Customer Comments

Purchase price

I thought wth 2 gallon purchase price per gallon was less I'm sure l did soething wrng. Your Cactus juice is a great product.

C Stivison
Logan
Date: 2017-05-18

Fast service

Excellent and fast service!!! Thank you Curtis!

Maria F Robinson
LUfkin, TX
Date: 2017-05-13

Business as it should be

We got things right the the first time.  I received what I ordered as promised.  What could be better?

Grateful Georg

Hans Georg Teepe
California
Date: 2017-05-13

Purchase Cactus Juice

I phoned to ask about Cactus Juice after hours. My call was answered and order taken. I mentioned my need in a hurry and all was taken care of and received the order in two days in good condition and the next day a request for the condition and a copy of the transaction. I will order again!!!!

Jerry Webb
Lubbock, Texas
Date: 2017-05-13

Excellent stabilizer and easy to use.

I recently purchased some Cactus Juice to stabilize some of my soft rocks. I know this isn't what Cactus Juice was intended for but using it to stabilize soft rocks is another option and proves its credibility as a stabilizing source.

Curtis O. Seebeck provides not only materials and techniques to help craftspeople achieve satisfaction using materials otherwise unusable but devotes many hours of personal time answering questions relating to correct equipment and procedures for stabilizing. Normally a recording would be the typical service one would expect these days.

Thanks Curtis for making it easier,

Don Davis

South Carolina

 

 

 

 

 

Don Davis
SC
Date: 2017-05-12

Great people.

Great people to do business with. Fast shipping. Top quality products.

Terry
Harrisburg AR.
Date: 2017-05-11

Juice

Ordered 4 gallons of cactus juice and got notice of shipment the very next day. Order arrived in prompt fashion and in excellent condition. My wife was shocked as to the weight as she was at home when it arrived lol. 

Thank you for the great service and product.

Gary 

Gary
Spanaway Wa.
Date: 2017-05-11

Cactus juice

Just starting with stabilizing and wanted to try cactus juice.  Ordered on line from the uk and was very pleased with the service and promp delivery.

Tony
Uk
Date: 2017-05-11

Great service!

TurnTex customer service goes above and beyond what I expected. The resources on their website offer complete information on how to use their products. And if I don't quite understand something, Curtis is available by chat or email to answer my questions. I feel like I am dealing with friends, not just a "company".

Cindy Drozda
Erie Colorado
Date: 2017-05-06

Very Happy

I am very happy with your cactus juice and your service.

V.J. McCrackin Bladesmith.

V.J. McCrackin
House Springs, MO
Date: 2017-05-06

First time user

My first order here was filled very fast and the cactus juice works great. Will be doing business again very soon.

Chris
Central Missouri
Date: 2017-05-05

Fast!

My last two orders of Cactus Juice showed up quicker than I would have ever expected!  If anyone does business online, TurnTex sets the standard!!

Gary
Omaha
Date: 2017-05-05

Great Service

I ordered more CJ and some fittings and order was received only 4 days later.  I am extremely happy with service and products.

 

Larry D Wagner
Jordan, AR
Date: 2017-05-05

Repeat ordering

I love the cactus juice and your customer service is great.  Thanks.

Bart Day
Buckeye, AZ
Date: 2017-05-05

Cactus Juice

This is my third one gallon container of Cactus juice. This is a great product that I will continue to use. The service, communications, and delivery is second to none.

Kim Jefferies
New Zealand
Date: 2017-05-04

Awesome!

Couldn't be happier!  I received unsolicited guidance from Curtis on a forum in regards to my old stabilizing setup.  Helped me out with some science and now my blanks are soaking up resin like crazy.  Greatly appreciate everything!

Jeff K.
SE Wyoming
Date: 2017-05-02

Came through again.

Thanks for getting cactus juice to me in such short order. You guys are the best.

 

Stormy Weathers
Medical Lake, WA
Date: 2017-05-02

Best Customer Service

Curtis continually provides outstanding customer service whether I'm purchasing a product or asking a question about another process. I especially appreciate him following discussions on FB in which i can gather information without bothering him directly. 

Jerry Butcher
New Franklin, Ohio
Date: 2017-05-01

Great product and service!

I tried a couple of resins for stabilizing and they did ok. Most were more expensive than the  cactus juice with no price breaks. Not only does cactus juice work great but the customer service is second to none. Curtis and his team provide everything needed to include coaching. Top shelf??

Mike Doyle
Washington State
Date: 2017-04-29

Another Cactus Juice order.

Received another order of Cactus Juice. I have made several orders from TurnTex and have been very pleased with them all. My vacuum chamber even came from TurnTex.

