Customer Comments

First time cactus juice buyer.

Great product. Great service and follow up. I highly recommend!

Scott Linn
Frisco tc
Date: 2020-10-23

A+ service

TurnTex is a well oiled machine. From the time I placed the order until the time I received my product I was made fully aware of each step. I very much appreciate that level of communication. Their website has tons of helpful information on how to best use their products and I have no doubt that if I did ever have an issue, which I have not, it would be promptly resolved. 

Jason Spence
Ohio
Date: 2020-10-22

The Best!

The best stabilizer out there, period! The customer service that Curtis provides goes above and beyond. I will always buy direct from Curtis!

Chris Tisi
Walhalla, SC
Date: 2020-10-20

Lightening Fast

Placed an order on a Friday afternoon. My order arrived on Monday. Thanks Curtis.  But, the real thanks go to your shipping guru Gaige. Thanks to all.

Don Ward
N Texas
Date: 2020-10-19

Just what i needed

Lightning fast shipping!   High quality packaging! 

Brian Bandtlow
cardiff CA
Date: 2020-10-19

Next day delivery

Ordered my cactus juice one day and was here the next.  Great response.  This is a quality product, and it works great.  I keep it in a refrigerator after activation, and it lasts a long time.

Jimmy Jenkins
United States
Date: 2020-10-19

Cactus juice.

After viewing several videos on handle making, it was apparent that your product was the highest recommended for handle making. I have used your  product with great results.  My confidence now has risen to another level. Your product worked with very little effort. My handles now look great. Thank you. 

John A. Leone
United States
Date: 2020-10-16

Awesome product

Im very happy with my purchase of cactus juice resin and dies. I just stabilized my first batch of wood a couple days ago and couldn't be happier. Just wish I would have got a glass lid vacuum chamber because mine actually cracked during the vacuum process. I would definitely recommend cactus juice to anyone getting into stabalizing. Great product and great customer service and it showed up a day early too. 

Gary Ohler
Ohio U.S.A
Date: 2020-10-12

recent order

Curtis once again impresses me with his quality of service. I placed and order for some Alumalite slow and pigments and had them all on the 4th day. I wish all companies had his dedication to his customers. Thanks Curtis

Jim Brock
sapulpa
Date: 2020-10-12

Quick change

Placed an order on-line. Afterwards realized I had made an error in  the order. Called shipping department and corrected the order. Received the correct product the next day. Great service and great response. Great company with great people. Thanks

Don
Houston
Date: 2020-10-11

cactus juice oops

After a melt down and a call to Turn Tex not expecting nothing but a chance to vent . Well without going into details , let me say that after a 15, 20 minute conversation not only did they make me a bit more educated , a whole bunch more happy , when I got off the phone I had the feeling that I had just ended a conversation with a new friend.   I am a happy camper.  Les Garbis, Big Island Hawaii  

Les Garbis
United States
Date: 2020-10-10

Great Service, Prompt Shipping

I received some Stabilizing dyes as a gift - some of them were colors I could not use. I contacted Curtis and asked if I could exchange the dyes for things I can use, and he replied to my note at 10:30 on a Saturday night saying "Absolutely"!. 

I returned the dyes, Curtis promptly issued a credit, which I used immediately to order more Cactus Juice. Within a couple hours of placing my order, I received notice that my order had shipped, and the Cactus Juice was delivered 2 days sooner than the projected date. 

I am really happy to do business with someone who really looks out for the customer - I look forward to doing business for a very long time!

 

Kevin C.
Round Lake, Illinois
Date: 2020-10-10

Great sevice

I have been using cactus juice on and off for several years and appreciate the sevice that comes with this great product. 

Ryan Benes
United States
Date: 2020-10-09

Excellent service

Nice to deal with someone who cares about their customers!

Charles
Poughkeepsie, NY
Date: 2020-10-08

Stabilizer

This stuff just works! 

Jim Pritchett
United States
Date: 2020-10-08

Perfect Service. Great Products.

I just started to stabilize my own wood, so I had better quality control of what went into my projects. And the freedom to better control colors of what was produced. From my first order service and shipping was same day, and got over to Houston the next. Cactus Juice and the Pigments that Turn Tex sells are of great quality, and the products work as stated. It is also a plus to help a fellow Texan and a small family owned and operated business.

Scott C. Caudill-Engineering And Design Concepts

Scott Caudill
United States
Date: 2020-10-06

Excellent as expected

I have spent many years in businesses where good customer service is of the utmost importance.  Therefore is easy for me to spot businesses that provide excellent service and also recognize those that don't.  I do not believe I have ever seen a business that takes better care of their customers than TurnTex.

I dare you to find another business that has quicker shipping, a higher quality product, or service after the sale that even comes close to what they provide. I have seen Curtis bend over backwards to see to it that each and every customer is fully satisfied. 

