I placed my first order with Turn Tex recently. It was processed, sent and received quickly. Everything people say about the customer service is true.
There was just one issue I wish I had known about in advance. I purchased a small bottle of black Alluminite dye. It was dry and you had to really squeeze the bottle to get dye out. I used a scribe to try to open the top more than what it was, but I still had to squeeze so hard that the top of the bottle came off and the entire contents of the bottle was forced into the small amount of resin that I wanted to dye. I will have to order another bottle. If I had known this, I would have forced the top off the bottle and scooped the dye out with a small stick.
Otherwise, a great website with good products and service.
My Comments: I am sorry you had trouble the the dye. Please note that it is stated in bold red on a yellow background on the dye page of my site that you must cut the tip of the dye bottle before use. The dye was not dried out. Alumilite dye does not dry out. The black dye is very thick, though.