Customer Comments

Great Service

I ordered for the first time from Turn Tex last week and I couldn't be more impressed with their product and their incredibly fast service. I'm not sure how they are able to turn around orders that fast but I will be using them for all my stablizing needs.
Mike Decker
Greenville, SC
Date: 2018-04-23

Cactus Juice is great

I always tell others about Cactus Juice and the web site.  I have never been disappointed in either the product or service 

Tim O'Hearn
Tacoma Wa
Date: 2018-04-23

Great service

my order was processed in a timely manor, great service.
Brian Sadaj
Michigan
Date: 2018-04-21

Unbelievable service!

I have been using Cactus Juice for 4 or 5 years and have had great success with it. I recently ordered some alumilite and casters choice. Ordered late in the afternoon and got email the next morning that order had shipped! I got my order in a couple of days and decided I was ready to be a caster. I mixed my first batch, put it in the pressure pot and twelve hours later it was still as runny as when I poured it. 

So I called Curtis and he picked right up and we went over what I did. He came up with a bad mixing in the wrong cup. Then he talked to me for 30 minutes giving tips on anything i asked.

Thanks Curtis, you are what customer service should be!

 

Thanks,

John 

John E.
Idaho
Date: 2018-04-21

Thanks

Arrived quickly... Easy to use. Works like a charm.  I will definitely order this again.

John Scarsella
Rodeville, Mi
Date: 2018-04-19

Great Product

i bought an oven tamer from Curtis and followed the instructions letting the tamer learn my oven. Real simple. My first cook was to dry grape vines and cactus blanks before stabilizatio. The oven maintained the set 220 degrees plus or minus no more than two degrees during the whole drying process.  After stabiliizing, I cured the blanks in my oven at 185 degrees and again the oven tamer performance was excellent. 

The second project was a medium punky bowl blank that I has previously started to turn but found it too spaulted. After stabilization the oven tamer worked perfectly again and now I have a very usable bow blank.  

I am so glad I bought this product as more of the cactus juice stays in the wood and not in the foil because of high heat.

 

Dale

Dale
Chandler, AZ
Date: 2018-04-19

Great Product

i bought an oven tamer from Curtis and followed the instructions letting the tamer learn my oven. Real simple. My first cook was to dry grape vines and cactus blanks before stabilizatio. The oven maintained the set 220 degrees plus or minus no more than two degrees during the whole drying process.  After stabiliizing, I cured the blanks in my oven at 185 degrees and again the oven tamer performance was excellent. 

The second project was a medium punky bowl blank that I has previously started to turn but found it too spaulted. After stabilization the oven tamer worked perfectly again and now I have a very usable bow blank.  

I am so glad I bought this product as more of the cactus juice stays in the wood and not in the foil because of high heat.

 

Dale

Dale
Chandler, AZ
Date: 2018-04-19

Fast shipping and good quality parts

I ordered some parts for building my own chamber, and they were nicer than the other parts I bought on Amazon and at the hardware store. Also, the 3 day UPS shipping beat my Amazon Prime parts ordered within ten minutes of my TurnTex order! 

Thank you for a great experience, and all the educational tools on the website. I also bought the most recommended cheap pump, the Robinair 15310. I haven't pumped down yet my chamber yet, but comparing the specs and giving it a dry run it appears to be a decent pump. 

the 505
New Mexico
Date: 2018-04-19

Order feed back!

Absolutely satisfie with the service and order time! We will be doing business with turntex as long as we can! TSC Blanks

Tony @TSC Blanks
Date: 2018-04-19

Callmakers love your product.

Thanks guys love your products.

Rick Robbins
Tenino Wa.
Date: 2018-04-19

Always Great Service

Thanks Curtis

I recieved my order the next day and i love the new dye colors. WOW

Kelley Williamson
Austin Tx
Date: 2018-04-17

Great Customer Service

I received my first order from Curtis and it was shipped quickly and at a very reasonable shipping cost.  The order was accurate and complete.  I called Curtis and he answered all my questions regarding casting.  I look forward to being a return customer and learning much about casting.  Thanks Curtis!

John Ulrich
Lee's Summit, Mo.
Date: 2018-04-16

Upstanding company

The products are great and customer service excels! Fast shipping and fair pricing. I shall always be a loyal customer. 

