Customer Comments

Great fast service

was so happ my order got to me quicker than expected and was shipped the same day I ordered it. 

I will definitely order again

Larry
Des Moines, Ia
Date: 2018-03-06

Eventually, you will buy one!

As they say, spend a little extra now or spend a lot later (like I did). Quality is worth it. These pots are so perfectly engineered, but it is the things you may not hear about:

  • Superb customer service
  • A detailed instructional manual
  • A master of vacuum pump information for when yours sieze up
  • The hose has quick--release fittings unlike others I have read about
  • Anti-tip ring so it will stay secure on your bench

Get on board with the best. 

Bryan Monson
WeCrafted.etsy.com
Date: 2018-03-06

Outstanding Products/Service

The best customer service I have had hands down. Great communication, FAST processing and shipping, absolutely awesome! Be warned the Cactus Juice is highly addictive, and ordering from Turntex will become habit forming.

John Lord
Hendersonville, NC
Date: 2018-03-05

Recommend

I’ve ordered several different products, along with a vacuum chamber from TurnTex. I have received excellent service and fast affordable shipping to Alaska. I will order more products from this company and recommend it to anyone who needs to stabilize anything.  

Edward
Alaska
Date: 2018-03-03

Pump saver, great product

I’m very happy with the pump saver I bought from Turn Tex they have great service and the delivery was very fast  

Philippe Boucher
Montreal
Date: 2018-03-02

Cactus Juice

Certainly the premier stablizing solution on the market. Good communication and fast service. Will return again.
Sonoran Pen Co.
Chandler, AZ
Date: 2018-03-01

Happy

The shipment got here quick and happy with the Alumilite product. Thanks. 

Steve Kellberg
Va.
Date: 2018-03-01

Great

Once again my order got processed in a timely manner.

Thanks

Rob

Rob Roby
Indiana
Date: 2018-03-01

Ordering

Very easy ordering with great shipping. Will continue to order from Turntex

Ben Jenner
Alberta
Date: 2018-02-27

Pump Saver

Really impressed with the quality of materials used and the workmanship in this pump saver. It is cheap insurance for your vacuum pump.
Dale
Arizona
Date: 2018-02-26

Great resource for home woodworders

I make custom wa-handles (Kenscustomhandles) and I wanted to start stabilizing my own wood. Your website seems to be the only site that supports DYI vacuum chamber efforts. You site is well organized and easy to nagivate and your prices are fair. I just wish you had more DYI parts like 6" clear PVC tubes and caps. Thank you. Regards, --Hyun Kim
Hyun Kim
Murrieta, CA
Date: 2018-02-26

Cant wait to get started,

I am new to turning and casting, the next thing I want to get is one of your vacuum chamber for stabilizing. (I have heard nothing but good things about them!) I am very pleased with the fast shipping and just purchased my pressure pot and will be putting it together in the next few days. I look forward to doing business with you in the future for casting and stabilizing.

 

Thank You Very Much,

 

David from Madera, Ca.

David Morris
Madera, CA.
Date: 2018-02-25

I’ll be back

First time ordering from TurnTex and was pleased with the product and service. Shipping was quick even though the carrier had issues. Will definitely be back to order more. 

Nate Turner
Del City, OK
Date: 2018-02-25

Leader of the pack

If you want the best chamber for stabilizing, this is the place to get it. This is not an "Amazon Prime, 2 day shipping" type of operation. There is a wait time posted on the page and it was pretty close....up front honesty. I placed 2 separate orders and told them to just hold it and ship it together....done. Very nice product....no junk. Need technical help? Fast email response and he will answer the phone, although I will only call in case of emergency as I don't want to delay someone else getting their tank. Plain English....Great company to deal with.

 

Dave Callaway
Ellicott City, Md
Date: 2018-02-25

Will be my only source from now on.

I had an issue that was my own fault with the cactus juice, which I bought from another supplier. They were unable to help me. I contacted TurnTex, explained the situation, and they solved my problem without hesitatio, even though they had no obligation to. Their customer service is the absolute best I have ever encountered. I am just getting into turning stabilized woodd, and was a little apprehensive because of the limited number of resources to really commit to it, but after dealing with TurnTex I have no reason to hesitate. I highly recommend using them for all your supplies. By the way stanilized wood is so nice to work with, and the results can be pretty spectacular. 

Robert Lashbrook
Seattle atea
Date: 2018-02-25

Good product, quick shipping.

I live in a rural area and I know I can count on fast delivery of stabilizing resin.

John Hale
Klamath Falls, OR
Date: 2018-02-24

Awesome product

awesome produc, purchased a few times and it’s always worked as it should! By far the best stabilizer I’ve used.