I highly recommend this company. Outstanding and prompt service and help is only a call away. 

Andy Ponder
Highland Village, TX
Date: 2017-04-28

Vacuum chamber

We ordered A vacuum chamber 6" by 12" and we order Alumilite slow and Alumilite white. Customer service was good. Look forward to getting things going with the vacuum chamber and the resin.

Troy Stoneking
Alaska
Date: 2017-04-27

Very pleased

Great service and very quickly dispatched and delivered to UK Will definitely be using again once I get through this little lot.

Scott Walker
United Kingdom
Date: 2017-04-27

Very Satisfied

Thank you for the fast delivery of my order. So many folks will not ship to Alaska, I thank you

D Tuttle
Kenai Alaska
Date: 2017-04-27

Feedback from a recent order

I recently placed on order for a gallon of cactus juice and 4 large jars of dye. Both were received in a timely fashion and the packaging was done well so that nothing was damaged upon receiving the package. Thanks for the great service.

Brian Neville
Levittown, Pa
Date: 2017-04-27

My new Vacuum Chamber

Good evening , I received my new vacuum chamber on Thursday last week and only had time to unpack the product.

 The fit and finish is very well done , I am impressed and very happy with the chamber.

There is a bit more to my story and I do believe that kudos are well deserved to for this company , the first chamber that was shipped was damaged in  transit I contacted Curtis at TurnTex and he kindly built another chamber and shipped it right away, thankfully the second chamber was in tack.

The customer service that was provide by Curtis is top notch and I would not hesitate to deal with Turn Tex again, it was a pleasure  and a very nice change  to deal with a company that not only cares about its product, but the customer as well. 

I do know that I will be ordering from this company again in the very new future.

Once again a big thank you to Curtis and the TurnTex team, a job very well done

George Daly
Orleans Ontario Canada
Date: 2017-04-24

Better than expected

I've purchased a couple items from TurnTex and will continue to do so. The customer service is above most places I have dealt with in the past. I have been more than happy with the products I've purchased and HIGHLY recommend them

Derek Scarborough
Massachusetts
Date: 2017-04-24

First time buyer

Recently bought am order of cactus juice to start attempting wood stabilizing. Order was shipped and delivered very promptly which I appreciate.  The one thing I am most please about is the detailed descriptions on the website and mailed with the product on how to optimistically use cactus juice and all the steps involved.  Will purchase more if all goes well.

Aarons k
Louisville ky
Date: 2017-04-24

Alumilite

Got the 16# kit. Fast shipping and great product. Thanks Curtis!!

Lonnie stanley
Date: 2017-04-23

Great Company

Curtis and crew are great. Rapid service and delivery.

He also gets back to me when I have a question.

Thank You Mike M.

Mike McVay
Garland, Tx
Date: 2017-04-23

Quality Product

I recently purchased the 6x10" vacuum chamber with the tool free anti-tip kit to increase what I can do with my pen turning hobby. There was a bit of delay due to Curtis' family vacation, which I expected since he posts things like that right on his webpage.  He followed up with a personal email explaining the backlog once he was back in the shop. As a general rule, this kind of service is the exception now a days, not the norm.

Vacuum chamber was actually bigger than I'd planned for, which is a good thing! I only ordered a quarter of Cactus Juice, so I need to order more before I can run my first batch of pen blanks! Looking forward to it.

Thanks, Curtis, for the great personalized service and for a really well made product.

 

R/Derby

Jim Derbyshire
Clcayton, DE
Date: 2017-04-22

A+++ service

fast shipping great product easy to use

Neal
Kansas
Date: 2017-04-21

Amazing to Work with

We absolutely love TurnTex products.  We have a Turn Tex stabilizing chamber and use cactus juice for our stabilizing. Customer service is A+ and we never have a problem with our orders.  Shipping is super fast!

Thanks!

Michael Presnell
Michael Presnell Custom Knives

Michelle Presnell
Weaverville NC
Date: 2017-04-21

Great!

Fast and excellent service as usual.

Andreas
Sweden
Date: 2017-04-21

Great Service and Products

We use Cactus juice and Alumilite daily and the service at TurnTex assures me that i can get the products i need quickly. I even choose to drive down sometimes just to see them and show my appreciation. Thanks for the great service.

Kelley Williamson (Craving Vapor)
Austin Texas
Date: 2017-04-20

On time on target

I had trouble getting my shipping straight. Gaige sent me personal emails and even called me to get it right.  Got my order in only three days.  I'll be coming back when I need more product.