Mark
PA
Date: 2018-04-16

first timer

Ordering and delivery were surprisingly easy and quick.  Used it for the first time with my vacuum chamber and then baked the pieces.  I plan to take these otherwise useless pieces and add colored casting resin, using a pressure pot prior to turning.

Ron Despres
Millbury, MA
Date: 2018-04-16

Small leak

Curtis, another delivery well executed. One small problem. The foil seal on one of the activator bottles wasn't attached very well and was dripping out. Fortunately it was contained in the plastic bag with the Juice. Didn't lose much. Just a drop or two. No biggie. Once again, thanks for a great product. Rob
Rob Roby
Indiana
Date: 2018-04-15

Great service

Just received another order of Cactus Juice from Curtis. He is extremely knowledgeable and answered some of my recent questions about an issue I was having with a casting I had done. He answered them with no hesitation. He also gives great service with mailing the products immediately. I will definitely be ordering more in the future and know I can call him at anytime to answer any other questions I may have. 

 

Sue
Oklahoma
Date: 2018-04-14

Great customer service

I have ordered cactus juice several times and our orders are always handled promptly and delivered on time. Thank you for great customer service. 

Scott Davies
Provo Utah
Date: 2018-04-14

Doing as requested

I am fully satisfied with your product and your S/H

Tom Megow
Delta, Al
Date: 2018-04-13

Great service

Just received Alumilite for casting and Cactus Juice for stabilization. The shipment was exactly as ordered and on time. Great service from Curtis as always.

Dave Mueller
College Station
Date: 2018-04-13

My order experience

I have always enjoyed ordering from Curtis at TurnTex Woodworks.  And it does not matter if it is a small order or a large order, they are all handled the same way.  VERY expediently and professionally.  My last order was no exception.  I had my product within 2 days.  Great service and great customer support.

Joe McNeely

Joe McNeely Custom Blades

Joe McNeely
Wichita Falls, TX
Date: 2018-04-12

Great Product!

I've been using Cactus Juice for about 4 years now. I didn't really know what I was looking for at the time but it was perfect for my needs. Curtis personally discussed the product with me over the phone, how it worked and the benefit over other stabilizing products. I believe it will meet or beat your expectations!

Barry Walker

Barry Walker
Atoka, FB
Date: 2018-04-12

Great Products

I recently placed an order for Cactus Juice stabilizer. The order came quickly and the prices are great. My husband and I just recently added stabilizing and resin casting to our wood working hobby and I plan on ordering more supplies from Turn Tex. The prices for the Cactus Juice and Alumilite are very reasonable and the speed and ease of ordering is superb. Thank you, Turn Tex, for being a  supplier in a small package!

Mary Lou PizzioFlaa
Elverta, CA
Date: 2018-04-12

The best service

Order shipped within an hour of placing. Can't beat that for service and the quality of the product is second to none. I only use cactus juice for my stabilizing projects. 

Jerry Bridges
Liberty, SC
Date: 2018-04-10

Great Service

I was very pleased with the speed of the arrival of my order.  Great communication and competitive process.  It won't be long before I order again!

 

Michael
Florida
Date: 2018-04-09

Cactus Juice

I just thought that I would take the time to comment on how great the service from TurnTex is. I am brand new to the stabilizing world and I must admit it is quite a breath of fresh air to receive prompt and courteous service. Curtis was awesomely informative and helpful. Two thumbs up.
Donald MacKay
Bashaw, AB Canada
Date: 2018-04-09

Quick Service

I ordered some cactus juice and assorted powder dyes. Within a few minutes of placing my order, it was already shipped off. TurnTex service has always been fantastic for the few things i have ordered so far.
Bucky Rauch
Grand Junction, CO
Date: 2018-04-09

Great service

Recently purchased some Cactus Juice stabilizing resin and Alumilute slow casting resin.

Process was smooth and the order was shipped quick.

Had a couple of questions that I asked over the Facebook messenger service and was answered pretty much right away.. Impressed with that!

Ordered from Canada and used a shipping company just across the border in Blaine to take delivery... Went smooth as can be.

