packaging to the solid built Vacuum Chambers coupled with their great costumer service will keep me coming back.

Shipping is fast, and the Cactus Juice is an excellent product. What surprised me the most was that Aluminite epoxy was in stock at Turntex and not at the Aluminite website. I will be ordering more products from you in the near future.

fast shipping and a quality product ? great job. 

Placed order online and received order within two days. Product is everything Curtis claims. I work with lots of worthless wood in bowl turning and I get in trouble anytime I try to cast resins without first stabilizing with Cactus Juice first. It's worth every penny to save time and effort when casting wood in resins.

Very informative and friendly. Faster turn around time than expected. All products have met or exceeded my expectations. 

I have really enjoyed the couple of times I have talked to you. I am having success with all the wood that I stain and stabalize. But I xant get the midnight blue to soak up. I have left it under vacuum for 2 or more days amd then soaked up to a week. And the color just doesn't soak in. I have used the black and the teal amd clear with success. But the blue is just kicking my butt. Hoping to finally meet you in person at the meet in LA this year. But anyone thatbask me about how to get started i just plug in your website and tell them to ask the master.

 

Scott Harris 

 Products are easy to use and work great.  Check out the video on each product.  Wonderful customer service.  I've been a customer for 5+years. I do both stabilizing and casting. Wish I had known about this stuff 20 years ago.  Would have saved me a small fortune in knife handle metal.  You can make handles with about anything you can get dry and into the pot or mold. 

Exactly as described and amazing all around. The juice proof chamber is amazing and well made. The pump save is a great investment, and cactus juice is a wonderful stabilizing medium. 

the advice and info provided by Curtis male stabilizing wood not only easy but enjoyable.

 

thank you for what you do! 

James

I bought vacuum chamber and cactus juice. I am starting off with pen blanks and bottle stops. I stabilized different types of woods and bonded well with Aluminite resin. I love the results. The instructions are clear and easy to follow.

Great service as always, packaged very well and shipped ever so promptly. Always answers any question in a very timely manner. Loyal customer here for many years to come.

Curtis is very helpful with any information you may need. Faster than expected on my order. Great products for stabilizing your wood blanks. 

No matter how big or small my order is, Curtis and his crew are all over it and it usually ships out the same day. Not only that, but Curtis’ willingness to answer any question and provide support is unmatched. I’d recommend Turntex to anyone. Great products and great service. They have a customer for life!

Timely order arrives packed securely.

Thanks

Ken

Seen a lot since purchasing my 4" x 14" vacuum chamber and CJ in 2013. Same quality and service as then and feel all the love still in all the products Curtis is associated with. It saddens Me when I read posts from wannabe competitors bad mouthing TurnTex products. Curtis you are The Godfather of wood stabilizing and if not for you I would still be sending pen blanks to Arizona and waiting 2 months like was the case in the years before CJ. Now with the 6" x 14" Big Brother I can stabilize and dye my box blanks so I can learn to thread chase. Thanks again Curtis.

Great service. The packaging is clean and simple. And the delivery is prompt. And i got a sticker and a nice pamphlet. 

I have been using Turntex Cactus Juice and vacuum chamber products/accessories for approximately two years.  Cactus Juice is extremely effective at making worthless wood usable and I am extremely satisfied with the vacuum chamber and accessories that I have purchased.  In addition, customer service is quick, responsive, and they stand behind their product.  I highly recommend this company and their products.

As usual, items shipped fast and great products. Have ordered from them several times, each time has been the same, great.

I own a resin - wood turning business. Curtis's Turntex company offers almost everything I use for my business. Cactus Juice - Alumilite - dyes - you name it! I for one have used Turntex now for about 2 years and I am so glad I found them. Need advice on something? Curtis is the man! I once explained to him my issue and within 15 seconds,, he gave me the problem and the answer to help me.. You think you can get this anywhere? For me,,, Turntex is the only way to go! NEXT?

Cactus Juice is my go to stabilizing resin and that is because I know that it is of the best quality and the customer support provided by Turntex_LLC is superb. I know when I place an order for Cactus Juice that I will be receiving a product that produces the best and most consistent results every time I use it. I highly recommend this and all other products that Curtis and his incredible team offer!

 

Ken 

Marana, AZ

After extensive testing, I can only say that there is no comparable resin in Europe to stabilize wood! Just perfect!

We ordered Alumilite from TurnTex and are very pleased. Delivery was unexpectedly fast, next day. The turn around was fantastic and we're very happy with the product. The website was also very easy to navigate with plenty of product information. Thank you.

Worked on some knives with our youth group, we ordered the knife blanks already made due to limited tools. But they all got to pick their own wood to make scales out of and we used this stuff to make some great custom scales. Gave them more to do as part of the project to make it feel like it was really their own knife they made. Worked as planned and polished up beautifuly.

Earlier this year I bought a stabilizer chamber from Turntex. My goal was to discover if it would be possible to ad another facet to my farming business. It was. Curtis helped and guided me through the acquisition process and has been helping me through learning how to use the chamber and complete my setup. I am now able to expand a relatively small farming and forestry business into something bigger, by using my available resources better. Thanks a lot for your professionalism and attention to your customers, Curtis. It's been a pleasure doing business with you.

Easy, fast and helpful what else can you ask for?!

I'm a first-time user of Cactus Juice.  I've been stabilizing small handle blanks and partially-turned bowls.  

I bought a medium-sized vacuum chamber and pump saver from Curtis.  The hardware and juice arrived exactly as expected, and worked better than I expected.  I am sold on this process and will certainly enjoy experimenting from here on out.  I've recently also ordered some colored dyes - to learn a bit about that as well.  

I found the learning materials on the TurnTex site to be very thorough and informative - that says a lot coming from me, I'm an Engineer and "details matter to me".  :-)

Thank you Curtis.