Customer Comments

I purchased the vacuum stabilizing chamber from TurnTex primarily for stabilizing knife blanks and received a quality product with quality components. I am more than happy with the purchase.The guides and information provided get you up and going in no time. They are well written and laid out in an easy to follow manner. I appreciate the attention to detail and their removing most of the guess work (if not all of it). Looking forward to years of use with this product.

Not only is there Cactus Juice first rate, so are the people who own it and the emplyees work there. This will be the only place I will ever order from when I need stabilizing resin. Can't go wrong orderin from here.

I continue to be impressed with the excellence in customer service by TurnTex. Fine products, certainly, but their support before and after the sale is remarkable. Communication about the order and delivery is best in class, and when I needed some specifics it was a fast and easy phone call to get specific and helpful answers.  
thus company restores my confidence in American businesses, and I cannot recommend them enough!

Randy Powell

 

Just received shipment of Alumilite clear slow. Dealing with Curtis was hassle free and friendly.

Thanks ever so much

Curtis provided great service and excellent advice on my first Cactus Juice/vacuum stabilization project.  I very much appreciate your help.

 

Joe Fleming

As usual, but even in these trying times, the communication and shipment went quick and easy -- Order on Sunday evening, received mid-day Wednesday- great -- thanks

I recently purchased Cactus juice again and I've purchased Alumilite many times from Turntex.  The products are high quality and the service has been fantastic. I am very pleased with Turntex.  

Great service, delivery was fast and complete! All the parts are top-notch. I'll be a repeat customer. Larry M.

This was the second order from this company. Shipping was great, next day and received several updates.

Will continue to purchase from this company.

Mr Seebeck , as you know you are the man , anytime I’ve called you take the time to talk . Your products are the best , and I’m hooked on stabilizing . The wood that I’ve stabilized has come out no less than great and my pens have paid for the supplies with my pens . That being said I’ve ordered 12 gallons of cactus juice in the last year and just love to see what comes out of the pressure pot next . But now want to try start casting , so saving my pennies for that . Thanks again Alan                               Ps hope the virus isn’t in packing any of you and your family And freinds there !

 

 

 

 

I sent email asking questions as I am new to casting.  Received very detailed feedback the next day!   A couple of hours later I placed a 300 plus order,  the next day I got the package in its entirety.   All this smack in the middle of the corona virus pandemic....

 

I have not had a chance to use anything yet as I am still gathering a few more things I need for my inaugural cast.

 

great service and help from owner!!!

I want to say it was a pleasure getting my 8lb Alumilite slow resin from you. Along with that I got some Mica powder dye. The price was the best I could find on the internet and it was shipped fast. The future plan for me is to get a vacuum chamber going, so I will be getting my Cactus Juice from you also. Thanks again for the great pricing and quick shipping.

 

Joe

Thank you very much. I appreciate the great service and very fast turnaround. You have helped me in the past and I always use you guys.

The one time I tried another product, I regretted it. I wasted $100! Thank you for your great service and products!

Curtis went above and beyond when I called him with questions. He was easy to work with and gave me a ton of tips in building my vacuum chamber. His help made my first stabilization project turn out perfect! Thank you Curtis

I have purchased several things from Turntex. Alumilite dyes, Alumilite casting resins and Cactus Juice. The delivery was prompt. The packaging was as it should be. The thing that stands out to me about Turntex, but more specifically Mr. Seebeck, is that I have called him several times to ask questions about the products, and the procedures to use for those products. He took the time to explain them to me. This was before I had purchased anything from him! He has a wealth of information to share that is accurate and concise. He will tell you exactly what you need, how to use it and what to watch out for so that you can be successful in your usage of the product. What more could you want? This is customer service at its finest. 

Filled my order and shipped the same day.  At my door in 2 days. Can't ask for more than that.

Like always, fast turn around on great product, makes it easy to keep coming back

Really appreciate how fast my shipment arrived. Looking forward to ordering here in the future

I have never had any problems with the product and service from Curtis.  I will always purchase my supplies for stabilizing from Turn Tex.

Super fast shipping and great product!! Juice and some cool dyes.

Cactus Juice is a great product. I have used it several times and had amazing results. I am finding more uses for it and will continue buying from Turntex. Their service is great! 

As always Curtis and his employees have great service, answer all your questions and ship items quickly. 

Very good product and turntex was very good to deal with

I have nothing but good things to say about Turntex.  Great product, great prices and terrific customer service. I have and will continue to buy from them. 

I am so far pleased with the ordering of my first product from TurnTex. Since I'm gearing up for some projects in stages I can't comment yet on actually using the chamber or stabilizing solution. I'll have to report back at a later date.

Suggested and hope to see suggestions for vacuum experiments for kids science projects. If anyone has ideas be sure to share them.

Once again, very happy with everything I've purchased from Turn Tex and with timely answers to a few questions too.

Product availability, along with shipping information passed along  quickly.  

Thank you ! 

John Connett

 

I am new to wood stabilizing but after watching several great videos on YouTube I thought I would give it a try. Cactus Juice is easy to set up and use. It is not messy to work with and the clean up is easy. The spalted White Oak blank that I stabilized looks great and was really easy to work with on the lathe. The product worked so well that I have already placed my second order!

I am new to wood stabilizing. I did a lot of research and it all led to Turn Tex. My first order came in at least 3 days before it was scheduled. There was a sheet of instructions designed to keep newbies from messing up. I certainly need it. In addition, there is a wealth of information on the Turn Tex web site on stabilizing wood and casting blanks. I have wanted to stabilize wood for a long time but had a hard time figuring out what I needed and the specifics of how to do it. The only reason I haven't stabilized yet is I don't have my toaster oven yet. I was promised one but it hasn't shown up yet. As soon as it does, I'm confident I will be successful because of what Turn Tex provides.  

