Customer Comments

Great service with a personal touch!

I received my order in a very short time. Ordered on a Saturday and received it on the following Tuesday. I ordered components to build a vacuum chamber. Every piece is of high quality. I am looking forward to doing business with TurnTex in the future.

Nathaniel Adams

Nathaniel Adams
Lytle, Tx
Date: 2016-09-27

love your stuff

AWESOME  STUFF.. i love it.  Thanks, i will be ordering  more materials .. love your products and your service is top notch!!!!!

Jesse

j
california
Date: 2016-09-27

Good as Gold

Well folks, after six or eight orders (lost count) from Turntex, I am as delighted as usual with the speedy service!

Rob Roby  Lathe of Heaven

Rob Roby
Lanesville, IN
Date: 2016-09-27

Great customer service!

Always a pleasure to do business with a company that has great customer service.  When you deal with TurnTex you get the product as well as knowledge of how to best use it.  

Hardy hobbs
Seguin, Texas.
Date: 2016-09-26

Never disappointed.

I have never been disappointed with or had a bad experience with TurnTex or its owner Curtis. They are always helpful, easily accessible, and very knowledgeable. They carry only the best products , And are always striving to improve both are products, availability, and customer experience.  You simply cannot go wrong with Turn Tex. 

Mark Seymour  PenTactix.Com

Mark S
Florida
Date: 2016-09-26

great product an service

This is my second order of cactus juice, 2 gallons each order.  The product works great, and it was delivered amazingly fast from Texas to Delaware.  I placed my last order online on a Friday and received it on Monday.  I've used the cactus juice to stabilize pen blanks, both dyed and clear.  Very satisfied.

Glenn Friedenreich
Ellendale, Delaware
Date: 2016-09-26

Too Much Heat - Tank baked with our would !!

Wonderful Customer Service!  We failed to understand the temperature at which cactus juice would cure!  Bless Curtis for helping us out.  We had our wood cure in our tank!  Big oops and terribly hard to try and chip out!  Destroyed our tank which Curtis replaced at no cost.  Wonder customer service!  Went above and beyond to help us.  Thank you Curtis!!

Ronald Scherbarth
Athens TN
Date: 2016-09-25

Oven Tamer

I ordered an oven tamer from turntex  to help with my oven temps .  Very fast shipping and packaged very well . Great instructions on how to set up .  This product works great . Set it and forget it .  Great product from a great company . I will be buying another one for a second oven . 

Troy Krueger
Mn
Date: 2016-09-24

Great Service

I'm just getting into casting and decided to try Aluminite , I already knew of TurnTex and Curtis as I've been stabilizing wood with Cactus Juice for a little while now . Ordered the Aluminite , it was shipped fast , arrived within 2 days . I also made some hdpe molds and a pressure pot rack based on Curtis's drawings in the help section . Turn Tex has been a big help making my stabilizing and casting experience a pleasure , thanks Curtis .

Herb Holmes
L. I. NY
Date: 2016-09-22

Great product & service

Thanks for your quick response & shipping. I have been successfully using your Cactus Juice Stabilizing Solutions for about six months to stabilize a material that will not stabilize well with other products on the market. Rest assured I will be ordering more.

Guy Hielscher
Nebraska
Date: 2016-09-22

10/10

Bought the 8lb alumilite kit. Prices are on par or cheaper than everywhere else I looked, and turntex comes recommend by a few YouTubers I follow. My order shipped promptly, and I received exactly what I ordered. 10/10, will likely make future orders.

Devin
Vancouver British Columbia
Date: 2016-09-21

Curtis is the Best

I have purchased several items from Curtis, including the oven tamer and have spent a lot of time in conversation with him.  He is always happy to answer any and all questions, (even tough ones) and is completely thorough with his answers.  His products are flawless, his packing and shipping excellent.

In terms of customer service, there is none better.  In terms of his dedication to his work and his products and his customers, you'll look far and wide, high and low to find anyone better.

