Customer Comments

Dont have a clue what all I am doing with my chamber but me and the kids have loved the trial and error. Lots of people to help us along the way. Need to sit down and watch a few more videos. Didnt bake long enough on my first cast. That was a fun and funny disaster that me and my children enjoyed. Thanks again for the great product and the advise. Would recommend you to anyone. Scott Harris

Very nice of you to offer help to people hurting from the Covid shutting down people's normal work.

Every one needs to keep this in mind when they need something and use the vendors who tried

to help those that need it.

These guys have what you need and ship it fast! "Turned" me into a repeat loyal customer! :)

Thank you TurnTex! I always appreciate your prompt response and your effort to provide a variety of resin casting supplies.

Just received a 4"x14" vacuum chamber, a gallon of Cactus Juice, and a ton of dyes. I am very excited to start stabilizing! The vacuum chamber is of top notch quality. Very solid, very good workmanship.

The instructions that came with the equipment were very clear, well written. I also appreciate the help section on the website. I feel very prepared as I embark on this new project.

I have also read other feedback of excellent customer support (until midnight on weekdays? Wow!), so I am comfortable that if I have a question I will be able to get an answer. 

Thanks for a high quality product, and excellent support.

 

 

I purchased. 6” vacuum chamber and some Cactus Juice, communication was outstanding, they kept me informed if the shipping plans, the unit was individually verified before shipping.  Quality is excellent and any questions are answered.

I played around with the cactus juice with a friend who helped me to save a punky piece of burl. In it's natural state it was unusable. After stabilizing with Cactus juice I will be able to turn a beautiful bowl. I found Curtis to be helpful and responsive to questions and the website is full of good tips and info. I'm now a loyal customer and look forward to purchasing a stabilization chamber in the future. It's nice to know that there are still companies out there with excellent products, support, and integrity. Thanks Turn Tex!!!

Hello, I've received your shipment, thank you! I do not know English and do not want to express myself in public. Hope you are forgiving of that. Using translate right now to say that I am satisfied with the service and hope to return in the future.

Greetings

José M Mansisidor 

 

Ordered supplies and more juice from TurnTex, great service, fast shipping and I sent a message to get an extra bottle to store colors, and I would gladly pay. Got the extra bottle at no charge.

Also, called Curtis on using Part B Alumilite Slow that was about 2 years old, and the consistency of heavy goo. His suggestion of warming in hot water was the trick. Got 100% use of the resin as a result.  Great service from a  man who knows his business and our hobby better than just about anyone. 

I also used his chamber for degassing a little silicone, perfect. 

Highly recommend his products, services and supporting his business whenever you can, I do.

 

I am extremely happy with the Cactus Juice product and the results. It works as advertised and clean up is a breeze. I will definitely be using this product for all my future needs. 

ordered 2 gallons of the cactus juice was very happy with the fast shipping and great product will definitely be doing business with this company again

I am somewhat new to turning, stabilizing and resin casting and I have found this site to have most everything I need and if I ask a question I get a reply usually within 24 hours!  Great customer service and quality products!  Highly recommend!

Made working with spunky and rotten wood a dream. I have turned some nice pieces because cactus juice made it possible. Thanks TurnTex

I recently placed my 1st and 2nd order with turntex! Shipping was spot on - very fast. I feel this is a down home honest company. Don’t ask me why I feel that way - I just do. Maybe it’s because I see Curtis respond to A LOT of questions on forums I read as well as how often Zac mentions this company on his videos as well as live feeds! Anyway, I’m glad I tried them and will buy everything they offer that I am looking for moving forward!

 

Jon Hood

I Got just what ineeded in a jiffy! Thaks TurnTex!

I purchased some alumilite and cactus juice and couldnt be happier with the price and shipping. Actually the whole experience was great!  Will be ordering again when i need more! 

Have been buying from TurnTex for atleast 5 years, Always pleased with products. Shipping is awesome, quick and affordable and i live in middle of nowere Alaska.

I like to use drift wood and some types of tree bark for making pens. The colors and patterns you get from these materials is incredible. A lot of the drift wood

is very soft and some times breaks apart in your fingers. Cactus Juice gives me the ability to work with these materials and turn out some incredible pens.

Thanks very much.

This is a great company and great product. I had some Cactus Juice that had sat around for 2 years and was no longer hardening.  I contacted them and bought enough hardener to bring it back to life!  Thank you so much. 

Cactus Juice was delivered within the time frame given. I use enough juice to cover the blanks entirely plus about an inch, weight the material down or provide some method of keeping the material from floating. I pull just under 30" Hg and have been having good success when keeping vacuum on continuous until no bubbles or very few very small bubbles are visable and then shutting off the vacuum and allowing the blanks to stay in the jusice for double the hours under vacuum. I use a gram scale and toaster oven to bake the blanks dry by roasting the blanks at 200 degrees and periodically check weight until the blanks are no longer loosing weight, letting the blanks cool before submerging in the juice.

This is the only product I will ever use for stabilizing. Works exactly like it's supposed to every time, customer service is excellent. Shipping is expensive but that's not their fault. This is a great company, and I'm happy to support them.

