Customer Comments

This was my second purchase, it was shipped right away as was my last order. Comes packed nice and tight with full directions on the product. Also any question I have ever had has been answered with sincere consideration of making sure I can use the product properly. This is an excellent company that I thoroughly enjoy doing business with

There is really not a lot more to say than that, but I will.  The crew down there at TurnTex is on top of their game.  Their orders are fast, accurate, and I always have the feeling that they’re doing all of this with a smile, ya know, sometimes you can just feel it in the level of customer service!  They are a small group but provide awesome products with their customers in mind.  I most highly recommend them.

A friend of mine recommended Turn Tex to me when I mentioned needing resin pigments and dyes and I couldn’t be happier he did! I was putting together a class and originally ordered supplies through Amazon but the ship time was weeks out. I decided to order from Turn Tex as well and had my order in a matter of days, even to Alaska! As soon as I got my package I started playing with the materials and was immediately impressed with the quality and brightness of the colors! Exactly what I was looking for and much better quality than what I had ordered on Amazon! I immediately cancelled my order with Amazon and will continue buying my resin supplies through Turn Tex! 

Excellent service. Orders processed and shipped as stated. Items delivered in good condition. Email on help needed I am new to stabilizing and a prompt reply was given.

Russ Peagler

I've never shopped somewhere, where the owner of the company actually talked me out of spending money. He saved me a few buck by letting me know which unit size would be the best for my needs.  Turntex has absolutely amazing service and I will definitely be buying from yall again

At best, I'm a casual user so I make a lot of mistakes. The guides on Curtis's web site are invaluable. I use Cactus Juice to stabilize most of the small pieces that I turn. It's a great product provided you follow the instructions. If you don't it's unforgiving.

I received my Cactus Juice gallon in a very reasonable amount of time. I placed orders for other products from around the country on the same day and this delivery got to me first.

Return customer. . . Fast shipping, almost here before I ordered it. I will be returning for more Cactus Juice and Alumilite in the future.

I use this resin for jewelry making. Excellent product. Repeat buyer and will continue to do business with Turntex in the future.

I recently got into stabilizing/casting/turning, and of course found this site. The cactus juice is an amazing product, and if one follows curtis’s detailed instructions and advice, the process is easy. For whatever reason, given the shipping time disclaimers I was expecting shipping to be somewhat slow; but to my delight he is like greased lightening. The level of customer service is truly exceptional; following up after each order urging customers to make contact with any questions or complaints. Gives the feeling of dealing with a small local business. Would highly recommend!

Curtis & Crew--thanks for the quick service!!  That tells me that y'all are well and able to work--happy to know, and hoping you can stay that way!!

Now i have to get some wood dried so we can use up a little CJ.  

earl

I have been a knife maker for a couple of years and recently decided to up my game by doing my own wood stabilizing. Since virtually everybody I follow on YouTube speaks highly of TurnTex products it was natural for me to check them out.  After reading their website I followed Curtis’ advice and bought a JB pump and the 6” chamber. My initial order of cactus juice included a few dyes and I was off to the races. Results so far have been good and I am now experimenting with double dying.  Recently I needed to order more juice.  Ship times are excellent- even to North Idaho. I am very pleased with both the products and the customer service.  

I bought a chamber from TurnTex for several reasons:

Chambers are made with care. The quality that other users state is true. These things are made excellently. They are sturdy, work great, and easy to setup.

Curtis’ reputation on International Association of Penturners.org is huge. I have read several forums on stabilization and he is everywhere, with helping in all forums from years back. 

Its a small business... although, I live in California, I try and support ALL small businesses. 

Quality in a person and product is always a solid card to play.

Thank you!

The vacuum chamber worked immediately out of the box. The shipping was lightning fast. I highly recommend TurnTex products.

Ordered a 8×24 chamber and juice and dyes... was pleasantly surprised to find it on doorstep within 2.5 weeks of ordering. 

Fast shipping, awesome service. great place to get all your casting supplies

Great products and awesome costomer support. I use both Cactus Juice and Alumilite and of course the vacuum pump saver. All my orders have been fulfilled quickly without delay.

My order was easy to order and arrived in a timely manner.

Product quality and price is excellent, however Curtis and his team consistently exceed all expectations in their customer experience. I’ll never use another product!

Curtis not only helps you find the equipment you need to get the job done but also makes  the much needed equipment and supplies that aren't readily available from other suppliers. 

I reciently purchased cactus juice, Alumilite and Dye from Turntex. The turn around was great (arrived before promised). Thanks for the great service.

Great service and communication for a great product. Ships very fast. You guys rock. My go to for all my alumilite products. Thank you

I have used Cactus Stabilizing Juice for several years. I have always had good results even with my first try's. I purchase it directly from TurnTex, two reasons, price point is good, secondly, service is outstanding!! For example, my last order I placed after lunch and by late afternoon my order was already in UPS hands. Wow! Look no further if you want a good wood stabilizer, TurnTex is were to go.

