Customer Comments

Awesome customer service, quick shipping will be ordering from here again for sure 

Quick delivery.  Resin works great and exactly as expected. Will be buying more and try some color also. 

I am and individual who needs to be walked through new things with great detail. Curtis was beyond patient with my requests for information about this product. I am so grateful he was as helpful as he was because I was clueless and help walked me through creating perfect results!!! GREAT product and best customer service around.

Thank you for the great service have not used it yet but when I do I'll let you know thanks again Curtis have a great day

I'm new to all this so when I was looking at what I thought what I needed I saw the box for help and he picked up right a way and pointed me in the right direction. I glad he was there because I would have gotten stuff I wouldn't have needed. And it was at my house in no time. Thanks for the help. 

I am very happy with the service I get from this company. This is the only place to order stabilizing products. Very fast and a very good price, but most of all very good customer service. I have never bought anything and been able to call for support from 1pm till 1am (the hours I am working in my shop) but this company offers that support. A company that truly wants my business and wants me to succeed with their product. Awesome business!

I purchased a kit on eBay for stabilizing that included a 2 gallon aluminum pot and everything needed for stabilizing, including a vacuum pump. I then purchased some Cactus Juice and followed the instructions that came with it. The results turned out fantastic both times I have used it.
I can now buy any light-weight wood no matter how soft it is and stabilize it to use for handle material on the knives I make.
Al

Al Warren Custom Knives
www.Warrenknives.com

I received my order fast and it was what I ordered.  How can you beat a fair price, accurate and fast service?  :-)

Great customer service, ordering was super easy, and items arrived fast and in perfect condition.  Will be placing more orders in the near future .  

Thanks!

Fast service and have no problems with the product. Very satisfied 

I received my Oven Tamer a few days ago and yesterday I had an opportunity to use it. The instructions were pretty straight forward and it was up and running in a matter of minutes. I let it stabilize at 200ºF before putting in a 2x2.5x5" block and let it "cook" for 2 hours. These are my observations:

1. As expected on start-up, the oven comes on "full tilt" until it reaches about 195º before it start's throttling. Because it starts to pull back so late, it has a tendency to "overshoot" the target temp to 15-20º. This was pretty consistent through several on-off cycles. I think it is important to allow the oven to reach a steady state before putting in the blocks in for curing.

2. When I opened the door, to put the block in, the temp dropped about 10-12º. The temperature control immediately tried to bring up the temp to 200, but overshot by about 10º then came back. I understand the phenomena since the heating element is much hotter than the what the control reads, and it takes time for it to cool back to a point where the temp stabilizes.  I intend to look at the Mypin control manual to see if there is a way to change the "throttle back" point a bit sooner so the overshoot isn't as extreme.

3. I did notice that there was very little bleed out during the two hour curing session. This is what I was hoping for. I have another block to test this out later today. I'm keeping my fingers crossed.

4. One issue I see is that the thermocouple wire doesn't not allow the  door to completely close which will cause more heat to escape from the oven. I'm planning to cut a small slot in the edge of the glass door to allow it to completely close

5. Product is well made with a 110V power cable that is definitely "industrial strength"

6. The Mypin temperature controller has been around quite a long time and is frequently used to control the temp of electric food smokers, and other low amperage thermal devices; it is a well know electronic component.

Summary: Really does the job well! The issues are minor and after reading the manual there may be some "tweaks" for the overswing I observed. 

My comments:  Thanks for the feedback!  Make sure you have autotuned the Oven Tamer for your oven which I am sure you did.  Auto Tuning is just like any other automatic calibration routine...it gets it close but is not perfect every time.  There are entire books on the subject of tuning PIDs.  You can certainly go into the setup and adjust the parameters to reduce the overshot without any issue.  I can provide guidance for those interested.  The thermocouple wire on all three of my toaster ovens do not prevent the door from closing at all.  There are fixed thermocouples available on e-Bay where you can drill a hole in the oven and permanently mount it.  I choose to not go this route since it was looking for simplicity and ease of moving from one oven to another.  Again, thanks for the comments!

For first stabili run with the Oven Tamer was AWESOME! I was in a hurry and didn't drain or even wrap in foil and I kid you not, every drop of resin stayed in the wood! Ok, maybe a few drops bled out bit by far the best $$ I've spent on hardware in a while.

I love the Oven Tamer.

