Customer Comments

  Turntex has certainly passed the time test. Some products and company's seem to break down over time. The product does not live up to the claims or the business becomes distant from the costumer. At Turntex that is not the case. The products maintain a superior quality. The personal attention that Curtis and Gage demonstrate is 5 star. It seems that customer satisfaction and success are more important than profits. I appreciate their constancy and personal attention. 

    JLC 

I recently purchased the Pump Saver for my set-up and I found it to be very well constructed and appeared to be top notch. Sometimes it is the little things that give you the sense of company pride. In this case, it was the raised, painted logo on the side of the Pump Saver...it just added a little more class to a relatively simple piece of equipment...very well done!

This is a great solution for stabilizing REALLY punky wood.  I have used it for driftwood, old (almost rotten) wood, and highly spalted wood.  It has also been great in stabilizing wood prior to pouring in an epoxy hybrid mold.  Great customer service. 

This is my first round trying out Cactus Juice.  So far the info from TurnTes has been spot on, the customer service has been perfect and beyond that, I love supporting a small family owned business.  Especially in these times where it seems like our own government is doing it's best to kill small business and us middle class.  But with companies like this, that's not going to happen, ever.  ;) 

Turn Tex has been a great supplier of Cactus Juice Stabilizing Resin. I use cactus juice for stabilizing wood and deer antler that I use to make custom rings. Without this wonderful product my rings would not have the durability to last as a ring. I really appreciate the customer service Turn Tex provides. Order through Turn Tex and you will not be unsatisfied!

If you want outstanding customer service this is the go to place. Great service, amazing products!

I had an issue with a new, full gallon of cactus juice. I came into my shop one morning and it had siezed up and leaked onto the floor. 

I wrote to Turntex and had a quick answer to find out what had happened. Of course I did not blame them and I don't know what made that happen but they were kind enough to sort out a solution that would suit the both of us. 

I am very happy to confidently recommend them to anyone as even if there is an issue, which was a first for me, they're there to help out.

Every order shipped within 24 hours and product received within four or five days. Great product and can't imagine using anything else. Very satisfied with all the results.

I can always depend on Turn Tex to get my order out quickly and Cactus Juice is a great stabilizer for my splalted bowls that have went a little on the punky side    .Thanks Wayne from Indiana

Super quick shipping! Great product for the best prices!

Always quality product. Delivery was very fast despite some other delays experienced during COVID-19 times.  

Ordered a vacuum chamber and some Cactus Juice and I couldn't be happier. It came quicker than expected and works exactly as it should. The whole process was simple and straightforward. The provided instructions are clear and easy to follow/understand. Thanks, Curtis. I'll be back soon I'm sure.

I was wanting some more mica powders to add to the variety of colors but my usual places just didn't have any in stock. They had plenty here and I was able to get them at a great price and fast delivery. Highly recommend.

When I was introduced o Turn Tex and Curtis Seebeck from the Facebook turning family, I thought this company and it's owner has some crazy hours. Thanks to those crazy hours, Curtis spent time answering my questions. Now I am set-up to stabilize my own blanks. I highly recommend Turn Tex for your stabilizing needs.

When I was introduced o Turn Tex and Curtis Seebeck from the Facebook turning family, I thought this company and it's owner has some crazy hours. Thanks to those crazy hours, Curtis spent time answering my questions. Now I am set-up to stabilize my own blanks. I highly recommend Turn Tex for your stabilizing needs.

I have placed a couple orders with Turn Tex. Their products( Cactus Juice, dyes, and vacuum chambers) are of the best quality.  What really makes this company though is the customer service I have received. They are always willing to answer questions and give support.   I have seen several others comment on how far Curtis and his team goes even if they have done nothing wrong

please but with the peace of mind knowing you will receive great products and service 

Received articles in Good shape and in good time. 

What a great company to deal with. I personally would not think of trusting anyone else. 

Fantastic product and the best customer service of any company I've ever dealt with. 

Turntex has made ordering and payment exceptionally easy. Delivery is quick and product info and support is good. Would like to see tutorials on working with larger pieces much like used is bow building. 

Shipped real fast and the product was just what I needed!

I ordered a gallon of cactus juice and a couple dyes this order. It was delivered extremely quick and worked great as usual.

Once again, super service and great shipping. such a pleasure dealing with TurnTex. If you have any questions or issues, Curtis is right there to help and you are dealing with an expert on the resins, stabilizing and information about both. American company all the way!!

 

I placed a order on a Monday and by Thursday I had my order. Very fast service. Thank you for a great product and fast service. 

Hands down the absolute best company to work with! Curtis is extremely helpful and willing to share info on the best way to use his products! Extremely helpful and courteous. Shipping is quick, products are perfect, I won't shop anywhere else!

This is not the first time I have ordered stabilizing products, and, as always, they did not disappoint. I had received a burl from a pear tree all the way from Greece. Needless to say, this is some rare wood for a guy from WI to get. I stabilized the wood due to some punky parts, and it turned out great. 

Had some questions on the use of Cactus Juice. All my questions were answered quickly, and I placed an order. Shipped the same day! Thank you.