Without reservation, I highly recommend Turn-Tex and Curtis O. Seebeck - order with confidence.

Mark Lindquist  |  LINDQUIST STUDIOS

 

Mark Lindquist
North Florida
Date: 2016-09-21

Very easy to use

I tried this for the first time this weekend on some black walnut It turned out very nice i soaked for 36 hours after vacuum should have Lift it for a week though would recommend this highly love the final results.

Jonathan Sechrist
Cana ,VA
Date: 2016-09-20

New to Stabilizing.

I am new to world of stabilizing, introduced by a friend. I like the Cactus Juice and it's ease of use. When I had a question, I went to the web-site, which is great. I appreciate that the site provides so much information on product, frequently asked questions, I haven't stumped the site yet. 

 Thanks

Kelly B.
Green Bay, WI>
Date: 2016-09-19

New to Stabilizing.

I am new to world of stabilizing, introduced by a friend. I like the Cactus Juice and it's ease of use. When I had a question, I went to the web-site, which is great. I appreciate that the site provides so much information on product, frequently asked questions, I haven't been stumped the site yet. 

 Thanks

Kelly B.
Green Bay, WI>
Date: 2016-09-19

Oven Tamer Purchase

I had to buy this to kill my curiosity about it. After using it for a while now I wonder how I worked without it. This is one priceless tool for both drying and stabilizing wood. I used my own test equipment to test it's accuracy and the data logger says it never varied more than 0.3 degrees from the set temperature. Anyone who does this type of work knows what an improvement this is over the 30 degree temperature swing I was getting before using the Oven Tamer. My oven is new and I was quite amazed at how inaccurate the oven was by itself. This Oven Tamer has to be my best purchase of the year so far. At least until I get my new larger chamber :).

Tom
Central Florida
Date: 2016-09-19

Catus juice

Product is great! Easy to order online. Very nice people to deal with if you have any questions or problems. Fast shipping.

Terry
Harrisburg AR
Date: 2016-09-19

Fish guts and blood

On a recent fishing trip to Alaska I used a knife made from ATS 34 with walnut handles stabilized with cactus juice.  We cut the gills of all fish that came into the boat.  After a week of use the walnut handles showed no staining or color change due to blood and guts from Salmon and Halibut.  Great protection.

Dennis Macieski
Idaho Falls
Date: 2016-09-18

Great Service!

I originally ordered a gallon of Cactus Juice through Amazon. I had no experience with stabilizing, but I started having so much fun with it, I decided to get a full 4 gallon stock directly from TurnTex. Turn around on my order was amazingly fast. I'm very satisfied and will be doing much more business here. Curtis Seebeck was quick and happy to answer questions I had and I've found all kinds of blogs and videos that are full of information and ideas. I'm finding that about the only limit on this is my own imagination. Great company to do business with!

Terrence
Northern Ohio
Date: 2016-09-18

Great service

Quick order professionally packaged and great product 

 

Lee
Virginia
Date: 2016-09-16

Great Experience!

ran into Cactus Juice and wanted to experiment.  a quick visit to their site and an order, was filled in one day and arrived 2 days later.  Perfect results!!  Love it and the company. -

 -Rick Medlen, CEO  GarageSkins, Inc.

Rick Medlen
Albany, Oregon
Date: 2016-09-16

Great system!

Saw several stabilizing systems on line and YouTube when making my decision.  When I came across Curtis' system I was sold.  So far I have no complaints.  Curtis and his crew run a great company with excellent customer support.  Many of the parts are made in-house which is also a great thing to know that most everything your getting was made and assembled here in the U.S.  Per the conversation I had with Curtis, I bought the 4" x 16" unit and also bought the feet for the unit which was a really good idea.  I also went ahead and purchased a JB vacuum pump from out of Aurora, IL.  They have made in America pumps and very good customer service too.  The TurnTex cactus Juice is great and easy to work with.  All these above combinations make for a pleasant and efficient process.  No gassing issues with the pump.  No smell issues with the Cactus Juice and no issues with my chamber.  So far I cannot see giving TurnTex anything less than 5 stars.

