Customer Comments

5 Stars

We found Turntex's products and service to be exceptional. You will receive many more orders from us in the future.

 

 

LWB Clockworks
Tacoma, Wa
Date: 2017-05-29

Fast service and great products!

I recently ordered the Oven Tamer 2, to get better control of my stabilizing and boy am I glad I did! This unit makes life super easy and it turns itself off! The results I'm seeing are great. No excess bleed out of Cactus Juice. That's a savings for me right off the bat. Thanks TurnTex for a great product and fast shipping!

Donny Carter
Ocean Springs, MS
Date: 2017-05-27

Excellent Service

So far Turn Tex is the only company I have purchased Cactus Juice and Alumilite supplies from and I see no reason to switch. The products speak for themselves. Service is the key to my staying with Turn Tex. Quick shipping and this may seem trivial to some but the packaging is tremendous. No worries about a damaged product reaching you. The carton is double thick. Give them a try and you won't go anywhere else.

Rick Brixon
Greenville, NC
Date: 2017-05-26

The best stabilizer, no one.

Made a satisfactory effect. Hope to improve the color of the bottle.

PatrickFang
Singapore
Date: 2017-05-24

Great to deal with

Wonderful products at a good price and fast shipping. Always great dealing with Turntex.

Andy Epstein
Date: 2017-05-19

Great products and services

I have placed orders on multiple occasions and have been happy with the prompt Notifications and speedy shipping they offer. Top notch company with great prices and products.

Chet Herbert
Richmond Va.
Date: 2017-05-19

Great product and service!

I ordered a new juice proof 4"x24" chamber and it looks great! It's going to save me time and materials. Thanks for the great product and service. 

Mike Doyle
Washington
Date: 2017-05-19

Best service in the Knife busines!

I always get the best service, the most professional responses and the quickest shipping from Curtis. I have stopped doing business with some of the "big boys" because of poor customer service. Good customer service does not cost anything to give but poor customer service can cost you your customers.

Curtis, keep up the good work.

 

Bill Frank
Decatur Island, WA
Date: 2017-05-18

Purchase price

I thought with 2 gallon purchase price per gallon was less I'm sure l did something wrong. Your Cactus juice is a great product.

My Reply:  Yes sir, there is a discount for two gallons but you have to purchase it through the Medium Volume Pricing item to get the price.  As you already know, I have issued a refund of the difference.

C Stivison
Logan
Date: 2017-05-18

Excellent service

5 star service, fast deliver every time on all my orders even though I am on the other side of the pond "Ireland"

Products are second to none, this "Cactus Juice" stuff is amazing.

I will be back time and time again.

Thanks a million Lads.

Andy O Neill

EireEcoRings

Andy O Neill
Ireland
Date: 2017-05-18

Always on time

I have been dealing with Turntex for a few years now and I know that when I place an order I will be getting it shipped immediately and it will be at my house very soon.

Thanks, Curtis

Rob Roby
Indiana
Date: 2017-05-18

Cactus Juice

Just finished making the vacuum system using an old small compressor, and a large pickle jar.

First time user of cactus juice and blown away at how well it works at hardening rotten spalted maple.

I used it for pen blanks and bottle stoppers, and it turns without any tear out at all. Hard as nails.

Great product.

Gary Burns
Maple Ridge Canada
Date: 2017-05-18

All perfect! :)

- very satisfying communication in the online portal on the website

- very fast shipping to Germany (including no problems with German custom)

- very good product

... all fine! Many Thanks! :)

Philipp
Saxony / Germany
Date: 2017-05-17

2 Gallons of Juice

My order was shipped quickly and packed well and arrived as scheduled. Thanks TurnTex!

 

Steve Pritchard
United States
Date: 2017-05-14

Cactus Juice

 Ordered my 1st gallon of Cactus Juice. It is almost all gone now. I have run several batches of really dry spalted maple, spalted hackberry and some super spongy oak in the last few days. It is all hard as a rock now and easy to turn. I am extremely happy with the cactus juice. I have tried other wood hardeners without much luck, they were messy, almost ruined my pump, and impossible to clean out of the vacuum chambers. The CJ washes out with warm soapy water with no problem. I am a believer!!!!!!!!!!!!!

Bill Gibson
Katy, Tx
Date: 2017-05-14

Excellent service!

My order arrived faster than expected. Curtis is an open and honest businessman and craftsman. He willingly shares his expertise with anyone who asks and stands by his products. 

Ryan C
Golden, CO
Date: 2017-05-14

Curtis....thanks

Hi Curtis......