Basically, you will not find better anywhere. 

Thank you for all you guys do.

Troy Carroll
McCalla Alabama
Date: 2020-10-05

Love Cactus Juice

I have been using Cactus Juice for several years now and it’s the real deal.  I always get good results and if I have questions, Curtis is always available with great support.

Bob
Kentucky
Date: 2020-10-04

TurnTex dyes

I would like to say thanks for the great customer service from Curtis and his crew. TurnTex dyes are the best. 

Tim
Chattanooga
Date: 2020-10-04

Turnex is great to do business with, honest shipping and fast service. I got my order two to three day later in Alaska. Recommend Turntex to everybody that stabilizes material. 

Troy Stoneking
North Pole, Alaska
Date: 2020-10-01

Great Product!

I just received my first order and went right to work stabilizing some of my blanks.  Very easy to work with.  I'm already thinking I should've ordered more.  The website answers all my questions.  Great job and fantastic support!

Peter Mastroianni
Gulfport MS
Date: 2020-09-29

Great service

Every order I have placed with TurnTex has been  met with prompt responses and quick shipment and I have always received them ahead of the estimated date and exactly as ordered.  The tutorials you have posted are also great for a hobbyist like me.  I really appreciate the great service you provide and you will continue to have my business!

Collin Reckman
United States
Date: 2020-09-28

Order received when promised

Every order that I have received from TurnTex has arrived when they said it would.  The product is as stated.

Dale
Utah
Date: 2020-09-28

Fantastic service

The people who work here give fantastic service!

They answer all questions, wanting to make sure you understand. They truly desire to help you and walk you through the process.

Rex Bradburn
Palm Bay FL
Date: 2020-09-26

Easy peasy

I just received my order and everything looks great really well made and quick shipping to Canada very pleased with how easy it was!

I will be ordering more stuff in the future very good company to deal with. 

Gord
Canada
Date: 2020-09-25

ALWAYS AWESOME

I've had an amazing experience ordering awesome products every time I shop with these folks and highly recommend Turn Tex. 

Ricky Shaw
California
Date: 2020-09-24

TurnTex Products

I have used many products from TurnTex. I'm always satisfied with the quality and thought that goes into everything. From packaging to the solid built Vacuum Chambers coupled with their great costumer service will keep me coming back.

Tommy
Oklahoma
Date: 2020-09-24

Very pleased

Shipping is fast, and the Cactus Juice is an excellent product. What surprised me the most was that Aluminite epoxy was in stock at Turntex and not at the Aluminite website. I will be ordering more products from you in the near future.

Mike Daciuk
Maryland
Date: 2020-09-22

Quick turn a round

fast shipping and a quality product đź‘Ś great job. 

Claude Womack
Conroe Texas
Date: 2020-09-22

Super Service

Placed order online and received order within two days. Product is everything Curtis claims. I work with lots of worthless wood in bowl turning and I get in trouble anytime I try to cast resins without first stabilizing with Cactus Juice first. It's worth every penny to save time and effort when casting wood in resins.

Don Snowden
Houston, Texas
Date: 2020-09-21

Highly Recommend

Very informative and friendly. Faster turn around time than expected. All products have met or exceeded my expectations. 

Carrol Lewis
Texas
Date: 2020-09-21

Love almost all of it

I have really enjoyed the couple of times I have talked to you. I am having success with all the wood that I stain and stabalize. But I xant get the midnight blue to soak up. I have left it under vacuum for 2 or more days amd then soaked up to a week. And the color just doesn't soak in. I have used the black and the teal amd clear with success. But the blue is just kicking my butt. Hoping to finally meet you in person at the meet in LA this year. But anyone thatbask me about how to get started i just plug in your website and tell them to ask the master.

 

Scott Harris 

Scott D Harris
United States
Date: 2020-09-20

Great product

 Products are easy to use and work great.  Check out the video on each product.  Wonderful customer service.  I've been a customer for 5+years. I do both stabilizing and casting. Wish I had known about this stuff 20 years ago.  Would have saved me a small fortune in knife handle metal.  You can make handles with about anything you can get dry and into the pot or mold. 

Terry Wright
United States
Date: 2020-09-20

Absolutely FANTASTIC

Exactly as described and amazing all around. The juice proof chamber is amazing and well made. The pump save is a great investment, and cactus juice is a wonderful stabilizing medium. 

the advice and info provided by Curtis male stabilizing wood not only easy but enjoyable.

 

thank you for what you do! 