 

Great product. Great service and follow up. I highly recommend!

TurnTex is a well oiled machine. From the time I placed the order until the time I received my product I was made fully aware of each step. I very much appreciate that level of communication. Their website has tons of helpful information on how to best use their products and I have no doubt that if I did ever have an issue, which I have not, it would be promptly resolved. 

The best stabilizer out there, period! The customer service that Curtis provides goes above and beyond. I will always buy direct from Curtis!

Placed an order on a Friday afternoon. My order arrived on Monday. Thanks Curtis.  But, the real thanks go to your shipping guru Gaige. Thanks to all.

Lightning fast shipping!   High quality packaging! 

Ordered my cactus juice one day and was here the next.  Great response.  This is a quality product, and it works great.  I keep it in a refrigerator after activation, and it lasts a long time.

After viewing several videos on handle making, it was apparent that your product was the highest recommended for handle making. I have used your  product with great results.  My confidence now has risen to another level. Your product worked with very little effort. My handles now look great. Thank you. 

Im very happy with my purchase of cactus juice resin and dies. I just stabilized my first batch of wood a couple days ago and couldn't be happier. Just wish I would have got a glass lid vacuum chamber because mine actually cracked during the vacuum process. I would definitely recommend cactus juice to anyone getting into stabalizing. Great product and great customer service and it showed up a day early too. 

Curtis once again impresses me with his quality of service. I placed and order for some Alumalite slow and pigments and had them all on the 4th day. I wish all companies had his dedication to his customers. Thanks Curtis

Placed an order on-line. Afterwards realized I had made an error in  the order. Called shipping department and corrected the order. Received the correct product the next day. Great service and great response. Great company with great people. Thanks

After a melt down and a call to Turn Tex not expecting nothing but a chance to vent . Well without going into details , let me say that after a 15, 20 minute conversation not only did they make me a bit more educated , a whole bunch more happy , when I got off the phone I had the feeling that I had just ended a conversation with a new friend.   I am a happy camper.  Les Garbis, Big Island Hawaii  

I received some Stabilizing dyes as a gift - some of them were colors I could not use. I contacted Curtis and asked if I could exchange the dyes for things I can use, and he replied to my note at 10:30 on a Saturday night saying "Absolutely"!. 

I returned the dyes, Curtis promptly issued a credit, which I used immediately to order more Cactus Juice. Within a couple hours of placing my order, I received notice that my order had shipped, and the Cactus Juice was delivered 2 days sooner than the projected date. 

I am really happy to do business with someone who really looks out for the customer - I look forward to doing business for a very long time!

 

I have been using cactus juice on and off for several years and appreciate the sevice that comes with this great product. 

Nice to deal with someone who cares about their customers!

This stuff just works! 

I just started to stabilize my own wood, so I had better quality control of what went into my projects. And the freedom to better control colors of what was produced. From my first order service and shipping was same day, and got over to Houston the next. Cactus Juice and the Pigments that Turn Tex sells are of great quality, and the products work as stated. It is also a plus to help a fellow Texan and a small family owned and operated business.

Scott C. Caudill-Engineering And Design Concepts

I have spent many years in businesses where good customer service is of the utmost importance.  Therefore is easy for me to spot businesses that provide excellent service and also recognize those that don't.  I do not believe I have ever seen a business that takes better care of their customers than TurnTex.

I dare you to find another business that has quicker shipping, a higher quality product, or service after the sale that even comes close to what they provide. I have seen Curtis bend over backwards to see to it that each and every customer is fully satisfied. 

Basically, you will not find better anywhere. 

Thank you for all you guys do.

I have been using Cactus Juice for several years now and it’s the real deal.  I always get good results and if I have questions, Curtis is always available with great support.

I would like to say thanks for the great customer service from Curtis and his crew. TurnTex dyes are the best. 

Turnex is great to do business with, honest shipping and fast service. I got my order two to three day later in Alaska. Recommend Turntex to everybody that stabilizes material. 

I just received my first order and went right to work stabilizing some of my blanks.  Very easy to work with.  I'm already thinking I should've ordered more.  The website answers all my questions.  Great job and fantastic support!

Every order I have placed with TurnTex has been  met with prompt responses and quick shipment and I have always received them ahead of the estimated date and exactly as ordered.  The tutorials you have posted are also great for a hobbyist like me.  I really appreciate the great service you provide and you will continue to have my business!

Every order that I have received from TurnTex has arrived when they said it would.  The product is as stated.

The people who work here give fantastic service!

They answer all questions, wanting to make sure you understand. They truly desire to help you and walk you through the process.

I just received my order and everything looks great really well made and quick shipping to Canada very pleased with how easy it was!

I will be ordering more stuff in the future very good company to deal with. 

I've had an amazing experience ordering awesome products every time I shop with these folks and highly recommend Turn Tex. 

I have used many products from TurnTex. I'm always satisfied with the quality and thought that goes into everything. From packaging to the solid built Vacuum Chambers coupled with their great costumer service will keep me coming back.