Chad K.~ CK Knives
Western WA.
Date: 2016-09-14

Flawless service

Received my order very quick, as always. Orders(and that is not my first order) are always going out fast. But I would like to say that I have never seen such a high quality service from any, I mean ANY other company. Curtis is available on all of the forums where potential customer might have a question and he helps everyone. He is also a member of a lot of FB groups which are related to stabilizing. I see that he helps his customers to answer to all their questions(related to stabilization). Curtis also helped me couple of times in questions related to vacuum pumps and repair. To say it in simple words... you buy from Turntex, you can talk to the owner of the company and he will help you. Done. The Best.

Stepan Polyak
Staten Island, NY
Date: 2016-09-12

Good so far!

I'm a knife maker that always used materials that didn't need to be stabilized or I'd buy stabilized knife scales, which can be expensive.   I bought a vacuum chamber with the intention of stabilizing my own knife scales. I've already processed a few batches and have gotten great results. Redwood lace burl nearly quadrupled in weight.  Fit and finish of the vacuum chamber is solid and i expect to get a ton of use out of it. I'm sure it'll out last the pump I bought.

 

B Allen
Utah
Date: 2016-09-12

Best Customer Service

I am fairly new to casting, and he did everything he could to help me. I have now made several purchases and my products were shipped very quickly. The products are top notch. Will only order from here. God Bless!

Curt Branson
Bonne Terre Mo
Date: 2016-09-11

Great customer service

I'm stationed in Germany. I tried ordering alumilite from their website but shipping was crazy expensive. Ordering alumilite clear from Turntex is cheaper and easier. Great customer service. Thank you

Steven
Bitburg, Germany
Date: 2016-09-11

Great service!

Quick service, fast mailing, able to chat with the owner! Curtis provides a top notch service and fantastic product. offers help on use of the products he sales and very fast. 

Thanks Curtis! 

Mike Doyle
Washington State
Date: 2016-09-10

I like the Juice!

After ordering a chamber and pump, I made my first order of Cactus Juice.  Shipping was very quick, with my order arriving just 2 or so business days after my order.  My first stabilization project was on some oak call blanks.  The lumber had been in the weather for an unknown amount of time.  Actually, It was a throw away at a nearby saw mill that I got after they kindly gave me permission to dig through their scrap pile.  Anyway, the lumber was pretty far gone, weighing far less than what a good piece of oak should.  On the up side, it had been in water for some portion of time during its existence, and the rays had turned a dark color, giving the wood a unique, striking appearance when turned.  Too bad 75% of my turnings with the stuff failed due to the poor condition of the wood.

Enter the Cactus Juice.  I stabilized several blanks of this wood.  Excitement got the best of me, so I stabilized without oven drying first.  No matter, though.  It stabilized beautifully, though it took forever to stop bubbling.  All of my blanks held up to the rigors of turning after stabilization.  The stabilized wood is very hard, but it cuts and finished beautifully.    In fact, I didn't even apply an additional finishing product. A good sanding and buffing with tripoli and white diamond produced gorgeous results.

I highly recommend Cactus Juice.  So far I have found it very easy to use and quite forgiving of minor mistakes (like forgetting the oven drying).  I will be placing an order for more very soon, and adding dyes to the process.

 

Brian Avery
Calhoun, Georgia
Date: 2016-09-10

cactus juice!

I have heard a lot of good things about cactus juice so I thought I'd give it a try. up until now I have used the minwax wood hardener for my knife handles I used it in the same manner as the cactus juice by means of a vacuum pump and cure it in a toaster oven. the results have been ok. the cactus juice out performs it by miles. I want to add some color to my next batch of scales and as soon as my email regarding dyes is returned I'll be coloring and stabilizing a variety of beautiful woods for my knife handles. I also wanted to add that the shipping was excellent. my juice arrived two days after I ordered it.

mike
Michigan
Date: 2016-09-08

Very responsive on shipping product. Good info on website.

