Customer Comments

I received the Catus  Juice very timely.  I called regarding contaminants that may affect the produce.  The Phone call was received and the answer was provided to my satisfaction.  I would use this firm again in future purchases. 

I've recently been introduced to Turntex through an instructor at the Marc Adams School of Woodworking.  After a short demo on the use and capabilities of the Cactus Juice stabilizing resin, I was hooked and had to try it. I'm very pleased with the product and the services - i.e.: fast shipping,  ease of use, high quality. 

i am excited to continue to experiment with this and other Turntex products.  

I have been a customer for a few years, and am please to say that the great service that I was attracted to in the beginning, remains the same high quality, consistent customer focused service today. Thanks

Cactus juice is always Great! Fast shipping and great customer service!

The cactus juice came highly recommended by many many people. All of which do small turning (pens, bottle stoppers, etc).  The IAP website and local chapter people also highly recommended it.  

 

I have to say for never having used this and never having done stabilizing before, the cactus juice was awesome to work with. It was easy to activate, easy to use, very low odor (maybe a little sweet smelling), and cured as advertised. 

Within a few hours I went from junk rotted red box elder to finished hydrid alumilite and stabilized blanks. The best part was I can reuse the left overs until I run out. 

I would suggest some cheap disposable filters for collecting the left overs as inherently you will have dust or wood fibers from junk wood end up in the left over cactus juice. I used the paint gun cone filters from harbor freight because they are super cheap and easy to use. 

Love this stuff and highly recommend to anyone. 

Curtis has been doing what he does for a good long while.  Through trial and error he has found the way that stabilization works best.  The equipment he builds is top notch and nothing carrying his name is ever going to leave his shop if it isn't first rate quality.  My first order with him was for a gallon of Cactus Juice, a 4" vacuum chamber, Oven Tamer, and an assortment of dies.  All I had to do was supply my own vacuum pump.  Everything he says Cactus Juice will do is gospel.  I have some burl that I want to use for knife scales but it is way too soft.  Cactus Juice sure fixed that problem.  The Oven Tamer blew my mind as I watched it work the toaster oven flawlessly.  It never allows the oven to stray more than .2 degrees from your desired set temperature.  I will be using the oven tamer for tempering knife blades in the future.  You can't go wrong with quality products and service backed by a man who still believes a man's spoken word is stronger than words on a paper.  Call me a new customer for life.

Thank you for very good service. Cactus Juice has helped me  making knife-making an even  more interresting hobby.

It is so nice to do business with someone who cares enough about his products and customers to find out if there happy with product and service and I very happy. This is a first class business!!

I bought my Turntex Vacuum Chamber 5 months ago, have been using it at least weekly since then.

The Chamber and accessories are top quality, everything works flawlessly.
This is an Excellent product!

I completed my Stabilizing setup with one of the recommended vacuum pumps and I'm glad I did.  Turntex.com website is a gold mine of information and how-to's.

Cactus Juice and dyes are also quality products easy to use and cleanup. The Estimator-Calculator, on the website, gives a very close approximation of Cactus Juice usage.

Overall, Turntex is a great company to deal with; products, information, responsiveness, shipping, everything is first class.

Congratulations!

I am new to this method of pen making. I have been watching a lot of utube videos on this and decided to give it a try. Everyone noted how well this TurnTex worked. Well I decided to order some Alumilite. I ordered the 8 oz size clear on-line. I was happily surprised when my ordered arrived at my home 2. Days later!!!!!! Great product and great company to work with. I will be ordering more in the near future. Thank you TurnTex.

1. Answers your question every time. (Wether knowledgable or dumb).

2. Great prices. I buy the four jugs at a time as gets shipped to Canada.

3. Great info on website. Do 's and dont's.

4. Fast shipping to Canada .  Takes just as long for me to get a package shipped across Canada as it takes for turntex and it has to clear customs.

thanks again. Glenn.

Curtis spent 30 to 45 minutes on the phone with me discussing issues ideas having.  Low and behold his suggestions were the fix.  New order of cactus juice. Since mine had gone bad, an over thermometer, and some extra steps I was not doing correctly, and I'm back to stabilizing.  Turntex has customer service that is second to none.  I will continue to use him for cactus juice as well as for alumilite.

Great Service, fast shipping. I will continue to order you product, its always hard for us in Alaska to get something shipped here. We appreciate your efforts in your shipping to us here.

 

Thanks

Troy

Just got it in haven't tried it yet, but will this weekend.