This is a company that deserves your order!

Kyle
Langley BC Canada
Date: 2018-04-09

packaging

Very well done and everything ordered in good shape.

Noon's Knives
Manitoba
Date: 2018-04-08

Great service, wonderful products.

Needed more Cactus Juice, ordered it and it was shipped that day. Received a couple of business days later. Well packed. Arrived in good condition. Always happy with how quickly items ship from Curtis. Have used a stabilizing chamber from him for many years, one problem and he corrected it immediately. Returns calls and answers emails promptly. Very satisfied with TurnTex, will continue purchasing products from Curtis as needed. 

Nadine N.
Minnesota
Date: 2018-04-06

It works!

Ordered a couple of pints of Cactus Juice a while back and finally got around to stabilizing various types of woof (black locust burl, black walnut burl, white oak, black palm etc).  Everything went to plan, thanks to the clear and concise instructions on this site.  I'll definitely be ordering more juice for my next batch of wood.

Cian
Ireland
Date: 2018-04-06

Can't Ask for Better

Every now and then, you come across a business that provides great customer service, great follow-up, and an amazing amount of information. Turntex hits all the marks. The website gives all the information you need to get started (and quite a bit more). Curtis goes out of his way to provide unbiased information in an easy-to-read format. He's also a heck of a nice guy. I gave him a rush order (needed things in a hurry before leaving the country), and he came through with room to spare--not an easy thing for a small business. He'll keep my business in the years to come. Highly, highly recommended.

 

- matthew

Matthew Hoffman
San Miguel de Allende, Mexico
Date: 2018-04-05

Products

 I have purchased all my equipment and some dyes from your site.I have been very pleased with every thing I have purchased.The quality is very good and I have received every thing in a timely manner.I will continue to use your products.

 

                                                                                                             Thanks,

                                                                                                                        Martin Ferrell

 

Martin Ferrell
Jacksonville Arkansas
Date: 2018-04-05

Perfect

Like every transaction I've done with TurnTex, my order arrived faster than expected and in perfect condition. You can't go wrong here!

Sean Niland
Cotopaxi, CO
Date: 2018-04-05

Arnett knives. Maker of knives for the sportsman

Hi my name is John Arnett and I have been making knives for over ten years now. For the first five years I used only knife handle materials from suppliers and really could not customize the knife as much as I wanted  So I started doing some research on line and found a complete material stabilizing system from turntex I purchased a chamber and cactus juice and started watching some other knife makers  use similar products stabilize materials and use the materials to produce some very good products. Since then I have turned out some very good knives that my customers have really liked and have held up very well. I have stabilized bone, wood and similar products to a high standard  Thanks for quality Products and professional service. It has been a relief to finally produce a good personalized high quality product. 

John Arnett
Mt airy North Carolina
Date: 2018-04-05

Great Shipping

Fastest shipping I have ever seen!!
D. Sims
Connecticut
Date: 2018-04-02

Top notch

Oreed was perfect

Carey A. Buckles
Carencro, LA
Date: 2018-04-02

Turntex NEVER disappoints!

Order some dyes and glow in the dark powder. The powder works great! Fast shipping! 

Joshua Hollis
Washington state
Date: 2018-04-02

Cactus Juice

I have made two orders now with Turntex, both times I have received exactly what I ordered, exactly when I was told I would Receive it.  

Also, there is something to be said about the character of someone who is willing to offer a discount to someone (such as myself) who messes up the stabilizing process and wastes most of their material. 

Curtis is a stand up guy.

Thank you very Much

 

Brady

Brady
Date: 2018-04-02

Great service

Fantastic business to deal with. Fast service and delivery, even to Australia. Will always deal with Turntex for my products.

Barry Abberton
Australia
Date: 2018-03-31

Powders

Very satisfied with the products I purchased. Would like to see cheaper shipping options as the rates make it unpheasable for small orders 

Geoffrey Plourde
New Brunswick Canada
Date: 2018-03-30

My First Attempt at Stabilizing Wood

Ok, let me be completely honest here, I don't normally leave feedback, reviews, etc... unless there is something I want others to know.  There is one exception to that though, and that is small businesses.  I have had my own home based business so I am more than willing to help out others when I can.  So I hope this helps.