Very responsive on shipping. Good info on website. 

Wayne Mckee
Baton Rouge La
Date: 2016-09-07

Thank you

Rarely do I comment on a product or service that I receive - I firmly believe that payment is sufficient - especially if I'm a repeat customer! However, in this case, your product (Cactus Juice) is GREAT. It performs perfectly! Long shelf-life. Great cleanup - soap & water. And, best of all, a Human to answer questions. Octavio

Octavio Aguiar
Sebring, FL
Date: 2016-09-06

Great prices fast shipping!

I ordered an 8lb kit of Alumilite and some dyes. Fast shipping and great prices! 

I don't know if user error or what but while squeezing my black dye my dropper lid shot off and black dye went everywhere. Maybe I squeezed too hard? Maybe I'm suppose to open the nipple more before?? Either way that's not a reflection on Curtis or his products. Guess I'll be picking up some more dye soon once I need more supplies. 

My Comment:  You need to cut the tip of the dye bottle before use.  This is stated in the dye description with a yellow background  on the page where you place the order.  I am really sorry you had trouble, though.

Drew B
North Texas
Date: 2016-09-04

Amazing company

I just got into stabilizing wood. This company is the greatest source for all your stabilizing needs. Fast shipping and great prices.

Bruceb
Warwick, RI
Date: 2016-09-04

Customer Recommeded

Just a short note to leave my two cents from once again a great experience with my latest products from TurnTex. The customer relations received from your small company is outstanding. The products are first rate and your shipping is Extremely fast.

A Small business who cares about customer service and their customers satisfaction is becoming harder to find in this day of the large impersonal megaplexes. So TurnTex you have a customer for as long as you are in business and I am able to make pens and pen blanks.

Thanks for the service.

Rick Wakefeild
Minnesota
Date: 2016-09-04

The best product, shipping and service

This is the absolute best company to deal with ever, FROM THE BEST PRODUCTS, THE FASTEST SHIPPING, AND THE BEST CUSTOMER Service i have ever dealt with! I have called at 2am expecting to leave a message for the next day, when the owner of the company answers my call, helps me with my issue,  and stayed on the phone teaching me better ways to complete my project! I will never use a different product, and this is the only company i will deal with for any of the products he carries! Jim Lowder

Jim Lowder
Kaufman Texas
Date: 2016-09-03

Buy with confidence

As always another fine experience dealing with your wondrous company. You guys are always looking out for your customers and making sure that our orders are correct and shipped out to us very quickly.  Top notch communication with their customers for a small company is impressive. 

Great job turntex. Just my two cents  from a customer for life.

Rick
Minnesota
Date: 2016-09-03

Awesome Product and customer Service

I have been wanting to stabilize wood for a couple years, Myself and A Buddy said lets do this. Being one who never go slow we bought 4 Gallons of cactus juice with out ever have used it but had read all the reviews. Mind blowing, within a Week we were ordering more and on a call with Curtis. He Answered all of our questions and helped us dial it in. We are new to this and every new batch is better than the last. Within I think a month we have gone through 10 Gallons out of 12. Just ordered some Alumilte for hybrids. Now we are looking at building bigger vats to do bigger things and having a blast doing it.

Curtis and his people who get orders out are beyond top notch they are the absolute best I have dealt with. And Living In Alaska I have to order lots of things off the web. Awesome , just Awesome.

Thanks so Much,

Bill
Alaska Woodcrafters

Bill Poole
Anchorage, AK
Date: 2016-09-02

Good Stuff

This was my second order of Cactus Juice.  The first gallon worked great. My order came quicker than I expected. Great service, great product.

Eric Huish
Mesa, Arizona
Date: 2016-08-31

Cactus Juice

cactus juice. I am a bladesmith. I use cactus juice to stabilize wood for knife handles. It works great and I get fast and good service from Turntex. Thank You V.J. McCrackin.

V.J. McCrackin
House Springs, MO
Date: 2016-08-31

Awesome !