Fast service, love dealing with this company

After waiting almost 3 months and never getting any product I gave up and cancelled the order.

My Comments:  This gentleman placed his order on 8/25/17 with a stated estimated lead time on my site of 4-6 weeks.  He was notified on 10/2/17 (38 days from purchase) that his order was ready to complete and finalize and could take a few weeks to finalize and ship.  He e-mailed me on the morning of 10/18/17 (54 days after order) asking about when his order would ship.  I read his message late that afternoon and was beginning to reply when another nasty e-mail came in from him cancelling the order without ever letting me reply.  His chamber was made and ready to ship but was in the que to ship.  Total time from the date of the order to the day he cancelled was 7 weeks which was just 1 week over the estimate, not 3 months as he claims in this review.  My policy is to post all reviews, good or bad so I did not want to not publish this but did want my side of the story told since his information is inaccurate.

My order shipped within an hour of when it was submitted.  Everything arrived on time and in good shape.  This shouldn't be a surprise to anyone who's familiar with TurnTex.  Curtis responded to an email question (Yes, Tightbond glues can be used with wood stabilized with Cactus Juice) within 15 minutes of my emailing him the question -- late on a Monday evening.  He cannot respond so quickly to every question, but it's clear that promptly addressing concerns and questions is a high priority for him. Why would order fulfillment be any different?

Products and customer service was top notch as always. I have gotten everything I've ordered on time and when I had questions I got my answers the same day. No complaints at all.

Can't say enough about the service.  

This is the only solution I will use or recommend for using on products that I want protected from the elements for years to come. I intend to use it on every wood containing knife handle that I put on my knives and also have in the past. Super good product, follow directions and you will love the results. If you ahve a question, don't mind answering, also excellent customer service!

Great company to deal with.

Vacuum chambers are the best. 

They are individually and  thoroughly tested before they are shipped.  

A wealth of information on his website  

 

 

 

 

 

All I can say is TurnTex Woodworks and staff are a class act......everything you order is shipped as soon as possible and packed well. When you receive your package everything is there and accounted for.... If you have any questions, Curtis and his people are more than glad to talk to you about their product....The "how to" directions and tutorials on the website are outstanding...the quality of the product is second to none.... Can't say enough about these folks...

Thanks Curtis for running a great company...

 

Thank you so much for the great products you sell. I didn't know about stabilizing wood until I saw it on YouTube. Now I can turn my unusable wood into something nice. Only problem now is finding enough materials to stabilize. Thanks again.

Very happy customer!!!

I am using the Cactus Juice on soft or spalted woods that would otherwise be unusable. I also use it on "good" woods as an added level of protection and stability. It is a great product and is easy to use. In addition the service has been great. It is nice to work with someone who takes pride in their product.

Top notch company

and small family run business 

gets my vote and my money everytime. 

Great products fast shipping. 

I will keep doing business here

The product and time of delivery is very good.  Put the Temp Tamer II to work right away, so far so good.  Great fit and finish too as far as the buildmanship.

Simply put.......there is NO better company to deal with! Service, instructions and product quality are light years beyond compare. 

first time buyer. looking towards using your product.

Received the OVEN TAMER II on Monday last, well packaged and perfect shape! I immediately began "playing" with it. Very easy to operate (if you read the instructions!) and easy to make adjustments.

The only thing I couldn't do was change "F-C". I went through the sequence for the change several times, but the "F" never started flashing?? No big deal as I always use "F", and have a lot of ways to convert if someone just has to have the info in "C"!

Everything else functions perfectly!

Good looking unit and well designed. Looking forward to Happy Baking

 

Aloha Curtis,

Wow, can't believe you got my order on Monday and it was delivered on Wednesday!  Finallly, someone who will actually ship to Hawaii, and won't gouge on postage. You really exceeded my expectations in every way possible. 

Mahalo (Thank you),

 

Curtis great service and fast shipping. I live in he interior of Alaska and so many companies won't ship here or charge you some absorbent shipping price. There are no vendors in Alaska for your product and I have started the Interior Alaska Wood Workers Association and have done one class so far on stabilizing wood with your product. So again thanks from Alaska. 

Troy

I am very pleased with the Cactus Juice. The Customer Service is impeccable and it shipped out the day after I ordered. I was able to get started stabilizing wood immediately.  I am already making my own blanks for my product line. Can't wait til next week when I am going to try and do a blank for a bowl combining wood and acrylic. Thank you Turntex....your product has allowed me to save money and therefore save my customers money. 

