I've only ordered a few times, but each time has been great.  The product is second to none and the customer service is fantastic.  I truly enjoy doing business with TurnTex.  Thanks for all you do for us!

I have been ordering Cactus Juice off and on for several years now.  It works great. My most recent order was shipped out the next day. There was a bit of a problem with the delivery which the shipping department handled efficiently and professionally. I couldn't ask for a better product or service.

I have not used the product a of yet but the timely shipping and great packaging were very good thus far. Thank you for an easy transaction. 

 

Rich

As you’ve done throughout our dealings, I am very satisfied with your fullfillm of my latest purchase. 

Always get great products, and if you have questions or problems, the support is unmatched!

Curtis:

This is my second order each consisting of 4 gallons of Cactus Juice and dyes.  Both shipments arrived at my destination safe and sound.

Much appreciation for the prompt shipping as the shipment was prcessed the day of the shipment.  The help center has been useful and your prompt replies to email enquiries is much appreciated.  This is called customer service which some companies are lacking.

Thanks again for your products.

 

Great service and great product

My order was exactly what I requested and arived in a timely fashion. Thanks for your professional service. 

I bought 4 bottles of Fireball Red and put it I 1 gallon of CJ expecting it to turn some dry maple red. It turned out pink instead. Any suggestions?

Just to let everyone know if they don't already; Curtis and his crew are a great group if people to deal with. He has awesome products and customer service that goes above and beyond. For example: I had selected the wrong color dye on my order, contacted Curtis on FB and boom fixed. Cannot recommend them enough.

Turntex has a fantastic customer service model. Curtis answered a question I had asked within 30 minutes. Then to top it off, I ordered something at 430p.m. on Friday and it was still shipped out that night. That’s better than my Amazon Prime!

Thanks again!

Prompt response to my order, one gallon container was well packaged and arrived safe.  I am a satisfied customer, but not long winded, not much to say except prompt shipping that was well packaged.

 

WallynSC

I would like to say how great of company turn tex is to work with.  I placed my order and it was shipped out the same day. I recommend this company to any woodturner, woodworker for it's products.

 

 

I have to say the whole experience has been great dealing with Curtis. Super fast shipping! The most important part is the chamber I love it. It's way better than I ever thought it would be. Thank you so much!

Love getting my Alumilite products and Cactus Juice through Turn Tex.  Fastest place I have found.

Thanks for a great product. Thank you Curtis and team! I am very happy and will order again

Totally impressed with the customer support and communication.

Placed my order, got notified it was going into production and if I still required the product, paid and then I was notified it was ready to be shipped, can't wait to get to using it.

I ordered a Juice Proof stabilizing chamber at the end of August 2018. I was aware of the 6 week lead time and was mire than willing to wait instead of purchasing another's stabilizing chamber. This is my second TurnTex chamber so I was aware of the excellent quality of the product.  Not only are TurnTex chambers excellent but the stabilizing and casting resins, dyes and accessories are also top quality. Customer service is second to none. Thanks Curtis and TurnTex.

Don Ward

Wichita Falls, Tx

My new vacuum chamber is well made and I am extremely pleased with it. Thank you very much for your time and attention to detail.

My best,

Janet

Cactus Juice is a great product and the company provides excellent service.

I received my Vacuum Stabilizing Chamber a few weeks ago. it was ready to go right out of the box. I hooked up the cheap Harbor Frieght vaccumn pump and have been doing a batch of wood every day. 

Curtis special order a dye for me and Gaige was super flexible in adding an item to my order after it was packed.  Thank you again guys.

All my shipments have been full and sent out very fast! Packaging was outstanding. I have found my source of quality products, and will look no farther.

I purchased the oven tamer, what a nice piece of equipment!  very well made, easy to use and ACCURATE!  My stabilized wood is much better now that the oven temperature isn't swinging 50+ degrees!  Highly recommend this product, shipping was fast and unit well packed. 

Nice product using it now.

My order came fast and was packed great, no chance of anything being damaged.  I am very happy and will order again

I have always gotten the best products and fantastic service from Curtis and his team! Thanks guys! 

These chambers are very well made. Everything with it is top notch, no shortcuts. I was amazed at the quality, I have not seen this type of craftsmanship in a long time. After a lot of research prior to buying, I am happy I chose this one, well worth the wait time. 

Doing business with this company is truly a blessing!--Fantastic customer service and products!!

Thanks for a great product.

Another order and another great transaction. Thank you Curtis and team!

TurnTex Woodworks went above and beyond on my order. After doing considerable research and asking questions I ordered a stabilizing chamber and and Cactus Juice. When my order arrived it was exactly what I ordered PLUS a size larger, note explained a production error, they could have just as easily pushed my order back into production and sent the larger unit to someone else. Top notch company with top notch service. I look forward to doing business with them again in the near future.