Daniel
Delaware
Date: 2018-02-22

Great woodworking resource!

My experiences with ordering from TurnTex have been outstanding.  I had one issue with the website while trying to place an order and the owner responded to my help request very promptly and was helpful.  The information in the Help Center tab is outstanding and has enabled me to have a lot of success creating fun and unique blanks.

Ben
San Diego
Date: 2018-02-22

Awesome

Despite the shipper crushing the box the contents were so well packed that everything inside was undamaged.  

Steve
SC
Date: 2018-02-22

Fast and quick delivery

I placed an order and it was acknowledged and sent out the same day. Very pleased with service and product, plan on doing more business with them in the near future, would definitely recommend .  Thanks Bob

Robert Lill
Cincinnati, Ohio
Date: 2018-02-20

Great job!

Everything arrived safe and sound, and in a timely manner. Very pleased with my first order and look forward to many more. 

thanks,

Chris Carskaddan 

Chris Carskaddan
Great Falls, VA
Date: 2018-02-19

Got my present

A big thanks to Turntex for the stablitzing equipment. Can’t wait to get started. Thanks for all your help. 

Tim
Chattanooga, Tn
Date: 2018-02-19

Casters choice

Just got my order of casters choice from you. Delivery was fast and order was correct. Thank you very much.

Dave Morris
Santa Maria, Ca
Date: 2018-02-19

Outstanding products a d service.

Orders were filled and sent out very fast. The web page was easy too use and had great info on all the products. I will be ordering more products  in the near future. Keep up the great work!!!

Dennis Conklin
Louisville Kentucky
Date: 2018-02-19

Excellent products and service

Have always used Curtis and his Cactus Juice for all my stabilizing needs, he always has excellent deals/prices and the service/support he provides is far superior to anyone else.

The addition of the Cactus Juice specific Dyes just solidifies my continuing support/business to TurnTex.

Jerry Bailey
Las Vegas
Date: 2018-02-18

Quick, reliable, economical

I want to give Turn Tex my highest marks in speedy turn around time on orders I've made. Also, the stabilizer and dyes I have ordered worked way more efficiently than I had expected them to. I've also used the dyes in epoxies and they work great! You just have to use a VERY small amount in your mix. Thanks Curtis, it's very good doing business with You. Best Regards, Kevin W.

Kevin Weisbrod
Mountain View, MO
Date: 2018-02-18

Service and quality beyond compare

TurnTex not only provides everything that you'll need for stabilizing and casting but they also provide endless help and information on the processes of both procedures. An Old Time business in a New World setting! 

Bob Moran
Pittsburgh, PA
Date: 2018-02-17

Thank you

I emailed TurnTex not long ago with an issue on my oven tamer.  Curtis was quick to respond...very quick and was able to resolve the issue without question.  I have always looked to TurnTex for guidance and support and the crew there has never failed to provide first rate service to me.  It's great to see an honorable vendor these days.  Thank you TurnTex for all your help, and all you do for our community.

Howard Camardelle
Willis, Texas
Date: 2018-02-17

new to stabilizing

I placed my order on Thursday and it shipped that day. it landed on my doorstep in Toronto Canada on  Wednesday. 4 business days. Everything was there, packaged well. I have all the confidence in turntex to order again in the future and wont hesitate to reach out if i need advice.  

Thanks 

Jason

Jason
Toronto, Canada
Date: 2018-02-15

Excellent

Communication and customer service are above par. Thank you for quick shipment of great quality products.

Gabe Koscielski
Midland, Mi
Date: 2018-02-15

Another Flawless Shipment

Just received my order from TurnTex in a prompt and professional manner.

Thanks TurnTex Woodworks.

 

Dave Bell (Bellsy)
Elora, Ontario, Canada
Date: 2018-02-13

Great Service

Glad you ship USPS since it is a lot cheaper than FedEx Or UPS to ship to Hawaii. Also good to talk to you to clear up some questions I had on making my own chamber.
Larry Catron
Hawaii
Date: 2018-02-12

A real pleasure to do business with

Great customer service! Order shipped same and and had it 2 days later. Will be a repeat customer for sure.
Tony Neam
North Carolina
Date: 2018-02-12

New to Casting

I am new to casting.  I have been turning wood and acrylic blanks for over a year.  I hit the over 100 turned pens mark earlier last year and started researching how to make worthless wood, hybrid, unique blanks and what that process would entail.   Alumilite resin was the overall ease of use and consistent product that I kept seeing on YouTube and through discussions with other turners who cast their own blanks.  Those conversations led me to TurnTex.  I have used the designs on the website to make my own molds, mold holder, etc.  Curtis has been very quick to respond to any question or inquiry that I've had for him.  I am very happy with the alumilite resin that I purchased through the site.  He offers a different size than the alumilite website and it was exactly what I was looking for.   Shipping was prompt and he also sends out a follow-up to see how everything worked out.  I appreciate that as much as anything else.  They are looking working towards gaining repeat customers and that is exactly what I will be.  I am very happy with the whole experience.  Good job Curtis!

