Customer Comments

Ships FFFAAAAAASSSSSTTTT!

  • My best praise for Turn Tex is, that I never have to worry about this product performing as advertised, and arriving promptly after an order.
  • Most times it ships same day order placed.
  • Bruce Stephens ,Missouri
Bruce Stephens
SW Missouri. USA
Date: 2019-09-17

Excellent customer service

Gaige went above and beyond to ensure that my package was shipped at the lowest shipping cost possible, refunded me the difference in shipping, and managed to get my order out same day.

As a small business owner myself, the savings, prompt shipping, and exemplary customer service were greatly appreciated. 

Chris Hamelin
Goderich, Ontario, Canada
Date: 2019-09-14

I Like Turntex!

Excellent product,  excellent information with it,  and best of all excellent small company service! Keep it up! 

Randall Koehn
United States
Date: 2019-09-14

Resin

I have purchased Resin from  Turn Tex multiple times and also purchased Catus Juice as well. Its always good service and fast shipping. This new order of Resin will be used in a class I am going to teach for my wood working group this month. 

Troy
North Pole, Alaska
Date: 2019-09-14

Amazing product!

I'm a moderate to heavy use of cactus juice going through at least a couple gallons per month lately. Every order I receive arrives well packaged and sealed and is of high and consistent quality. Thank you for providing such a terrific product and always being available to thoroughly answer questions!

T.B. Malloy Woodcrafts

Tim Burns
United States
Date: 2019-09-14

Fast Cactus Juice

Received my order in just three days here in Indiana and one of them was a weekend. Turn Tex has great info with their videos!

WAYNE N BYERLEY
USA
Date: 2019-09-13

Takes too long

I will be the first to admit that I don't have much patience but this takes way to long. My first batch I cooked in the oven for 24 hrs. and then started the vacuum. It vacuumed for 24.5 hrs. and I gave up waiting. There were still bubbles coming up so I figured I did something wrong, live and learn! My second batch, again, 24 hrs. in the oven and then the vacuum after the cool down. Its deja vu all over again! After 26 hrs. I still have bubbles, bubbles and more bubbles. I turn the vacuum off and let it soak. I can't do this, takes too long. 

Can't say enough about the willingness of TurnTex to offer their help. This is an uncommon attitude in the business world today, unfortunately. 

Gene Gray
United States
Date: 2019-09-12

Excellent as always

Excellent product and even better customer service! Thank you as always.
Austin
Date: 2019-09-12

great job!

Ordering the materials online was easy.  Checkout went well.  I was notified when the order shipped.  It arrived very quickly and was exactly what I ordered!  Thanks!

Stephen Pegler
United States
Date: 2019-09-11

Cactus juice

Very fast shipping it took four days get to my order from shipprd from Texas to Vermont. A++ on shipping cj

 

Craig
Vermont
Date: 2019-09-10

Great service

Super quick, packaged well. Great service. Happy to keep ordering. 

Rob sanchez
Carlsbad, Ca
Date: 2019-09-09

Great service and better products!

I recently made my first purchase and the service was excellent. I ordered 4 gal of stabilizing resin and a pump saver. The pump saver is built great, the resin works like a gem, couldn't ask for more. Will be coming back for more soon!

Daniel Hice
United States
Date: 2019-09-09

Great product

I'm a repeat customer for the Cactus Juice stabilizing resin, which continues to please.  I also purchased a vacuum chamber plumbing kit and lid for building a bigger vacuum chamber, and these products made it easy.

 

I also love that Curtis answers the phone personally and helps to quickly resolve any issues and answer questions.

 

I'll be back!

Addison
Charleston, SC
Date: 2019-09-06

All good

Super fast shipping and great products. Thank you
AlexanderSwieczkowski
Georgetown Texas
Date: 2019-09-06

Ideal

Cactus Juice is so perfect at stabilizing wood that it has become an industry standard. The company's customer service goes far above and beyond. Great instructions and tutorial videos, fantastic customer service, and the best prices out there. It's pretty amazing that someoe out there really tries.
David Berman
United States
Date: 2019-09-05

Great stuff and fast shipping

The cactus juice is great stuff and with the dyes makes great stabilized wood or what ever else you need stabilized. Shipping is super fast.

Jeff Liskow
Coldwater Michigan
Date: 2019-09-05

A great experience

I recently ordered a number of wood stabilizing items. My order was processed promptly and shipped quickly. There was an great instruction sheet enclosed as well. I have a tendency to vote with my wallet and if I'm not satisfied I go elsewhere. These folks will have my business for a long time.

Gene Martin
US
Date: 2019-09-05

Great Product

First of all, thanks for the extremely fast shipping all the way to Saudi Arabia. Secondly, when I first looked into stabilizing, I've visited many forms and watch numerous videos; surprisingly,  no one and I mean no one recommended any other product. In all honesty, I bought cactus juice with ease in my mind that it is going to work, and what do you know, it really does. 