I received the gauge and plumbing for the vacuum chamber and they were in good condition. Your company was recommended by Randy Coates and he didn't disappoint. I'll be ordering Cactus Juice and some dyes in the near future. Regards, Wendell Roquemore

Recently tried to get Cactus Juice in Australia without sucess at all. Contacted Turn Tex to see if they had other surpliers in Australia. Curtis told me he could supply me direct. The online order went super smooth and the freight from the US to Australia was reasonable. Curtis ensured everything went smoothly his end. I got the two bottles within a week and a bit. I am super happy with the customer service and product. I will most likely be purchasing future requirements directly. A very happy customer indeed. 

As always your product and customer service are above and beyond awesome! Thank you! 

Service is always prompt and thorough.  Orders are processed quickly and error free!

A pleasure to do business with!

Ordered late Sunday, and the order was still shipped on Monday, I assume after all the other weekend orders. Customer service and the product has always been impeccable. 

Curtis is the man when it comes to stabilization products and knowledge plus he genuinely cares about satisfied customers.

Had a problem stabilizing some wood, which was totally my fault, and was able to reach Curtis who took time to explain to me exactly what had gone wrong and how to avoid it in the future. I ordered additional Cactus Juice and I had it within three days. Also, let me know if I needed additional information to feel free to contact him. Customer Service sold me on Turn Tex! George

Just getting into resin casting and wood stabilizing and found what I needed to get started at TurnTex.

 

Quick shipping and everything was in stock.

 

Will be ordering again.

Great products, excellent customer service, quick turn-around for orders placed and orders received. Vacuum

chamber arrived in perfect condition and was very well packaged. Thank you for an excellent product Curtis.

 

Bobby McCarley

Used for a few years now, products do what they are supposed to do and have been happy with them.

Service is #1 also

Thank you for the same day shipping.. We have been using Cactus Juice for alot of years. 

It never disappoints I need this order quickly to fill an order and these days orders are far

and few. 

Thanks

Angie Mabe

I love TurnTex because there's no secrets, the products and information are the best clearest and highest quality ever.

   I'm in the process of learning how to stabilize burl wood for knife handles.  My first attempts come out okay but not what I wanted.  What I'm trying to do is double  dye with two different colors.  I think that I need to add more dye to get the deep color I'm looking for. 

 

 

 

I have had a 4" vacuum chamber for sometime.  I wanted a 6" as well.  Curtis allowed me to but just the 6" chamber and interchange the controls between chambers.  Both work amazingly!!!

I use TurnTex for Allumilite and Cactus Juice.  Their shipments are always very fast and the products are great quality and exactly as advertised.  I look forward to ordering from them again and again.

 

-randy

I recently placed an order, which was shipped very quickly. The chamber I purchased, is made perfectly. You can tell Curtis takes pride his his quality control. One of the things I was most happy about, was all of the resources provided on the website. It made such an easy path to purchase the right pump, and make sure everything was taken care of before I started. Thank you so much again for everything!

Quick shipment on my order and great follow-up. Thanks for the help.

I ordered the vacuum chamber 8inch diameter. It functions flawlessly. Very easy to stabilize wood with cactus juice. Pen blanks look great

I have not had the opportunity to use the casting molds I bought yet but they arrived very quickly. I am excited to try them out!

I placed my order 9:52am and my order was packed for shipping in less than 30 minutes. The communication at this company is awesome. I received my package in 2 days. This was my first time and I will be recommending to all my crafting friends!!!

Curtis and the Turntex team rocks! Always supplying a great product and they care about their customers and the maker community! Curtis has been amazing though the pandemic, helping everyone to keep on making beautiful things for the world during these troubled times.  

Placed my order and it was quickly shipped and rec’d.  You might think what the big deal is but getting supplies to Alaska is a real challenge and having a company like TurnTex is someone I will continue to order from and recommend.  Also I recently ordered a vacuum chamber and I can not wait for that to be shipped.  

Found this company mentioned in numerous places, but Zac at NV Woodwerks highly recommended and I would have to agree with him, plus he is a great source of information.

Great product from a great company.  Have used the stabilizer for a number of years with great results every time!

Good to know I can buy local.

Two gallons of Cactus juice and five dyes ordered from Japan on May 22 arrived on May 30. The Turn Tex service, which ships within hours of ordering, was wonderful. Perhaps customs is passing through without any worries and problems. Isn't it volatile so can I fly? Unfortunately, one of the dyes (gold) that arrived at me jumped out of the lid and contaminated the other dye containers in a bag that contained only the dye. When I gave feedback on that, the general manager immediately mailed me (gold) and 4 other labels. I arrived today. The goodness of Japanese services is being evaluated, but TurnTex's services may be at the same level or higher. A reliable company. Thank you very much! I will do my best to make a good work.

Even though the shipping cost calculator did not figure the cost right. I split the  order to 2 separate orders to get the shipping cost down. However  the orders got combine and I was only charge for the shipping of the first order (2 gallons of Cactus Juice) refunded the  shipping cost of second order ( 1 Bottle of dye). Great service and nice to have a person in the loop instead of all computerized.

 

As always, quick to get through the online ordering site, got both orders a few days later. Always figure Curtis is there to answer any questions, so no worries.

A couple of clicks on my phone and few days later it’s on my porch.  It like magic!  Thanks again

Sometimes to buy products in US and import to Argentina can be a headache. Turntex personnel makes easy with their patience and kindly. Muchas gracias desde la Patagonia!