James

James clevenger
Ferndale Washington.
Date: 2020-09-19

Works as promised

I bought vacuum chamber and cactus juice. I am starting off with pen blanks and bottle stops. I stabilized different types of woods and bonded well with Aluminite resin. I love the results. The instructions are clear and easy to follow.
Dean Beaty
Illinois
Date: 2020-09-18

Great Service

Great service as always, packaged very well and shipped ever so promptly. Always answers any question in a very timely manner. Loyal customer here for many years to come.

Craig Alderman
US
Date: 2020-09-18

Outstanding Company

Curtis is very helpful with any information you may need. Faster than expected on my order. Great products for stabilizing your wood blanks. 

Glen
Date: 2020-09-14

The epitome of what customer service is all about!

No matter how big or small my order is, Curtis and his crew are all over it and it usually ships out the same day. Not only that, but Curtis’ willingness to answer any question and provide support is unmatched. I’d recommend Turntex to anyone. Great products and great service. They have a customer for life!

Tony Herrera
L.A., California
Date: 2020-09-14

Good job

Timely order arrives packed securely.

Thanks

Ken

Ken Zimmerman
Wy
Date: 2020-09-12

Big Brother to 1st Vacuum Chamber purchased 2013

Seen a lot since purchasing my 4" x 14" vacuum chamber and CJ in 2013. Same quality and service as then and feel all the love still in all the products Curtis is associated with. It saddens Me when I read posts from wannabe competitors bad mouthing TurnTex products. Curtis you are The Godfather of wood stabilizing and if not for you I would still be sending pen blanks to Arizona and waiting 2 months like was the case in the years before CJ. Now with the 6" x 14" Big Brother I can stabilize and dye my box blanks so I can learn to thread chase. Thanks again Curtis.
Bill
Lewiston, Idaho
Date: 2020-09-12

Great service.

Great service. The packaging is clean and simple. And the delivery is prompt. And i got a sticker and a nice pamphlet. 

Daniel Howe
United States
Date: 2020-09-11

Very satisfied with Turntex products

I have been using Turntex Cactus Juice and vacuum chamber products/accessories for approximately two years.  Cactus Juice is extremely effective at making worthless wood usable and I am extremely satisfied with the vacuum chamber and accessories that I have purchased.  In addition, customer service is quick, responsive, and they stand behind their product.  I highly recommend this company and their products.

Robert J Wyle
United States
Date: 2020-09-11

Great service.

As usual, items shipped fast and great products. Have ordered from them several times, each time has been the same, great.
Antonio Genovesi
United States
Date: 2020-09-10

My Business

I own a resin - wood turning business. Curtis's Turntex company offers almost everything I use for my business. Cactus Juice - Alumilite - dyes - you name it! I for one have used Turntex now for about 2 years and I am so glad I found them. Need advice on something? Curtis is the man! I once explained to him my issue and within 15 seconds,, he gave me the problem and the answer to help me.. You think you can get this anywhere? For me,,, Turntex is the only way to go! NEXT?

Gary Spruill
Azle, TX
Date: 2020-09-07

5 Gallons of the best Stabilizing Resin on the Planet!

Cactus Juice is my go to stabilizing resin and that is because I know that it is of the best quality and the customer support provided by Turntex_LLC is superb. I know when I place an order for Cactus Juice that I will be receiving a product that produces the best and most consistent results every time I use it. I highly recommend this and all other products that Curtis and his incredible team offer!

 

Ken 

Marana, AZ

Kenneth Hand
Arizona
Date: 2020-09-06

I love Cactus juice!

After extensive testing, I can only say that there is no comparable resin in Europe to stabilize wood! Just perfect!

Stefan
Germany
Date: 2020-09-05

Excellent

We ordered Alumilite from TurnTex and are very pleased. Delivery was unexpectedly fast, next day. The turn around was fantastic and we're very happy with the product. The website was also very easy to navigate with plenty of product information. Thank you.

Scott Turner
Dripping Springs, TX
Date: 2020-09-03

Works as expected.

Worked on some knives with our youth group, we ordered the knife blanks already made due to limited tools. But they all got to pick their own wood to make scales out of and we used this stuff to make some great custom scales. Gave them more to do as part of the project to make it feel like it was really their own knife they made. Worked as planned and polished up beautifuly.

Chris
Date: 2020-08-31

Best new business investment

Earlier this year I bought a stabilizer chamber from Turntex. My goal was to discover if it would be possible to ad another facet to my farming business. It was. Curtis helped and guided me through the acquisition process and has been helping me through learning how to use the chamber and complete my setup. I am now able to expand a relatively small farming and forestry business into something bigger, by using my available resources better. Thanks a lot for your professionalism and attention to your customers, Curtis. It's been a pleasure doing business with you.
Janus Gertz
Denmark
Date: 2020-08-31

Amazing

Easy, fast and helpful what else can you ask for?!

Greg Wirth
Littleton, CO
Date: 2020-08-30