Turn Tex Woodworks is a great company to do business with.  I have several of their products now and am totally pleased with their quality.   Curtis is very knowledgeable about the stabilizing and casting process and is very willing to share and help in anyway that he can.

Having used Cactus Juice in the past, I knew Turntex offered Alumilite in the smaller 8 pound size.  I don't pour as much as I used to, so this size was perfect.  Super fast shipping, and now I'm going to get my Alumilite from Curtis from this day forward.

WOW!!! When I initialled placed my order this item was out of stock. But...there was a message that said that if I wanted to be notified when they were ready for shipment TurnTex would notify me. Needless to say others had promised the same thing. I got an email from TurnTex letting me know they were ready for shipment and all I had to do was put in my payment info. As promised I received my saver and it's nicely built and look very sturdy. I'll be using it very soon.

Out here in West Texas, when every customer transaction is excellent,  the highest compliment is giving the seller a great big "atta boy"  Turntex gets a great big "atta boy" on all my dealings with them.  For those who that aren't familiar with that expression, just call it A+.

I've been a pen turner for a couple of years and I just got started this month with stabilizing and alumilite casting blanks. I'm finding all kinds of wood,cactus, and everything else to stabilize and cast. I love these products I purchased and will be purchasing more in the future. Thank you and your videos for all the help.

Thank you so much guys like always great customer service 

Very happy Canadian knife maker ! have been looking for stabilizing solution for a while not much info or products for Canadians out there . took the jump and am very happy, I got alumilite and dye as well , shipping was fast and had no problems ! will order larger amounts knowing that had no problems getting it up here in Canada.     Thanks Curtis 

To say I am thrilled with this item would be an understatement.  I tried a different product I got off Amazon and was not happy with it.  I casually mentioned the Oven Tamer to Curtis while talking about a Cactus Juice order and he built me one within a day.  Setting up it was super simple, hook it up to the oven, plug it it and push one button and wait.  A half hour later it was ready.  It is amazingly accurate.  The oven by itself stayed in a 50 degree range, with the Amazon product it stayed in a 30 degree range.  With the Oven Tamer set at 200 degrees it dropped as low as 199.1 degrees and soared to 200.9 degrees.  I admit one time it did get to 201.3 degrees but only once. 

I go through a minimum of 4 gals of Alumilte Slow a month. I love this product. I buy the 80#. Curtis and his team ship out immediately and it always arrives in great condition and within a couple days. Curtis can answer any question you could possibly have and is always very courteous. In my opinion Alumilite Slow if the best product fo resin casting. Processes quickly, turns great. The price point when you buy the 80# is fantastic. Thanks a lot! Sue Meyers

The intro is really all I need to say, service was great, and my order was processed very quickly, I was immediately impressed, as I was very excited to get my hands on some cactus juice and give it a try. Since receiving it I have had a great time learning to stabilize different things, and I will have my first knives made with self-stabilized wood and hybrid wood scales finished in the next few days! 

Bought a chamber and some resin. Was late coming out but once it got to me, I was pleased. Only tried it twice so far but as best I can tell it’s a sturdy, good quality system with great instructions. 

The product was packed well and delivered in an incredibly fast time from my perspective. Glad the dyes were bagged in a plastic bag though. The lids were loose on several bottles packed as a group in one bag. As a result, the dyes leaked out a little( not huge loss) but enough to coat inside of bag and require a clean up. Might benefit from adding a foil seal to bottles to avoid leaks. Glad they wash off in water. Was able to begin learning and experimenting over the weekend. Plan on ordering more as time goes by. Thank you. 

My Comments:  This was for Alumilite Dyes which we are just a retailer of and do not package ourselves.  Unfortunately we have no control over how they are bottled.

I have ordered Alumilite from several places. You without a doubt are the fastest to respond. Also packed better than the others. I have had a couple of issues of leakage with other companies. Not you. You have a life time customer in me. Thanks again.

About 2 weeks ago, I ordered Alumilite Clear Slow from TurnTex.  The materials arrived quickly and well-packed.  The invoice had a handwritten Thank You, which is a lovely touch in this day & age.

I am ordering more Aluminite now from TurnTex... they are my supplier for my new hobby. 

Thank you!

Incredible order process. I received my order extremely quick and it was accurate. Awesome customer service and an excellent product. Will definitely order from Turntex again. 

With many commercial options for suppliers of Cactus Juice and Alumilite, TurnTex Woodworks offered an easy to use website and good prices on buying in quantity.  There website also offered helpful tips.  I appreciated the fast and customer focused service.  It has certain made me want to continue to buy from them again.

This stuff is great I watched a lot of videos before I bought my first one and a month after that l bought a second gallon and believe me it does make my wood hard

As always super fast shipping got here in plenty of time for me to do the IAP Loveland Chapter Demo.  Had 24 in the Demo and everyone loved the product. Thanks Curtis and the new colors are awesome. Hope the others come in stock shortly.  Glad you sent the business cards and flyer, Bob Franklin help me distribute it to all participants.