Customer Comments

I couldn't be happier with my TurnTex experience.  I don't know that I've ever shopped somewhere with faster shipping.  I'll be a lifelong customer after just 1 order.

 

Top service & product. Thank you vary much. Highly recommend.

After cooking my temperature sensor cable due to my own neglect, TurnTex sent me out a cable at no charge.  I'm not entirely surprised, having grown up in Texas, but this is above and beyond service.  I can't recommend this business enough.

I have now bought Cactus Juice and Alumilite from TurnTex.  I had not left a review before because I had to wait until our night temps stayed above 50F to actually use the products.  Both products work very well.  I used the Cactus Juice to stabilize pine cones, peach pits and worthless wood that I had.  The results have been great

Wow, didn’t expect such quick delivery. Ordered later on Friday, received confirmation and shipping notice with 2 gallons of cactus juice and some dye in hand by Thursday using regular shipping. Great service.

Curtis at TurnTex has been great from start to finish on my order. Not only that, he provides customer service and information long after your purchase. I had bought a few cheaper stabilization chambers prior to ordering mine from TurnTex. Ironically, I was using Cactus Juice to stabilize the woods. Both of the chambers I bought from competitors failed. I then set out to put an order in with Curtis. There is a 6 week waiting period because he custom builds each chamber to order. It was well worth the wait. These are the best chambers and they are built by the most respected guy in the wood stabilization industry. Had I known this prior, I would have bought my chambers directly from Curtis. You live, you learn. Curtis stands behind his product and I have met many who have guided me along the way to attest to this. Buy the best, buy it first. Don't be like me. 

Thank you Curtis for guiding me into such a great hobby.  The knowledge I’ve gained from your guides and instructions is unmatched.  Everything’s posted on the website, and it’s easy to find Turntex instructional videos.  Great social media presence.  Great products.  I can’t wait to get my vacuum chamber and pump saver.  I just wish I had ordered from Turntex before I spent hard earned money on cheap and inferior stop-gap equipment.  Turntex offers investment quality products that are designed to outperform and outlast the others.  Well worth the investment.  I even upgraded my vacuum pump, based on Turntex product guidance.  Take Curtis’ advice, it’s based on solid experience and solid judgement.  I’ve also ordered supplies, Cactus Juice.  Packaged and shipped within a day, and I received it within a couple of days.  Lightning quick!!  I also appreciate that Curtis is available for help and advice.  He took the time to return my call to offer instructions and coaching.  That’s unheard of!!  Thank you Curtis.  You’ve gained another devoted customer!

Thanks for great service, quick shipping, greast website to work from. I will be back to order more product.

product was delivered when scheduled and as promised, I believe this was my 3rd order with Turn Tex and have never had an issue. Thank you

Sure like the new electric blue doing Rocket red today. Thanks.

Got everything as promised on time. In the process of getting my shop ready. Will try in the next couple of weeks.  

Just received my chamber! Works superb, I couldn't be more satisfied. The customer service from Curtis Seebeck is top-notch!

got my package and was pack very well!  I have never had anything broken or damaged and that is says no something.

I've tried a few different stabilizing resins. This one is the best I've used. Easy to purchase online, shipped fast. No nonsense. Easy.

TurnTex is a great comoany. Their product, cactus juice, is the best stabilizing product that I’ve used. They are quick to respond with question and shipping  is fast.

Thank you.

I ordered a quart of Cactus Juice resin to stabilize some burl and black palm, and within 24 hours it had shipped, and it arrived incredibly fast. Besides being the manufacturer of Cactus Juice, they are also the cheapest supplier that I could find. After receiving the easy-to-use bottle, I was also able to contact TurnText to receive insightful advice to help in my stabilization. I'd definitely recommend buying some from them!

Product and customer service are excellent! I had some questions and they answered them thoroughly and quickly. Highly recommend! This is my second time ordering their product, and as a knifemaker this has helped me bring the entire process from forging to handle making in house. Thanks! @reddragonforge

Great product and service. Always available to answers questions on how to use the produce. Great at answering questions. Really fast shipping. 

Everytime I order something from Turntex I get a great product and great customer service. My last order was for a vacuum chamber. It took a bit longer to get it than I expected but Curtis explained that he was a bit behind due to personal family issues. I respect a man who puts his family first. His products are the best on the market. Curtis provides endless support to the stabilizing community through participation in facebook groups and gives the best advice even if it does not lead to a sale.

Great service, fast and painless shipping to Canada.  Easier than ordering from local suppliers and showed up in 3 days.  

I just received my order of 5 gallons of Cactus Juice and several bottles of dye.  I have ordered from Curtis many times before and each and every time, The product is shipped the same day or if I order late in the day, by the next morning.  Curtis and everyone on his team have always been more than helpful.  I have tried other stabilizing resins and have found I get the best results with Cactus Juice.  If you have any problems, TurnTex Woodworks is ready to more than help you.  Since I do all my work in my shop, I rely on the best products I can get and will always use TurnTex for all my stabilizing and casting needs.