We have been working with Curtis for some time now and have more than appreciated his product, and service! We are a business that is in need of supplies as quickly as possible and Curtis is always meeting our expectations. Thank you!

I read all about how to use product, from drying the wood, to vacuum, to baking in toaster oven, etc. What I didn't read was the amount each piece could hold. I ordered 1/2 gallon. I have some spalted buckeye that I want to turn on wood lathe. The pieces are 2" thick by 8" diameter. I used the entire 1/2 gallon less about 1/2 cup to impregnate 3 pieces. The product worked as described. It's too expensive for me to buy again as I have to pass the cost on to the customer. I guess I'll stay away from punky wood from now on.

D. Rayburn. Texas

This was the first time stabilizing anything. I followed the directions and the scales turned out great. 

This recent order of Cactus Juice was my third. I have always been impressed with the service Curtis provides. He is a wealth of knowledge when it comes to stabilizing and also casting with Alumilite. In my one telephone conversation he was friendly, professional and very helpful. I'm amazed at how quickly he gets shipments out the door. I'm looking forward to getting my wood dried, prepped and into my chamber. Thanks Curtis.

I love your stabilizing resin. Results are always great!

super fast shipping time.  I use it to stabilize knife scales, works like a charm in Spalted Maple.

Thank you!

                     Doug F. 

Just follow the directions!  First time using this and I am hooked......Eventually, I will try the dyes..

I found out about TurnTex from various forums on the internet. I was looking for Alumalite and was not ready to polunge too much into the first order when I found TurnTex. Their prices are as good as any but their service is much better. Whiel I am lucky enough to live in Texas several hours north of TurnTex I placed an order on a Thrusday and had it the next day without any special shipping or expediting charges. He gets the product out within hours of the order from my experience.

I also wanted to see about stabilization and start using some punky wood I seem to be able to get through various sources. Curtis explained to me how I could get into the hobby and then move forward. He explained how to do stabilization and I didn't realize some of the steps I would have missed. Based on the information I received I felt confident in moving forward with a system and have just started to sdtabilize my first batch.

You can't go wrong with the service, price and knowledge when you deal with Curtis and TurnTex.

Thanks

Jeff F

 

 

The company takes my order and seriously ships out ultrafast I've never received anything damaged or ruff shape - great product- awesome service! I'll be back the next time I need some!

This is my go to for all my stabilizing and acrylic needs! Super fast shipping and superior quality!!!

finally got around to using my new oven tamer. Had some issues getting it to stabilize. A quick call to Curtis and a minor adjustment on where I placed the coupler and it working great. Temp stays within 1 or 2 degrees of set. Love it. 

Thanks Curtis for another great product. 

I for one appreciate the level of customer care that you provide. You are a dieing breed.

Great products and customer service

Just wanted to put a shout out here for Curtis. recently had my entire chamber go off while under Vacuum. I contacted Curtis and told him about it, found out from him that under the right circumstances cactus juice can harden at temps around 95*.  Curtis made me a new chamber and sent it to me at a reduced charge even though the chamber was not his. 

THANKS CURTIS, YOU ARE A STAND UP GUY AND WILL GET MY BUSINESS IN THE FUTURE.

 

I ordered some cactus juice and another item.  Considering that Hurricane Harvey was going on when I ordered, the shipping and delivery were exceptional.

I will continue to purchase my CJ and Alumilite  TurnTex. 

Our wood working members at The MakerHive recommend TurnTex for all your stabalising needs. Great service and fast shipping.

Once again Turntex has impressed me with the speed at which they can get a shipment to my door.  It was almost as if I had just placed the order and turned around and there it was.  Great job, guys!

Rob

This the most helpful guy i've ever met in any business or hobby. If you haven't check out the help center. It will answer just about any question about Cactus Juice products.

I heard about Cactus juice from a woodworker who turns spalted wood.  When I saw the information Turntex had on their site, I knew that was where I would purchase it from!  He has great information and videos on how to use the products he sells and keeps safety in mind.  I didn't have to go searching for more information because it was all right there.

Great products and, better yet, a commitment to making sure the information you need to do your project with their products is easily available.  Thanks Turntex!

Received my chamber last week. My cactus juice should arrive today.  Both were delayed by the hurricane.  Can't wait to stabilize some blanks. Tested chamber and the vacuum gage goes past 30.