Jaren Crawford
Colorado
Date: 2018-02-12

Fast as usual

Curtis,  As usual my order was shipped and delivered in just a few days.  Great service!  One problem though was some leakage from the "part A" gallon jug of Alumilite.  Upon examination I found that there was no foil seal under the cap.  Not much was lost and it never escaped the good sturdy box it was shipped in.  This was an order that I had to wait for because you were out of the 16 lb Alumilite kits.  I guess that there was some oversight with the foil in the rush to prepare them for shipping.  No foul though.

Thanks,

Rob

Rob Roby
Lanesville, IN
Date: 2018-02-11

Vacuum Quick Connect

I ordered two sets of the Vacuum Quick Connect one for each end of my vacuum hose.  They arrived quickly, well packed and simple to use.  Quality was very good and they worked like a charm.

Dale
Chandler, Arizona
Date: 2018-02-11

Very satisfied

I was very pleased with my first order from Turntex. I placed my order in the morning and I had notification within an hour or so that a shipping label was made for my order. I received my product very quickly.

Brandon Shipley
SW Kansas
Date: 2018-02-09

Great customer service

Curtis goes out of his way to help any way he can and to make sure that his customers are completely satisfied. Thank you for providing great products and excellent service!

Mark Drury
Marshalltown Iowa
Date: 2018-02-09

Lin Bayford C/J user

Great service as usual and fast shipping.

Lin.

Lin Bayford
Cobble Hill, BC. Canada
Date: 2018-02-08

First Order

Curtis;

Big thanks for the Cactus Juice.  On time and packaged nicely!  Getting ready to use it soon.

 

Chuck
St Louis
Date: 2018-02-08

Bruce Gee. Wood worker. Napier. New Zealand

Good evening, Cactus Juice and Dyes arrived yesterday. Excellent service USA to NZ. Thank you.

Will trade again.

Bruce Gee
Napier, NewZealand.
Date: 2018-02-08

My go-to source!

These guys are great -- they are my go-to source for Cactus Juice, and for the blanks I WISH I could make. Thanks guys!

Joel L
Alabaster, AL
Date: 2018-02-07

Curtis is great

Curtis and his team are top notch. Nothing but high praise from a returning customer. 

Always great service and advice.

Customer for life.

Thanks Mike

Mike
Garland Tx
Date: 2018-02-06

Quick Delivery, Great Customer Service

Highly encourage ordering from Curtis- he truly cares about the service that his company provides.

Rick
Morehead City, NC
Date: 2018-02-06

Customer service top notch

I don't typically provide feedback for things but when you have a person like Curtis and those at Turntex try so hard to make things right for your order you just have to give props where it is due. My last order was perfect I was a little slow getting an order in so by the time I did Curtis was out of the product he had (no fault of his) he made some compromises to get me what I needed and I greatly appreciate it. you have my business for sure.

 

Thanks

Tracy Williams

Tracy Williams
Casper Wyoming
Date: 2018-02-05

Cactus Juice Order

My order was shipped the same day and arrived fast using UPS.  I will definitely be ordering again.

Howard D. Turner
South Carolina
Date: 2018-02-05

First gallon of CJ

Hi Curtis, just a short note to let you know I recieved my first gallon of Cactus Juice. Have already finished two batches of buckeye burl knife scales. They turned out wonderfuly well. Shipping was fast and followup from you was top notch. I appeciate them both. Planning on another order soon so you'll be hereing from me. Thank you very much, Rocky. http://www.rockbswesternwoods.com/
Rocky Bemis
Redding, CA
Date: 2018-02-04

Great product, great service!

I have been experimenting with Cactus Juice stabilizing resin for knife scales and pen blanks.  The product seems to be working great, and the documentation provided on the website is thorough and straightforward.  But what really stands out is that Curtis seems to really want to help you succeed.  All questions are responded to quickly and thoughtfully.  This is the type of service you expect from a small business, and why I will continue doing business with TurnTex.   

Paul
Cary, NC
Date: 2018-02-03

good service

a top class product with great service

mervyn gordon
ireland
Date: 2018-02-01

First Order and Not the Last

Perfect in every way. Will do business again.
Redbeard
Georgia
Date: 2018-02-01