Thank you for making such a handy temperature controller for these wonky toaster ovens. Initially I purchased it for controlling my oven's curing temperature required by your Cactus Juice product.  I also use it for kydex sheath making, kiln drying wood prior to stabilizing, and also to control the tempering of my blades.

The Cactus Juice itself is easy to work with and the results are great. Clean-up is simple soap and water. 

That being said, nothing beats your availability to answer questions, make suggestions, and general interest in my success using your products and gear. I thank you and wish you and your company continued success in the future.

I had stabilized everlasting fly reel seats with Cactus Juice with excellent results.  Rather than continue to be a Mooch I ordered more of this great product and also most of the colors of dye.  I'm looking forward to significantly improving the professional appearance of my custom made fly rods because of this.  i was very pleased with the website, especially the tips on procedures, the friendliness of everyone and the great products!  I will definitely continue to be an active customer.

Placed order on line, very easy to use site. Got product very quick. Will order again.

Thanks, Don Hanson

Ordered one gallon and received promptly.  Great how to instruction sheet included with shipment.  Also ordered Alumilite dye.  Very intense color.  Used the Cactus Juice in a woodturning demo last Saturday at our local club meeting.  Have a look at WV Woodturners.com  (WVWA)

Great product.

Bob

Great service have called numerous times and he was more than willing to answer any questions 

Excellent product, and very easy to use.  I am very happy with my first order, and have already made a second order for more.

Great service!  Fast delivery, and takes the time to call you back on questions you may have.

I have recently purchased cactus juice from TurnTex and am 100 percent satisfied. The customer support was unparalleled and the best customer service i have ever received.  It brings business to a level at which anybody will feel comfortable with their purchase and well informed. I was completely uninformed when i began speaking with TurnTex and he informed me of the exact cost per cubic inch of wood and how far i can expect my product to go. He explained its not common practice for larger products which was my main goal but informed me it can be used will just be costly. This is a truly unmatched customer service and i hope their business grows tremendously.

Great company and great people to work with.  Don't mind helping with any questions you have. 

5 star service, hard to believe in this day and age.

I am the owner of Joe McNeely Custom Knives and recently purchased the supplies to set my son up to cast knife scales with alumalite.  Curtis spent literally hours with me explaining the process and what we would need.  When we made our order, it was processed so quickly, I could not believe it.  I would not hesitate to recommend TurnTex Woodworks to anyone who wants stabilizing or casting supplies or information.  Curtis Seebeck is a rarity in the business world, and a good man. I will continue to do business with Curtis for a long time to come. 

Great service and great product.  If I had any comments about your company it would to improve your ordering process.  I struggle with it a lot.  Find it very hard to get the shipping right.  The last order would not allow me to pick a shipping option.  Other than that I love everything else.  Thank you.

My Comments:  Thank you for the feedback.  I am not sure how else I can improve the order process.  Usually, if shipping options are not provided, it is due to the address not being recognized by the postal service.  Either that or a cookie/computer problem on your end.  I test my site weekly and have very few complaints on usability and typically have lots of folks comment on how easy it is to use!

Great product, I will be continuing to order as needed. Customer service is top notch, with fast shipping.

Your product is very impressive. As a hobbyist I was surprised with how easily I achieved professional results with the aid of your product. Reasonably priced and easy to use. Thank you! 

I have used cactus juice for over a year now and have had great results with any type of wood and even some elk antler. The product is very easy to use and is very stable as long as it is kept in a cool place.  The last gallon that I got lasted until it was all gone, which was nine months..  Thanks Curtis for a very good product. 

Dale Blackburn. Alabama.

any caster or stabilizer should shop here!

This is my 5th order.  As with all the others was shipped fast and accurately.  The product is great for the home stabilizer.  This will not be my last order.

Love the product, "Cactus Juice" it's going to be a great help. Also appreciated the  the personalized service that you gave me.

I have been using Cactus Juice and dyes for a few months now. This product is great!! My wood comes out beautiful every time. It is great that I can stabilize my own wood now for my knife scales. I would recommend TurnTex to any wood worker looking to stabilize. This really is top of the line resins and dyes!!

Hello Curtis, the only issue I have is one mold I mixed did not cure and I am wondering if the b side was the cause it has gelled up and become real thick , I mix the two with a mash potato whipper electric style so I know it is being mixed real good the thing that stinks is it was a 24 ,oz mold so I lost quit a bit, but other than that I have been having great success.

My Comment:  If the B side thickens, fill a pot with hot water and place the jug in the pot until it thins.  Once you do this, it will stay thin for quite a while.  Be sure to let it cool before using or it will cure much faster!  (This information was already relayed to the customer by phone but thought I would post it here for others as well since I publish ALL comments!)