Stormy Weathers
Medical Lake, WA
Date: 2017-04-16

quickest and best stablilizing product

quick shipping, easy to use product

mike
spokane wa.
Date: 2017-04-14

Great service and product.

Over the past 2 years I have gone through over 15 gallons of this stuff and will continue ordering from turntex.com.

Great product but even better customer service.

 

Ethan Cook
Minneapolis. Minnesota
Date: 2017-04-14

Great product and quick shipping!!

Cactus Juice is a great product!! Allows me to use practically rotten wood and I love that there are no strong solvents involved. 

The shipping was incredibly fast! 

i am very happy with my purchases!!

Matthew
NYC
Date: 2017-04-14

I love this stuff.

I love Cactus Juice, I am on my second order, it all works good. My step father carved little monkeys out of peach pits, but it was so thin they would break. After stabilizing with the cactus juice, he hasn't had one break. This is a great product, I recommend with 5 stars.

Tom
Gadsden, AL
Date: 2017-04-13

Prompt shipping

Great service at good prices and lots of good info on the website.

Barry Bassett
Grace, Idaho
Date: 2017-04-13

Excellent

In all my orders I've placed I've never had one problem.  Shipping is extremely fast and service is top notch.  My definite go to for my supplies.

Alvin Ogea II
Kinder, Louisiana
Date: 2017-04-13

Very quick shipping

Received my Cactus Juice even before my vacuum pump arrived from amazon and both were ordered the same day!  Getting everything set up and ready to go has taken some time but my first batch of wood out of the juice and cooked off yesterday and started turning today. I could not be happier with the cactus juice and how it turned some soft and marginal punky wood into a great project bowl! Thanks very much and I will highly recommend this to anyone who has soft and punky wood sitting around the shop!

Dirk van Straaten
Mesa Az.
Date: 2017-04-12

feedback

It took quite awhile to get my chamber.  That said, I was okay with it when I had information explaining where it was in manufacture and estimated delivery time.  Product is great and I look forward to more purchases with you. Maybe there is a way to distribute better information for orders that are going to take considerably longer than expected.  As a business owner here in Idaho I appreciate feedback as well. I hope the tone does not express frustration or anger as neither of those emotions exist.  I only offer this advice as something to look into to make your operation better for you and your customers.

Thanks

Jan Vaterlaus

Jan Vaterlaus
Boise Idaho
Date: 2017-04-10

Great support and good reply

First of all I need to thanks the excellent support that Turn Tex Woodworks gave to me.

As i was traveling to the USA for a short period I requested to make the delivery in only a short window, and it was done as it was agreed and only paying for the cheapest delivery option.

I have not try the product yet, but as soon as I try it I will inform the results.

 

Thanks!

Regards

Juan

Juan Mezzadra
Argentina
Date: 2017-04-09

Looking forward to ordering more soon

Thank you for the great quality products. I'm looking forward to purchasing more from you soon.

Jason
Indiana
Date: 2017-04-09

Thank You!

Dear Curtis,

was a little apprehensive regarding shipping, customs etc as I am in Europe.  I am pleased to say though, that delivery worked like a charm.  The shipment arrived just a week after I ordered it, perfectly packed and customs cleared to my door.  That was absolutely perfect. Now I am excited to get to work with the resin... 

Many thanks for the super service and my very best wishes to you and your team.

Mark

Mark Huttner
Landsberg, Germany
Date: 2017-04-09

Very quick delivery

Extremely quick delivery. Almost as quick as local delivery 

Thanks 

Kaj Stokkeland
Norway
Date: 2017-04-07

Great Service

Their response and shipping were excellent. They notified me of a short delay and offered me options on my order.  I responded and they were very responsive and I received my order very quickly.  I am very pleased with vacuum chamber and I have used it to make some great things.  I would highly recommend this company.

Paul Porter
The Villages, Fl
Date: 2017-04-07

Alumilite Order

I have ordered items multiple times from TurnTex over the last couple of years.  Each time I order it is processed and shipped quickly!  I have never had an issue and I highly recommend buying from Curtis.  This time I ordered Alumilite and once again it was shipped and received very quickly.  Thanks TurnTex your quick and reliable service keeps me coming back. 

v/r

Wayne

Mount Jackson VA

Wayne Sharp
Mount Jackson VA
Date: 2017-04-07

Great service, great product!

This is my second time ordering Cactus Juice Stabilizing Resin from Curtis and both times the shipping was prompt, communication is great, and I can tell that I am doing business with someone who cares about their business. The stabilizing resin is great and helps immensely when turning woods that would otherwise be too hard turn without stabilization. Another great transaction, all around. Thanks!

Jesse Engel
Fort Collins, CO
Date: 2017-04-06