Thanks for the help on CJ regarding Best Value Vacs.  They have updated their website and no longer state that CJ can harm their pumps.  Also, they have a photo of CJ as part of their site.  Maybe you are now supplying them with CJ. 

Thanks for the quick supply of the order.  I choose to work with you rather than other resin suppliers now that i have connected with you.  Great products and great service.  You must be a VERY busy man!

 

Carl Hill

 

Carl Hill
Wallace, ID
Date: 2017-05-14

Fast Service and great products

I love the Oven Tamer II Precision Temperature Controller with Auto Off Timer that I purchased from Turn Tex. This product works great and makes a toaster oven much safer and temperature stable when in use.

 

 

 

 

 

Dennis D.
United States
Date: 2017-05-14

Fast service

Excellent and fast service!!! Thank you Curtis!

Maria F Robinson
LUfkin, TX
Date: 2017-05-13

Business as it should be

We got things right the the first time.  I received what I ordered as promised.  What could be better?

Grateful Georg

Hans Georg Teepe
California
Date: 2017-05-13

Purchase Cactus Juice

I phoned to ask about Cactus Juice after hours. My call was answered and order taken. I mentioned my need in a hurry and all was taken care of and received the order in two days in good condition and the next day a request for the condition and a copy of the transaction. I will order again!!!!

Jerry Webb
Lubbock, Texas
Date: 2017-05-13

Excellent stabilizer and easy to use.

I recently purchased some Cactus Juice to stabilize some of my soft rocks. I know this isn't what Cactus Juice was intended for but using it to stabilize soft rocks is another option and proves its credibility as a stabilizing source.

Curtis O. Seebeck provides not only materials and techniques to help craftspeople achieve satisfaction using materials otherwise unusable but devotes many hours of personal time answering questions relating to correct equipment and procedures for stabilizing. Normally a recording would be the typical service one would expect these days.

Thanks Curtis for making it easier,

Don Davis

South Carolina

 

 

 

 

 

Don Davis
SC
Date: 2017-05-12

Great people.

Great people to do business with. Fast shipping. Top quality products.

Terry
Harrisburg AR.
Date: 2017-05-11

Juice

Ordered 4 gallons of cactus juice and got notice of shipment the very next day. Order arrived in prompt fashion and in excellent condition. My wife was shocked as to the weight as she was at home when it arrived lol. 

Thank you for the great service and product.

Gary 

Gary
Spanaway Wa.
Date: 2017-05-11

Cactus juice

Just starting with stabilizing and wanted to try cactus juice.  Ordered on line from the uk and was very pleased with the service and promp delivery.

Tony
Uk
Date: 2017-05-11

Great service!

TurnTex customer service goes above and beyond what I expected. The resources on their website offer complete information on how to use their products. And if I don't quite understand something, Curtis is available by chat or email to answer my questions. I feel like I am dealing with friends, not just a "company".

Cindy Drozda
Erie Colorado
Date: 2017-05-06

Very Happy

I am very happy with your cactus juice and your service.

V.J. McCrackin Bladesmith.

V.J. McCrackin
House Springs, MO
Date: 2017-05-06

First time user

My first order here was filled very fast and the cactus juice works great. Will be doing business again very soon.

Chris
Central Missouri
Date: 2017-05-05

Fast!

My last two orders of Cactus Juice showed up quicker than I would have ever expected!  If anyone does business online, TurnTex sets the standard!!

Gary
Omaha
Date: 2017-05-05

Great Service

I ordered more CJ and some fittings and order was received only 4 days later.  I am extremely happy with service and products.

 

Larry D Wagner
Jordan, AR
Date: 2017-05-05

Repeat ordering

I love the cactus juice and your customer service is great.  Thanks.

Bart Day
Buckeye, AZ
Date: 2017-05-05

Cactus Juice

This is my third one gallon container of Cactus juice. This is a great product that I will continue to use. The service, communications, and delivery is second to none.

Kim Jefferies
New Zealand
Date: 2017-05-04

Awesome!

Couldn't be happier!  I received unsolicited guidance from Curtis on a forum in regards to my old stabilizing setup.  Helped me out with some science and now my blanks are soaking up resin like crazy.  Greatly appreciate everything!

Jeff K.
SE Wyoming
Date: 2017-05-02

Came through again.

Thanks for getting cactus juice to me in such short order. You guys are the best.

 

Stormy Weathers
Medical Lake, WA
Date: 2017-05-02

Best Customer Service

Curtis continually provides outstanding customer service whether I'm purchasing a product or asking a question about another process. I especially appreciate him following discussions on FB in which i can gather information without bothering him directly. 