I've used Cactus juice for a few years and really like it.I always ordered from another retailer until this time when i ordered direct,and i was definitely impressed.Everything went very smooth,shipping was fast,and great follow up all around.

I was so impressed with the customer service.  They communicated with me about everything I had ordered.  Answered all questions very fast!

I started using cactus juice and stabilizing wood about 6 months ago but was using a vacuum setup off Amazon. The lid always made me nervous so I got one of the TurnTex chambers and it's 100% better.  Now it's easier to keep the wood submerged and to clean as well. I regret not starting with it. 

THis is the first one I've owned so there's a learnig curve for me, for my first try it seems to be working fine, It also gives me some idea's on trying to go even larger. Great job on the design and solution

Got to say thank you to Curtis for the outstanding service and support. This was my second order of Chamber and CJ. The order was processed with easy throught the web shop and my order was with my in very short order considering I am in Japan.

Highly recommend the products as they are American made quality and not import. 

Thank you

I ordered some Alumilite, Metallic Powder and dyes on Saturday night and my order arrived the following Tuesday morning. Packaging was good and all items were as ordered and safe. Outstanding and fast service from TurnTex

Curtis offers his expertise and experience freely and in a way that even a newbie can understand. Anyone can sell you stuff but Curtis did everything he could to help me get great results on my first try. 

Thanks!

I have just started making my own knife scales instead of buying them, I have researched the stabilizing process for over a year now.

Digging through dozens of forums and Facebook groups there was one name that popped up in every thread "TurnTex"

If I read any negative reviews i don't remember them. 

From quality of the product to customer service I have heard lots of good things, and finding out that  turntex is a small family owned business it was a no brainier for me.

I cant say much about the customer service because I have not had to use it yet , but I can testify that the products and shipping are second to none

Order #330861

 

Nathan Studdard 

5S Forge

I have never had any trouble with there product .fast service and they help any they can.

i have used this product before and it realy works so i ordered more delivery was fast and i will also order my casting supply. curtis will help you with any qustions or problim that you may have and in a timley maner.

Excellent product at a fair price, and superb service. I placed my order at 2:00 pm Wednesday. Product was delivered 4:00,pm Friday. From Texas to British Columbia it just cannot get any better than that.

Older gasket that is no longer used by company in chambers went bad.... was replaced quickly with no questions asked!!!!!!

Just started using TurnTex. Known about them for a little while.  Don’t hesitate to use this company. Fast service and reliable products. Just placed another order  with them already got a shipping notice. Thanks guys. Always good to support a family oriented company. 

Good prompt service and exactly the item ordered.  Extra care was taken to provide instructions for storage and use.

Thank you so much for the quick service, and great product! Love cactus juice! Lots of wood to stabilize.

Just a short note to say that TurnTex is a great company to do business with.  They have great resources provided on the website that helps beginners in this field of woodwork that gives good info on what to do and not to do, as well as what to expect.  No hype, just good honest information.  Their products are top notch and their attention to the customer are excellent.  Shipping is extremely fast on their end.  Highly recommended.  

I recently dropped my chamber and cracked it. I sent it back to TurnTex for repair. TurnTex repaired it and returned it very promptly and the repair looks great. The cost for the repair was very reasonable. I appreciate their great customer service.

I've been a pen turner for about 20 years and this is my first venture into stabilizing. The Cactus Juice worked exactly as it was described. Easy and simple to use. I found the TurnTex website information to be very helpful and accurate.

Thank you for your follow-up email after receiving my first order of Cactus Juice. I appreciate your interest. The favorable reviews I read on your company were well deserved. 

Regarding my first experience: it couldn’t be more favorable. With all the instructions, how-to videos, and answers to frequently asked questions, I don’t know how you could do it incorrectly. It worked exactly as expected. 

The only issue was my own doing.  I got greedy when I built my vacuum chamber. Made it much bigger than I probably needed so had barely enough juice to cover the wood more than about 1/4”. Still worked though. Will be ordering more. 

 

I've been doing business with Curtis for a while. He is always helpful, answers questions, and provides plenty of information for his products.

Shipping is fast and his products always perform as expected. I look forward to a continued and long business relationship with Turntex.

Gene Martin, owner

Provision Forge

I decided to try my hand at stabilizing wood though I had no experience at all.  I searched the internet and found information on TurnTex.

From the company website I found excellent information covering the process and it’s benefits as well as pitfalls. There is also great info on 

equipment and supplies needed.  I decided to use TurnTex products based on the quality and thoroughness of the directions and recommendations 

available on their website.

i ordered my initial supply of their cactus juice and and a vacuum chamber from TurnTex.  Everything was delivered on time as promised

and in perfect condition. Also, there was an unexpected refund on my credit card, probably from reduced shipping charge.

Following their instructions, my first two attempts turned out perfectly and I will soon be ordering new supplies.

A truly great shopping experience and I highly recommend TurnTex.

Ron Woodson

I've been ordering/using TurnTex Cactus Juice for several years to stabilize bowl blanks for turning. I tend to push the limit on deteriorated wood and have had great results with the product. I recently ordered/tried the Alumilite on a bowl blank that was 75% holes from "Ship Worms" after stabilizing the wood. It worked great. The service and shipping (USPS Flat Rate to Alaska) has always been prompt. I will continue to use TurnTex and Highly recommend TurnTex to anyone interested in these products.