 

Anyway... I have heard of this cactus juice for some time now and just recently finished making my vacuum chamber for it (which is not hard, but if you make your own please be aware of the massive stresses that the container has to deal with, copy someone else's design don't come up with your own), so I ordered a bottle of this "juice".  The first thing I tried in the "juice" was a small (3-4" cube) piece of maple that was a bit overly spalted (between punky and rotten).  I was not expecting much since the wood was pretty sad, but I wanted to know just how far this "juice" could go in stabilizing a piece of wood.

 

I followed all the directions and filled the container to about 1 inch over the piece, weighed it down with a huge socket, pulled vacuum on it and watched as it boiled and frothed and made the most bizarre bubble formations I have ever seen.  It took about two hours before all the bubbles stopped, I released the vacuum and let it sit for a few hours while I went around with the family.  When I came back I popped it into a toaster oven I modified with an electronic temperature regulator for a few hours.  When I pulled it out, I was rather disappointed because the "juice" that had leaked out was soft and squishy under the aluminum foil.  I still went ahead and unwrapped it and let it finish cooling hoping that it would harden once it cooled.  

 

It did and that piece of semi-interesting wood was now something that I could use!  It was harder than a solid piece of maple!  The "juice" worked!  This stuff was amazing.  It smells like the strangest bad smell that has ever crept into my nostrils, it's not a disgusting smell just a really odd, bad smell.  But for what it did to that piece of ... junk wood, I am sold.  I expected it to harden the wood up but I did not figure it would actually fill all the pores and tiny voids, I never expected it to fill voids any larger than a needle, it is only stabilizing wood not magically rebuilding it, for that you would need magic jell.  

 

I am sold on this stuff.  All the hype and all the praise that I have heard over the past year or so, is very well deserved.  Great job on this stuff Curtis!  

Jeremy Jones
Hutchinson, Kansas, USA
Date: 2018-03-29

Chamber parts

Ordered some parts to make my chamber. It was very easy and fast.

 

Mike Goodwin
Louisiana
Date: 2018-03-26

Curtis, I recently purchased your cactus juice but

was planning to purchase my vacuum tube from another company who was cheaper and didn’t charge shipping.  However, after reading several customer comments and your dedicated efforts in always helping with questions and points I decided to purchase my vacuum chamber from you.  I am looking very forward to working with you and getting my chamber.  I am just starting this journey and appreciate your dedication to your customers!

Charles Williams

Charles Williams
Salado, Texas
Date: 2018-03-26

Excellent Product

To date, i've had great results with oak, ash, and spalted poplar. Adds much weight and strength to the wood. Takes a bit of practice to get the right results, but well worth the savings compared to buying stabilized woods. The customer service is knowledgeable and very responsive to any questions. Thanks

Mike Linn
Minnesota
Date: 2018-03-24

Excellent as always

Always impressed with the product and the customer service. Thank you as always!

Austin
Date: 2018-03-23

More Cactus Juice again!

Curtis and Gaige never disappoint with their prompt and courteous service!  Thanks once again for seeing that your great product got to me so quickly!  We’ll be back in touch with you soon for another order.  

Mike
Texas
Date: 2018-03-23

Cactus juice

Well packed, promptly shipped.  Great.

Steve
South Carolina
Date: 2018-03-22

Awesomeness!

Love you guys thanks you for everything!

Joshua Hollis
Washington state
Date: 2018-03-22

8 inch chamber

The 8 inch chamber is a beast and that is a good thing. It took a long time to get it but was worth the wait . I will be using it to stabilize woods for Beads of Courage boxes that I make for sick children.

Johnny Tolly
Austin Texas
Date: 2018-03-21

Great Product & Info!

I bought a stabilization chamber, juice, and dye.  Also bought the recommended best vacuum pump.  The chamber is very well made.  I knew nothing about stabilizing wood other than what I learned on the website.  The website is a great educational resource.  I did a batch of 5 pen blanks as a test this weekend and they turned out great!  Can't wait to use it more!  Also - my toaster oven was off by about 25 degrees, so pick up the thermometer too.  Thanks!

David Mathey
Fort Myers, FL
Date: 2018-03-19