 

Joe McNeely

 

 

The cactus juice worked perfect , of coarse mr sea Becks info talking with him is on point .  If there’s a question he has the answer . Can’t thank him enough . If you do as he suggests you cannot go wrong  thanks alan

How a company does business says a lot about the integrity of its ownership.  Having dealt with TurnTex over the last several years and most recently within the last month I can unequivocally vouch for their Superior Product Quality and Customer Service. Curtis and his staff are very helpful and quiding.  More so, they are nice, honest people that readily deserve your business.

I am new to stabilizing wood and need as much data as I can get to dive into this new phase of wood turning. I found Curtis to be a wealth of information. He is very generous with his time and knowledge. I am glad I contacted him and am looking forward to processing my first batch of stabilized blanks. I have a bunch of wood that looks like it will be fantastic But it is in need of stabilization to become a high quality pen. TurnTex is easy to do business with and they have a stellar reputation among wood turners. 

Thanks Curtis. I’ll circle back once I have some stuff processed and turned to let you know how it all worked out. 

I feel like Cactus juice is the best stabilizing resin on the market. It consistently achieves the best best results. Turn tex also goes above and beyond to answer any questions. Top not customer service.

have not got to use yet but service is great fast and very helpful.

 

 

 

 

Thanks

As usual, great product and great shopping. Never disappointed!

i just got time to open shipment from you surprised to find that the jug of part B was not as full as part A poured out part A till jug was same level as part B surprised that there was about 250 grams less in part B jug no spillage in shipment so the jug was not filled at your end very disappointed because this will short me at the end of the jugs cant be that much of a weight different between part A and part B

My comment:  Alumilite Clear is sold by weight, not volume.  You ordered an 8# kit which is 4# of A and 4# of B as stated in the description.  Part B of Alumilite has a higher specific gravity and, as such, will have less in the bottle.  This is why Alumilite Clear is ONLY to be mixed by weight and not volume.  I guarantee the bottle was filled properly and that you will end up with just the right amount when you finish the jugs!

I've ordered a few times and have always had quick response and great service.  The web site have a great resource section that shows Curtis is very willing to share his knowledge and experience. 

My order was shipped very quickly. Great people to do business with. I would recommend them to anyone. 

I’ve been ordering Cactus Juice for a few years, and just made my first order of Alumilite Clear.  The products are great and work as intended!  The information on this site is excellent, and enough to get anyone started in stabilizing and casting!

I’ve been ordering Cactus Juice for a few years, and just made my first order of Alumilite Clear.  The products are great and work as intended!  The information on this site is excellent, and enough to get anyone started in stabilizing and casting!

Order was correct and delivered in a timely manner.  Have not had a chance to use the Cactus Juice yet, but looking forward to trying it.

 

Curtis and Turntex strive to make your customer experience a good one. 

They succeeded!!

I am new to casting and really like your uncluttered website. Fast delivery on the Casters Choice pigment I ordered. Will be ordering more casting stuff from you!

I‘be only been stabilizing wood for turning for a short time, but the folks at Turntex have been able to supply me with everything needed to get started. I’ve also just started to delve into dyeing my cactus juice to get even better effects. Thanks guys!!

I bought my vacuum chamber here and since then 4 gallons of Cactus Juice.  The chambers are very high quality.  Everything works well and I'm very happy with it.  Most importantly, Curtis is a man of his word.

AS always I have recived my Cactus Juice in impeccable time. Thanks Curtis.

 

 

 

 

 

 

Curtis definitely goes above and beyond to take care of his customers. After I trashed a gallon of Cactus Juice, which was my fault, he still gave me a discount on another gallon. I did not expect that. I have used several gallons of this stuff and will continue to do so. Great product, great service! Thanks Curtis!

Ordered 2 gallons of Cactus Juice and 2 Dyes.  Shipment arrived in time as stated and was package very well.  I know that I can purchase from TurnTex with confidence knowing I will receive what I ordered, and if there are any issues Curtis will always makes good on his word.  What more could you ask for.  I still have another preorder that I am waiting on, and to me it is worth the wait.

 

Steve Dickman

Sublimity, Oregon 

 

I recommend cactus juice to other wood workers .Great service and quick shipping 

Just a hats off to the folks at Turn-Tex, the customer service and speed of delivery is fantastic, and the website is rich with information and tutorials.  Keep up the good work.

John at JsM Woodcraft

Very quick shipping and great customer service!

I ordered 2 lb kit of alumalite slow and received it 3 days later. that is quick response on an order.

Jim

I got the 6” chamber with the stability ring.  It is a first class piece  equipment. It is completely idiot proof, even I can operate it.  Simply plug it in and you’re in business.  Curtis is great to work with.

Cactus Juice works as advertised.  With the recent increase in price, I considered using an alternate, but I stuck with what I am familiar with and know works.  Should there be more pricing increases, I may give other products a try.

Once again my order was shipped the same day and packaged appropriately!

Turntex fulfilled my order and shipped immediately. I've only heard good things about Curtis from personal friends and he exceeded expectations. 

Hi Curtis,

I just wanted to tell you how pleased I am with your stabilizer and dyes I have purchased from you. Thank you very much, I really appreciate same day shipping and the easy way I can order anything I want. I make custom knives and I'm a professional locksmith so my time is valuable and everything that can be done quickly and efficiently makes me a happier fella. Shipping is very fast and I happy about that also. Thanks again Curtis, I'll be back. Count on it. Best Regards, Kevin