Great company -built by someone that cares ! Need help ? ask ! Need a quick answer ? Call ! Need a great stabilizing Product ? Order! Need it Quick ? This is the place ! Curtis has my business and recommendations, In fact I will be spreading the word about TurnTex and talking briefly about  stabilizing with Cactus juice  in my process of making hybrid blanks at our next club meeting.    

Bob Franklin
Colorado
Date: 2016-08-31

Awsome Product

I bought my first 1/2 gallon from Amazon liked it so much I bought 2 Gallons From Curtis  I have been dying sycamore and Maple using Cactus Juice. I have never talked to Curtis I learned how to use Cactus Juice on YouTube. I enjoy stabilizing so much I just bought 4 more gallons. I am selling my  blanks my customers love them. The product is easy to use and makes a great product.

Darrell Donaldson
Swanton Maryland
Date: 2016-08-30

First order fom TurnTex!

Fast delivery and great service! used Cactus Juice for the first time and the result was perfect.

Thank you TurnTex! 

Anders Bull
Trondheim,Norway
Date: 2016-08-30

Very Helpful

TurnTex was very helpful not only in picking out the right products, but also with some tips and tricks to help me get the look I'm going for. Thanks Curtis!

Ryan Price
Orlando
Date: 2016-08-29

Shipping abroad

The resin and dyes arrived promptly at the shipping location in the USA, just over the border @ Pembina. ND. where I picked it up.

May I suggest to put a copy of the bill of sale in the parcel?

Thanks to NAFTA there was no duty on th contents, the contents having been produced in the USA.

I was able to show my VISA bill to verify the cost. I paid the usual sales tax and off I went.

Thanks for your excellent service!

Peter Markesteyn

P.S,

I know I should have printed a copy of the bill of sale to bring along......

My Comment:  We do include a Commercial Invoice for all orders shipped internationally.  Domestically, this is seldom ever needed.  This was a unique case with unique needs and we certainly can take care of this for you on future orders if you let us know in the comments section.

 

 

 

 

 

 

 

Peter Markesteyn
Winnipeg, Manitoba, Canada
Date: 2016-08-29

Best Service Ever!!!

The Service I have received from TurnTex with every order is simply phenomenal.  Every order is processed quickly and shipped out in a timely manner.  Prices are great on all the products.  Any question you have are quickly answered and Curtis will reach out to you anytime to help however possible.  I don't think this man ever sleeps.  I had a problem with some Cactus Juice, my fault, and he called me and stepped me through some things to try to correct my issues and everything worked great.  I will always buy my stabilizing, dyeing and casting products from TurnTex.  You would be a fool to buy somewhere else.

Chris S.
Front Royal, Virginia
Date: 2016-08-26

Loyal Custumer

I've purchased a large chamber, many gallons of both cactus juice and Alumilite, and pretty much all colors of dyes. Curtis delivers, every time. You can count on his quality, dependability and consistency. I highly recommend TurnTex. 

Brian Unruh
Louisburg, KS
Date: 2016-08-25

Great customer service - again

I had a couple of questions about Alumilte clear after my first attempt was a little less than stellar. Curtis came back in email in just a couple of minutes with suggestions on improving the process. He even mentioned some Alumilite products I could use that I don't see him carry. To me that shows a lot of integrity and care for his customers. Turntex will be my go to company for all my cactus juice and Alumilite needs.

James Damm
Colorado Springs
Date: 2016-08-22

Great service

I ordered the Alumilite and it shipped same day. Arrived right on time. I haven't had a chance to work with it yet but I'm confident it will work great based on the videos. 

David Fischer
Fredericksburg va
Date: 2016-08-22

High quality

I am very pleased with my purchase of your vacuum chamber.  I also appreciate all the thorough information you provide concerning the stabilizing process and your information concerning vacuum  pumps.

Kim klobucher
Bainbridge island, wa.
Date: 2016-08-20

Order

Quality product!  Fast shipping!  Thank you Curtis!

Heath
Knuckles
Date: 2016-08-18