Customer Comments

Great producs,  great customer service and support! 

In my opinion, there’s ONE place to get home stabilizing products and that’s from TurnTex. Why not go to the man who invented DIY stabilizing himself? He backs all of his products and has unparalleled customer service. Thank you Turntex!

I've just run my second batch of knife handle scales using the over tamer to both dry out the raw wood blanks and then cure the blanks after they are processed (vac and soak).  The oven tamer holds within 0.5 degrees to the target temperature all all times even in my Amazon cheapo toaster over.  You can now cure blanks at a more precise temperature and get less bleed out making your life much easier when you are unwrapping the foil after curing.  I highly recommend the oven tamer, its very nice construction and has a very professional look.  I think my toaster over without the tamer was running in a 20-25 degree swing high to low from the target based on my measurements.

Prompt, professional, courteous. Excellent products. I appreciate the info provided in a friendly, welcoming tone including the info provided on their website. I look forward to doing business with them.

Only the best products, better prices than Amazon, and direct access to how today and personal advise. I can't imagine wanting anything else from a company. Thanks Curtis!

product arrived as advertised. I’m excited to start my project. 

Will definitely continue to buy Cactus Juice and Alumilite from Turntex.  Really appreciate the quick and thorough technical support I received when I was having issues with bubbles in the Alumilite.   You don't get that from Amazon!

Just received my first order of Cactus Juice from TurnTex, it arrived as expected, and I was pleased at the ease of tracking my order thru a link to the shipper, it notified me of progress, and arrival of my order, can't wait to get busy infusing some wood for upcoming projects!

I have also been watching your tutorial videos. Which have made me very confident in my ability to produce great results with your products.

C.J.

 

Curtis and the whole TurnTex team are outstanding when it comes to service.  They go above and beyond what any company would do for their customers.  I know that if it is not good enough for Curtis to use himself,  it is not good enough for his customers .  You can but with confidence at TurnTex knowing that you are covered not just in the products you buy, but also how you can use them to your advantage.  

I can count on quality product, and great service on every purchase! Thank you!

I bought 4 gallons of Cactus Juice and have wonderful results! Turn Tex has great customer service! I received the shipment very fast,which made me happy!  I intend on doing more business with Turn Tex again, highly reccomend!

Your business is hopefully thriving, because I love doing business with you. You have sent exactly what I order and super fast. I think you're doing a great job and hopefully other customers are as satisfied as I am. Keep up the good work.

It was easy to place my order and it even shipped the same day. Great service!

Whatban awesome experience. As a relatively new pen turner all my questions and concerns were answered within 6 hours. The products were shipped the same day and were at my door 2 days later. The alumilite dyes are really vibrant concentrated. I will purchase from this business again. 

I have placed several orders for Cactus Juice over the last 8 or nine years and it is always a quick and easy transaction. I ordered my last gallon on 1/15/19 at 21:30. It shipped on 1/16 at 10:45. Great service. Great product. I'll be back for more!

I always get a little nervous order stuff like this through the mail because I'm afraid of it getting damaged and breaking open, but  they really took great care to make sure that wouldn't happen. My CJ shipped quickly and painlessly and arrived safely. The stabilization process only seems intimidating, but after watching the video and reading through their support section, I was ready to go. They also have a very active Facebook group that Curtis personally monitors and posts to. Added bonus: he keeps it spam free. I did a lot of research on stabilizing before jumping in and now that I'm doing it, it's a blast! I chose TurnTex based on the recommendation of a lot of YouTubers that I trust (Zac Higgins et al) and because it cures clear and won't tint the wood. That you're supporting an actual small business that in turn supports their product is a bonus.

 

Cons: you'll be looking around for what else you can stabilize.

This was my second order of Cactus Juice from TurnTex. I got a smaller bottle the first time, but was so happy with the results and long shelf life of the product, I went for a 2-gallon order. I have used the Cactus Juice with Alumilite dyes to double-dye some burl for turning. I have been very happy with the results. Shipping was fast, and product was well packaged. I look forward to purchasing from TurnTex again in the future. Matthew D.

We've been working with TurnTex for about a year and have never had anything but the best customer service. Whether we're ordering Cactus Juice, Alumilite resin, dyes, or asking questions, we always get the best service and excellent delivery times.

Super fast shipping and products very competitivly price! Will certainly be ordering from here in the future!

Nice product  fair price

I’ve Done business with Mr. Seebeck on several occasions.

after having to stop my wood working do to some family illnesse.I had a couple of gallons of un mixed Cactus juice that had been sitting for around two years.

I contacted Mr. Seebeck asking if I need to purchase new activator.  

He informed me it was good for 3 years un Activated As long as it was stored correctly.  I like & respect him for not trying to sell me stuff I don’t need.

 

I set up a new chamber and ordered new hoses & valves along with a new Vacuum gauge. It shipped fast and in perfect condition.

 

there are many knock offs & copycats out there but you won’t get the quality workmanship , Shared knowledge or  customer Service anywhere .  Curtis has my business as long as I’m stabilizing & casting.

Excellent product.  I've used over 20 gallons and never had any problems.  Outstanding customer service.   Thanks Curtis .

Received my order very quickly and in addition to the great service as I read the enclosed Cactus Juice instructions I noticed an outstanding offer of support from Curtis (Owner of TurnTex).  Rare these days to find someone fully prepared to stand behind his products and offer phone support to his customer.

No wonder the folks at IAP think so highly of Curtis and his vast experience!  I will be sure to take you up on his offer if I run into any problems or have any questions (good to know trivial beginner questions are not judged).

Great to deal with a small family business. Fantastic prices and fast shipping!!

I have been a longtime customer of Turntex and they never disappoint.