Jerry Butcher
New Franklin, Ohio
Date: 2017-05-01

Great product and service!

I tried a couple of resins for stabilizing and they did ok. Most were more expensive than the  cactus juice with no price breaks. Not only does cactus juice work great but the customer service is second to none. Curtis and his team provide everything needed to include coaching. Top shelf??

Mike Doyle
Washington State
Date: 2017-04-29

Another Cactus Juice order.

Received another order of Cactus Juice. I have made several orders from TurnTex and have been very pleased with them all. My vacuum chamber even came from TurnTex.

I highly recommend this company. Outstanding and prompt service and help is only a call away. 

Andy Ponder
Highland Village, TX
Date: 2017-04-28

Vacuum chamber

We ordered A vacuum chamber 6" by 12" and we order Alumilite slow and Alumilite white. Customer service was good. Look forward to getting things going with the vacuum chamber and the resin.

Troy Stoneking
Alaska
Date: 2017-04-27

Very pleased

Great service and very quickly dispatched and delivered to UK Will definitely be using again once I get through this little lot.

Scott Walker
United Kingdom
Date: 2017-04-27

Very Satisfied

Thank you for the fast delivery of my order. So many folks will not ship to Alaska, I thank you

D Tuttle
Kenai Alaska
Date: 2017-04-27

Feedback from a recent order

I recently placed on order for a gallon of cactus juice and 4 large jars of dye. Both were received in a timely fashion and the packaging was done well so that nothing was damaged upon receiving the package. Thanks for the great service.

Brian Neville
Levittown, Pa
Date: 2017-04-27

My new Vacuum Chamber

Good evening , I received my new vacuum chamber on Thursday last week and only had time to unpack the product.

 The fit and finish is very well done , I am impressed and very happy with the chamber.

There is a bit more to my story and I do believe that kudos are well deserved to for this company , the first chamber that was shipped was damaged in  transit I contacted Curtis at TurnTex and he kindly built another chamber and shipped it right away, thankfully the second chamber was in tack.

The customer service that was provide by Curtis is top notch and I would not hesitate to deal with Turn Tex again, it was a pleasure  and a very nice change  to deal with a company that not only cares about its product, but the customer as well. 

I do know that I will be ordering from this company again in the very new future.

Once again a big thank you to Curtis and the TurnTex team, a job very well done

George Daly
Orleans Ontario Canada
Date: 2017-04-24

Better than expected

I've purchased a couple items from TurnTex and will continue to do so. The customer service is above most places I have dealt with in the past. I have been more than happy with the products I've purchased and HIGHLY recommend them

Derek Scarborough
Massachusetts
Date: 2017-04-24

First time buyer

Recently bought am order of cactus juice to start attempting wood stabilizing. Order was shipped and delivered very promptly which I appreciate.  The one thing I am most please about is the detailed descriptions on the website and mailed with the product on how to optimistically use cactus juice and all the steps involved.  Will purchase more if all goes well.

Aarons k
Louisville ky
Date: 2017-04-24

Alumilite

Got the 16# kit. Fast shipping and great product. Thanks Curtis!!

Lonnie stanley
Date: 2017-04-23

Great Company

Curtis and crew are great. Rapid service and delivery.

He also gets back to me when I have a question.

Thank You Mike M.

Mike McVay
Garland, Tx
Date: 2017-04-23

Quality Product

I recently purchased the 6x10" vacuum chamber with the tool free anti-tip kit to increase what I can do with my pen turning hobby. There was a bit of delay due to Curtis' family vacation, which I expected since he posts things like that right on his webpage.  He followed up with a personal email explaining the backlog once he was back in the shop. As a general rule, this kind of service is the exception now a days, not the norm.

Vacuum chamber was actually bigger than I'd planned for, which is a good thing! I only ordered a quarter of Cactus Juice, so I need to order more before I can run my first batch of pen blanks! Looking forward to it.

Thanks, Curtis, for the great personalized service and for a really well made product.

 

R/Derby

Jim Derbyshire
Clcayton, DE
Date: 2017-04-22

A+++ service

fast shipping great product easy to use

Neal
Kansas
Date: 2017-04-21

Amazing to Work with

We absolutely love TurnTex products.  We have a Turn Tex stabilizing chamber and use cactus juice for our stabilizing. Customer service is A+ and we never have a problem with our orders.  Shipping is super fast!

Thanks!

Michael Presnell
Michael Presnell Custom Knives

Michelle Presnell
Weaverville NC
Date: 2017-04-21

Great!

Fast and excellent service as usual.

Andreas
Sweden
Date: 2017-04-21