How ironic you just sent me this email. I just finished hitting the send button on a few questions I had regarding the cactus juice that i sent through your web page. I have used your product in the past and was very satisfied. It may be user error this time, but I am having a difficult time with the curing process. I recently purchased 1/2 gallon of the cactus juice. The activator bottle was less than half full. Is that normal? Once I mixed it , went through the vacumn process, and the cureing process, it did not crystalize as it did in my previous project? Any hints or advice would be appreciated. Thanks

Jim D

TurnTex's email option for out of stock items is great.  It really works and is convenient.

I've purchased two items now that were originally out of stock when I went to order them online.

I received the email as soon as the items were back in stock and it's great that TurnTex holds the inventory

for you for a period of time.  I've attempted to purchase out of stock items from other companies that said they would email me when the item was back in stock,

only to have the item become unavailable in the few seconds it took me to enter my credit card information. TurnTex is the ONLY company that's held my item.

Thank you TurnTex.

Ordered two gallons of Cactus Juice and some dyes. I received it within three days. Packaged well, no leaks. There really is no comparison to Cactus Juice when it comes to home stabilizing wood, antler, mammoth ivory, etc. Thanks!

Easy to use. Great product. Does exactly what it says and creates amazing results. Great customer service as well. Wouldn’t buy from anyone else. Thanks you for the amazing product. 

Hi Team,

Quick thank you for your prompt service, the way the box was packed prevented any damage, even after travelling half way round the world. Your product is second to none, you have a customer for life

 

I had called customer service to try to figure out how I managed to activate my cactus juice while stabilizing. The person I spoke with spent quite a lot of time trying to help me and explaining the process to me. In the end, he sent me a replacement gallon of cactus juice and a couple dyes at no charge. This is a great company that cares about their customers. 

They sure look better in person, then they look on you tube. I would recommend the

Alumilite Glow-In-The Dark Powder and Alumilite Pearlsecent Powder.

This is the first time I have ordered anything from TurnTex and it won't be the last. very happy with the service

thank you

 

Great product.  Have used it for several years.  Curtis is always quick to get back to me if I have any questions. 

I have ordered multiple times from turntex and they are a pleasure to deal with.  Your items are shipped extremely fast.  Products are good. 

I have use this product several times and it has always done a great job for me. 

 I have been wanting to learn how to stabilize wood for pens and knife handles. So it was a great thing for me to find a great company like Turn Tex, LLC. They sent my order in a timely manner and safe way so all products were in great shape when I got them. I was impressed with all the products. Looking forward to using the new chamber and Cactus Juice. Thank you for having a great product.

Great product, a bit of a learning curve for an old woodworker.

I've been using cactus juice for 3 years stabilizing mammoth ivory. With great results. I just started stabilizing turned bowls with the same good results. Follow directions and I have no issues.

I am new to the Wood Turning and Resin Casting World. I have been watching YouTube Videos of the well known Wood Turners and Resin Casters of the community and they all point to Cactus Juice Stabilizing Resin and TurnTex.  I have ordered multiple times now from TurnTex and although they are a small operation, they shipped to me fast from Texas. Their products are great, from the Cactus Juice Stabilizing Resin and Cactus Juice Dyes.  I just recently ordered 2 vacuum chambers which will be a week or two as Curtis builds them from scratch. Many of the youtubers point too Curtis and his Vacuum Chambers for use with the Cactus Juice. I can't wait to start using them. I have dyed and double dyed some pieces of wood and can't wait too do more. Thanks so much Curtis and TurnTex. I will continue too do business with you.

I was very pleased to find out being since I live locally and I was able to drive by and pick up my supplies   This new hobby for me has been very exciting  so much new stuff I am learning and I appreciate the small business.   It was very pleasant that the owner of the company called me to make sure everything was OK and let me tell you that  cactus juice resin so easy to work with works exactly as they tell you it will  And the Alumilite Resin is virtually invisible and the stuff that I’ve used so far thank you so much for such great products and customer support   Richard Paul of Austin Texas

 

I haven't had need in doing any stabilizing until recently and had tried other "tricks" to make the old junk wood usable.  It worked on the slightly damaged wood but nothing was working on the pieces I really wanted so I turned to TurnTex and Cactus Juice.  The wood from an old pecan tree that grew next to my grandparents has a lot of sentimental value for myself and my cousins and would have been lost forever without Cactus Juice. Thanks Curtis, y'all have a new customer that will be a return customer.

Tony

 

A pleasure doing business with TurnTex.  They have a great product and follow up the sale with technical assistance and proper Texas courtesy.  Will be doing business again.  

if you have any interest in wood stabilizing there simply is no reason to buy anything other than Cactus Juice.  And if you want it shipped out quick with guaranteed great service buy direct from TurnTex

This is my second purchase for stabilizing liquid and my first Alumilite casting. I heard about wood stabilizing years ago and decided to give it a try.

I build pool cues and also turn pens and other craft. I really like the Cactus Juice and stabilizing container. Fairly simple to use and the videos help too.

For pens and turning projects I am one of  a few turners in my area allowed to turn a very local wood from the Garry Oak tree. A lot of the wood needs stabilized due to spalting and deterioration.

Again it is a great product.

Great product and pricing. Shipping was painless.

Will always use Turned for Stabilizing supplies

I have been very pleased with both products and service. I intend to continue to do business with turntex. Thank you for your superior products and good sevice.

I'm pretty new to stabilizing wood, but Cactus Juice has been great for my turning blanks. I recently got some spalted Beech that was on someone's burn pile, cut it up, dried it, and then stabilized it with Cactus Juice. It turned like a dream. Love this stuff.