Cactus juice is awesome stuff. I was nervous at first with using it but they come with a very descriptive direction. Love this product.

not only is the product amazing, and at a great price! But as always it ships crazy fast! Thanks again for the easy transaction!

Curtis,

Thanks for the prompt delivery of my order. It was ordered on Friday and received in Ga on Monday---- fantastic delivery!

This is one excellent product! I stabilized my first blanks yesterday and they turned out great. Buckeye Burl kept bubbling 2 1/2 hours later at 29.5 in Hg. You could feel the difference in weight after taking them out. From one Texan to another, Y'all done good!

Just received my order of Cactus Juice and Alumilite supplies. I have had a chance to try the Cactus Juice and it does what they claim. It's very easy to work with, virtually no odor and does not evaporate so you have all the time in the world to work with the product. Have ran 3 batches of old spalted and rotted oak and wild cherry burl and it made some beautiful pen blanks. I was told by some so called experienced turners that the wood was to far gone but boy were they wrong. I was able to salvage 100% of the wood. 

Have not had a chance to work with the Alumilite products but plan to this weekend. I have turned a few Alumilite blanks produced by others so looking forward to trying some of my stabilized blanks with the Alumilite products. 

Service was great and shipping was the fastest I've ever had from a company. It was packaged and shipped the same day I placed my order. Oh and don't forget the personalized phone service Curtis provides.

I’m a part timer but have recently been experimenting with stabilizing soft and spalted woods.  I pored over the Web looking for information and every article I read directed me to Curtis at Turn Tex.  Well, they were right.  The service is top notch and Curtis has had the patience to answer all of my tedious questions.  I’m still plugging away and this will continue to be my “Go To Source”.

I worked with Curtis couple of years ago on stabilizing MDF for game calls and got great info and results. Recent order for Cactus Juice was very fast.  i would highly recommend Turntex for your needs. 

I'm a small shop that works on custom orders. Mistakes are not an option. So far, TurnTex has shown they operate a reliable service oriented business. The products perform as advertised and answers are easy to get. My loudest kudos go to the Alumilite products that work without the smell of the mekp/resin mix. What a wonderful difference that makes!!! Every order shows up complete and on time.

TurnTex is a pleasure to work with.  Fast reliable delivery and the product line is superb.  I'm using cactus juice and alumilite to stabilize natural wood as well as cast wood composites for knife handles.

Ordered more Cactus Juice over the weekend , had it at my door in a few days . Thanks Curtis , your service is the best !

My name is Dave Roeder. I am a full time Knifemaker and use this juice to stabilize every handle I use. It's a great product and have been using this system for several years now.  

I ordered Alumilite Clear Slow 16 lb Kit and everything was working great. A big thumb up. Will definitely order again.

Noticed Curtis was online while visiting his "Help" section, asked him online several questions about casting worthless wood bowls. He answered my questions completely. The bowl came out beautiful and process was easier with his help. Thanks for the great help!

After ordering a stabilizing system, I decided I wanted to wait for awhile longer.  When I told him I wanted to cancel, he said "No problem ", no questions asked.  A few weeks later I reinstated my order and it was handled quickly.  I'm very satisfied with Curtis and the professionalism of everyone concerned.

thanks, TurnTex

I just picked up my order In North Dakota yesterday.  Everything is good as always.  Thank you Curtis, I appreciate the great product and the fast and good service you always give.  Thank you Alain.

Just received my shipment of Cactus Juice and will be stabilizing this weekend. Woo Hoo
Thanks Curtis for the quick shipping it get to me faster from Texas than shipments from eastern Canada.

:) :)

Lin.

Even though I did not buy my stabilizing equipment from TurnTex, Curtis has taken his valuable time to talk with me, and help out with some problems I was having with stabilizing some of my scales.  He spent about two or three hours live time going through my process and giving me good advice.  I have bought from him in the past and will be buying from him exclusively from now on.  When I order from TurnTex, my shipment is never more than two days to delivery, and again, Curtis and his staff are always ready to help, and are very knowledgeable.

I received my order in a very short time. Ordered on a Saturday and received it on the following Tuesday. I ordered components to build a vacuum chamber. Every piece is of high quality. When I had a question about vacuum pumps, I emailed Curtis and received an answer within 5 minutes. I am looking forward to doing business with TurnTex in the future.

Nathaniel Adams