Thank you so much for the great customer service and the amazing product. 

Hashem A.
Saudi Arabia
Date: 2019-09-03

Volume Purchase saves $$$

I'm a serious woodturner, and have gone through my first quart of Cactus juice already, so I ordered the two gallon unit at a volume discount. Since it comes un-catalized, I can set the other gallon aside and wait until it's need. My wife suggested I try to sell it to another member of our local Club, but I might need the second gallon for myself!! LOL  The order came poackaged well, and is an acceptable amount of time. There was no leakage from either jug. I'm very happy with my purchase, and will order from TurnTex again. They have several products besides the Cactus Juice that I use, like dyes for coloring the Juice.

Shopman Dave
United States
Date: 2019-09-02

Great product can't live without it

Shipping in large flat rate boxes is genius

Raymond Lee
United States
Date: 2019-09-02

Will definitely be a returning customer

i was very pleased with my order got everything I needed in one place and it arrived quick I will be purchasing more wood stabilization products in the future 

Justin Mangrum
Lake village AR
Date: 2019-09-01

Glad I Ordered Here

First time ordering and will definitely be buying again. Speedy reply to any questions and my order shipped the same day. If you are looking for somewhere to get your casting supplies, it's hard to beat turntex.

Robert H
Anchorage AK
Date: 2019-09-01

Beginning Stabilization and Casting

I am just starting to stabilize wood and add alumilite to my turnings.  I found the TurnTex website very helpful in getting me going and their prices are very competitive.  I will definitely order more supplies from them in the future.

Richard Slosky
US
Date: 2019-09-01

The best

These guys are the best!! Took care of my problem and got my order to me faster. Thanks guys. Definitely my new place to go for products.

Clay Kapanjie
Pa
Date: 2019-09-01

xx

I received the order very quick, delivered in good shape. Haven't used it yet but I am sure it will be just fine.

Fred

Fred L Minker
United States
Date: 2019-08-31

Great small business

Owning a small business also, I choose to shop small business. Turntex has great friendly service and wicked fast shipping. I will continue shop with them for as long as they will have me. 

Gabriel Mccord
United States
Date: 2019-08-30

Cactus juice and alumilite

Hello,

I am a small business owner/sole proprietor of Rush Custom Callers. I hand turn and tune individual game calls one at a time on my lathe. I cover a large genre in what I call my audible arsenal of game calls. Covering water fowl (duck/goose), whitetail deer, predator, and turkey. I often use cactus juice and alumilite clear for many of my game calls. I couldn’t be happier with the ease of use with these products and how durable they are. I was most impressed with how well the alumilite mates to the surface of the stabilized wood while turning on the lathe after casting. Very durable!!

Thanks for making a great product!

Sincerely, 

Brian Rush

DBA- Rush Custom Callers

Brian Rush
Upstate NY
Date: 2019-08-29

Great Customer Experience

Curtis  and Turntex are always there for you when you need them.  From prompt order filling and delivery,  to helping solve issues that may arise.  Top Notch !!

Andrew Nedder
United States
Date: 2019-08-27

Great Service

Odered 2 gallons of Catus Juice on Wednesday night and received them on Saturday by USPS.That faster than I can get anything from Amazon. But that is the way it is in Hawaii.
L Catron
Hawaii
Date: 2019-08-26

Great Product and Service

Great Product and Service. Curtis and his staff are Top Notch. I've been a customer for many years
Jim Curnow
US
Date: 2019-08-25

Amazing

Order one day,,,,,,,,,Delivery the next!!!!! Even though I am in  Texas, that is Amazing delivery!!!

 

Bill Kimbrough

william a kimbrough
United States
Date: 2019-08-25

Consistently great service!

Curtis, as always was able to be reached directly for questions prior to my order. Amazingly fast turnaround on my chamber and Cactus Juice. Chamber quality is top notch, and though I consider myself handy, it’s beyond what I’d have done for not much more than the cost of parts.
Tim Rinehart
Blairsville GA
Date: 2019-08-25

Great products and the best customer service around

I’ve now made several purchases from Turntex and every time is the same. Immediate email response to order, shipped the same day and follow-up email.

Great products, I will continue to do business with Turntex

Matthew Hatton
Bakersfield Ca
Date: 2019-08-24

Pump Saver

As usual Turntex' service is second to none. I ordered my pumpsaver and had it in 3 or 4 days. I buy from Turntex because I know Curtis stands behind his products. The quality of his products are top notch. I will without a doubt continue to deal with Turntex for all my stabilizing needs.

Jim Rockwell
Florida
Date: 2019-08-24

Top Notch Service

I place my resin order on a Friday afternoon. I had already received my order when I returned home from work on Tuesday afternoon.

I could not be happier with the service and quality of product delivered.

Todd Fipps
Texas
Date: 2019-08-22

Good things to say...

Hello, Curtis. I've tried to call you a couple three times...and yes...afternoon...but I am assuming you're a working man! 