From Alumilite, to chambers and oven tamers to dyes and pigments, it has all been top notch product and excellent service

Got my chamber in and my cactus juice. Was very pleased with the communication during the lead time. It came ready to use, after hooking up a single hose and worked like a charm! I definitely can't wait to get more experienced so I can start doing some colors. 10/10 would recommend

 

Quick and correct.  Even through the holidays.  Nothing changes.  I only by my Alumilite products for here!!

Thanks for the great service, Cactus Juice arived to day safe and sound,

If your looking at getting into stabilizing your own wood look no further than Turn Tex woodworks!

The only thing better than the product is the product support you get with this company.

In short, they are the very best!

Great product, more than fair prices, fast shipping. What else do you need?

my order was the first time I have ordered from this company.

I was pleasantly surprised because I had heard about you on a Facebook live 

so I wanted to try and I orderEd and it was shipped quickly and I have since used my dyes and loves them

I will be back to order more 

 

Thank you Desi

This is just too easy . I have just received my second order of cactus juice and with following the directions on the website have been having a blast creating some wonderful knife scales. my advise for beginners like myself , take that first gallon and experiment with small batches and different colors and follow the directions any questions I have had I have found the answers on this wonderful website

This product is truly amazing. Just follow the instructions for beautiful blanks. 

Curtis helped me in almost every step of the way. From ordering the product right up to the delivery to my door! On New Year's Eve no less! He even provided a location of the product when it was delayed by a weather event. His 'one on one' customer satisfaction promise and demeanor are second to none.  His product performed perfectly as advertised. I will order again and again from Mr. Seebeck for his customer service alone, not to mention a great product.  The Cactus Juice came packaged well, and the instructions for mixing and preparing the product for use were clear and concise. Well done Mr. Seebeck....well done!

 

I ordered some Casters Choice mica powders. The order was delivered quickly and shipping was cheaper than other online stores. Great job, I will be shopping here again!

I chose TurnTex due to them being known for their excellent Customer Service and excellent care in customers. I was not upset or disappointed. They provided a great product at a good price and very quickly. Excellent company, will be back that's for sure.

Aside from the product being great and easy to use. The best part about ordering from TurnTex are the fantastic instructions and documentation.  They are clear and extremely helpful for people new to stabilizing products.

Keep up the good work!

I purchased the 16” wood stabilization chamber. As Curtis states, he puts the time in the details. The chamber looks and works great right out of the box.. Packaging was also top notch, as nothing was damaged during shipping.

I’ve had the chamber 3 days, and have run 3 batches of wood, one per day.. 

I was also impressed with the Cactus Juice.. Did my first double dye and they came out great..

Bruce Putman

http://putmanspens.wixsite.com/woodpens 

 

I purchased an oven tamer and stabilizing chamber and love both of them. The tamer keeps my oven at the exact temp I set it at and the chamber is working great. The thing I like the best however is the instructions that come with the products and all the support you get from the Q&As that are available and Curtis’s live support if you need. 

I only started working with resin crafts about 6 months ago and quickly learned that TurnTex provides the very best products available!  From their 'Cactus Juice' stabilizing resin to their slow-set 2-part casting resins.  I've already placed several orders with Curtis and his gang and will continue to do so in the months ahead. 

Great product, great service. What more could you ask for.

The Turn-Tex crew was on the ball--as normal!!  Fresh Cactus Juice shipped within a few hours of the order.  Just be sure to allow time for ground transit--it won't move like priority mail. 

earl

I purchased your casting resin to fill in some checking on some spalded maple rounds in a bar that I am making. I also ordered several color additives and metallics. I am very happy with the results of my order, I received the order in a timely manner and the product filled the checking cracks in the bar with no nasty smell.  I cannot comment on the finishing properties of the material as I am still taking care of several small cracks in the bar. My only suggestion would be that at least in my case, I did not want to get out a whole bunch of equipment to measure small amounts to mix, so I ended up guesstimating the 1 to 1 by weight ratio.  Even though it seems to be working out well so far, if there were volumetric guidelines or simply marks on the containers for parts A and B it would be a help, but again so far so good, I love the product so far and will order more when I need it.

Ordered Cactus Juice after attempting to purchase similar product from China. As I live in Hong Kong delivery fees from China are very low, so paying for shipping from USA is always a bit of a pain. BUt, delivery was prompt and I am ready to start stabilizing. I brought a watermelon sized chunk of cypress burl back from Taiwan years ago. Have made many fine things...and now it's time to work with the precious offcuts. Will keep you updated, once I start stabilizing.Great service and communication from Turntex....Thanks

Just received the Oventamer II and put it through it's paces.  Worked great takes a lot of the stress out of the curing process. Also used it to dry wood maintained temp within a couple of degrees for 24 hours. This thing rocks!  Thanks Curtis

Great company and great products. Made my second purchase and just love the quality.

Curtis is a pleasure to deal with. Customer for a long time for sure. Thanks again.

Received the product and I have to say I really like it. Works great. I'm just getting into stabilizing, but already seeing nice results and it is also easy to use.

Curtis runs a very professional business, nice communications and the products are top notch. Thank you again and will buy more in the future for sure. 

I haven't had time to use the resin and powers I ordered but time from placing the order and it being shipped was less than 24 hrs. When it showed up everything was packed with care and very secure.

the catcus juice works very good however, i recently purchased a two gal kit of epoxy from you and the part B has hardened up to where it cannot be used. I did what you said on your website with the hot water but, it still never gets liquid enough to use. It’s just a thick gel and I have a half of gal left. Do you sell just the part B so I dont have to purchase both parts again?

I found out about Alumilie and Cactus Juice through Zac Higgins YouTube channel.  Products are just as good as I’ve heard they were, and I’ve had nothing but good experiences so far.  Great company, great products.  Already on my second order of Alumilite, we are having so much fun working with it.