 

My wife bought me a vacuum chamber from you for my birthday. The order number was 29457.

It's been great and the wood is stabilizing wonderfully with the cactus juice. Some of the pens I've turned on here: https://www.instagram.com/mallin_pens/

I also gathered some driftwood from Galveston Island...making a video for YouTube on how to stabilize it and make hybrid pen blanks...and ultimately pens! I call you out (positively, of course) in the video...and I will link to your site as well.

Bill Mallin
Houston, TX
Date: 2019-08-19

Cactus Juice Purchase

I placed my order, within a couple hours it was shipped.  That is amazing service.  I’ve heard a lot about cactus juice but never tried it.  I am getting together with a small group of Women turners and we are going to give it a test.  I’m sure we will be happy with the product.

Thanks for great service

Joan

Joan Busby
Louisiana
Date: 2019-08-19

Recent order

Always a pleasure to to business with, fast sipping and a great product, very helpful with what I needed

Brian Parsons
South Charleston, WV
Date: 2019-08-18

Excellent experience

I would highly recommend this company to anyone interested in quality products and super fast shipping.

Donald Seals
Joshua
Date: 2019-08-18

Awesome product

Curtis and staff were GREAT to work with. Very good customer service. I recommend to everyone!
Bill Kirk
Richardson, Texas
Date: 2019-08-17

Great

Arrived on time product is a stated haven’t used it yet

Gary
Michigan
Date: 2019-08-15

A+++

The  Cactus Juice works like a charm. Soft punky wood us a thing of the past. Curtis is just awesome.  He answered all my questions (sorry Curtis) promptly thru private email. Customer service is spot on!

Wolfgang Lembcke
Pacifica
Date: 2019-08-15

Stabilizing made easy

The stabilizing chamber came with everything need to start your project (you can find a decent pump on Amazon). I was up and running in about 10 minutes. You will not find a better stabilizing chamber anywhere. 

Jason Polk
Plant City, FL
Date: 2019-08-15

Amazing

I ordered a gallon of juice yesterday.. Came UPS TODAY. I know I am in Texas, and so are they, but that is just 

amazing customer service... Curtis strikes again...

 

Bill Kimbrough 

william a kimbrough
United States
Date: 2019-08-14

Well made setup and instructions are complete and easy to follow

I ordered the vacuum chamber to begin with and then decided it would be a good idea to order the pump saver before I attempted the stabilizing process. It's a good thing I did - I ran my first batch through yesterday, by following the instruction booklet. The pump saver caught what would have been in my pump right off the bat, but everything else went well I think from there.. Instructions in the booklet were excellent. I stabilized some walnut that had been in a barn for years and years and was given to me when the owner passed away. It had been in my basement shop for several more years.  I really like the look of walnut pen blanks, but I've had a couple crack before thinking that stabilizing might be a good idea. The process took longer than I had hoped, but I think it went well. I emailed Curtis and he recommended soaking the blanks for a week or so after stabilizing, (since they are walnut) so they're still sitting in he chamber soaking. I would recommend these guys for everything. The chamber and everything that goes with it is excellent and easy to use with the instructions being so complete. They are excellent in responding to any questions you might have if you don't see your question on the website. 

John Connett
United States
Date: 2019-08-12

1st time purchase

I purchased some cactus juice for the first time and the service is top of the line. I recieved the package within a few days and loved the detailed instructions given. I will purchase more products from this company!
Bryce Graves
Bella Vista Arkansas
Date: 2019-08-12

great service

Great service with very fast shipping.  Thanks Curtice    TED

Ted Blahunka
Hebron,IN
Date: 2019-08-12

2nd order

Just ordered my second gallon of stabilizer. As before it arrived on time and in good condition. I am really enjoying cleaning out my wood handle scale drawers and getting familiar with this process.

I have been hording beautiful woods for several years. Being able to use some guestionable pieces has got my enthusiasm up and I have been running a good deal through the stabilizing process. And, it's fun.

Thanks Curtis for making a fun and profitable, product you don't have to be  a chemist to use. 

Bruce W Stephens
Southwest Misouri. USA
Date: 2019-08-11

Great service

Order was prompt, the resin is Always great!  Check out the Turntex dyes, you won’t be disappointed

Ryan Scheske
MI
Date: 2019-08-09

Best of the best

it’s easy to hear from anyone that stabilizes that cactus juice is the best product on the market, in fact I’ve never heard a professional using anything else. What you don’t hear is about the best customer service ever. Curtis doesn’t just sell products, he cares about his products, business, and most importantly customers. My first gallon I ever bought, I messed up, I did something it clearly says not to do but I just didn’t think about it. I called Curtis just to make sure my mistake was the only thing it could have been. He said yes it was but still worked with me to resolve. Not many companies doing the amount of product he does can you call and talk to the owner on his cell phone. Buy from Curtis and turntex, you wont be disappointed. 

Jared Permenter
Arkansas
Date: 2019-08-09